Claim Investigator Supervisor

6 days ago


Jakarta, Indonesia FWD Insurance Full time

PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance.

The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate.

FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”).

FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center.

Claims investigator is responsible for collecting, gathering, and analysing all evidence to successfully investigate, differentiate, and sort fraud activities before claims of compensation by claimants are made.

The Person Accuntable to:
1. Conducting investigations on various suspicious insurance claims, which may also include claims that are suspected to have originated from fraud, criminal activities, falsified or false documents or unnecessary medical procedures. 2. Recording correct and accurate data and statements in reports.

3. Paying visits to the accident scene and investigating several circumstances

4. Examining and reviewing photographs, documents, and statements

5. Researching audio or video surveillance and carefully watching them for clues.

6. If needed testifying in court cases when a claimant is guilty and accused of fraud.

7. Giving feedback on all activities to the insurance organization for final determination

8. Examining a range or series of factual information during investigations, which may also include a claimant’s background Making arrangement for payments and any other required activities.



  • Jakarta, Indonesia PT Asuransi Allianz Life Indonesia Full time

    Document verification, analyze and entry the claims if the TAT over the target Direct approval as claim processor’s authority limit Send the claim to direct Supervisor (AssMan) to be checked and approved if the authority over staff level Make revision of the claim which have been corrected from their Supervisor Checked and approved claims as SPV's...

  • Claim Investigator

    1 week ago


    Jakarta, Indonesia Jasa Integritas Malaysia Sdn, Bhd Full time

    **Integrity Indonesia** is a foreign investment company that has operated for 22 years in Indonesia, and with established affiliates in Malaysia and Thailand. Our business is to provide services related to the Prevention, Detection, and Investigation of risk. As a rapidly expanding company with a robust business plan, Integrity Indonesia is looking for...


  • Jakarta, Indonesia PT Asuransi Allianz Life Indonesia Full time

    Send the claim to direct Supervisor (Manager) to be checked and approved if the authority over staff level Check and approve claims as AssMan's authority limit which delivered from their staff Training and Coaching the team Collaborate with other team to manage complain by responding and follow up every pending case ( KAM, CS, CFBA, Provider) Work...

  • Claim Investigator

    1 week ago


    Jakarta, Indonesia PT Asuransi Reliance Indonesia Full time

    Persyaratan pendidikan mínimal DIII segala jurusan memiliki pengalaman di bagian claim pada asuransi kesehatan min. 2 tahun Tanggung Jawab


  • Jakarta, Indonesia FWD Insurance Full time

    PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of...

  • Claim Analyst

    1 week ago


    Jakarta, Indonesia FUSE Full time

    We are currently building the #1 Insurtech in Southeast Asia that helps people to reach insurance in the most efficient way. Therefore we need talent with great potential like you to join this growing organization, learning the right skills and also building great teams to reach our goals. **Responsibilities** - Providing advice and analyzing on a claim...


  • Jakarta, Indonesia Jasa Integritas Malaysia Sdn, Bhd Full time

    **Integrity Indonesia** is a foreign investment company that has operated for 22 years in Indonesia. Our business is to provide services related to the prevention, detection, and investigation of fraud. Our services include employment background screening, whistleblowing systems, mystery shopping services, due diligence, process serving, research & market...


  • Jakarta, Jakarta, Indonesia Sun Life Financial Full time

    At Sun Life Financial, we're committed to helping our clients achieve their financial goals and improve their overall well-being.Be part of a dynamic team that's shaping the future of healthcare insurance.We're seeking an experienced Healthcare Claims Manager to join our team and lead our claims operations.This is an exciting opportunity to leverage your...


  • Jakarta, Indonesia Cermati.com Full time

    Company Description Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...

  • Fraud Investigator

    2 weeks ago


    Jakarta, Indonesia AwanTunai Full time

    Role & Responsibility: - Conduct objective, fair, thorough, unbiased and timely investigations into allegations of fraud, abuse committed by external & Internal against our company - Review and research evidence/documents to analyze the overall fact pattern of claim and synthesize data into a professional report with recommendations - Prepare and coordinate...


  • Jakarta, Jakarta, Indonesia Sun Life Financial Full time

    At Sun Life Financial, we're committed to delivering exceptional service to our clients and driving business growth through innovative solutions.Be part of a dynamic team that's shaping the future of healthcare insurance.We're seeking an experienced Claims and Provider Relations Director to lead our claims and provider relations efforts.This is an exciting...


  • Jakarta, Indonesia HSBC Full time

    -Job Advert Details **Some careers shine brighter than others.** If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential. Global Risk is a thriving and expert risk management function supporting HSBC globally with all aspects of risk management. The team actively manages a varied and dynamic...


  • Jakarta, Indonesia AIA Full time

    FIND YOUR 'BETTER' AT AIA - We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us._ - We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can...

  • Head of Claims

    4 days ago


    Jakarta, Jakarta, Indonesia Sun Life Financial Full time

    Head of Claims & Provider RelationsHead of Claims & Provider RelationsApply locations Jakarta Selatan, Jakarta RayaTime type: Full timePosted on: Posted YesterdayJob requisition id: JR00109107You are as unique as your background, experience, and point of view. Here, you'll be encouraged, empowered, and challenged to be your best self. You'll work with...

  • Claims Analyst

    2 weeks ago


    Jakarta, Indonesia Inova Care International Full time

    Claim Analyst Staff Qualifications: Male/ Female Minimum 1-year experience as a Claim Analyst in Insurance/ TPA company Excellent knowledge health insurance policy, health claims procedures and terminology Excellent knowledge on medical terminologies Strong analytical and inter-personal skill Good problem-solving skill Proficient in Ms....

  • Claim Handler

    2 weeks ago


    Jakarta, Indonesia Zurich Insurance Full time

    Job Summary - Investigate, evaluate and conclude low complexity personal or commercial line claims by following established protocols to ensure that claims are handled in the most effective, efficient way while delivering a customer-centric claims service. - Job Qualifications - Min. Bachelor's degree (having an Engineering background is a plus) - Min. 3...


  • Jakarta, Indonesia FWD Insurance Full time

    PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of...


  • Jakarta, Indonesia Prudential Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...


  • Jakarta, Indonesia Cermati.com Full time

    **Company Description** Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...

  • Fraud Investigator

    2 weeks ago


    Jakarta, Indonesia AwanTunai Full time

    **Requirements**: - Bachelor's degree from reputable university, preferably major in Accounting / Mathematics / Engineering. - Minimum 1-3 years of fraud investigation related working experience. Fresh graduate are welcome to apply - Proven working experience in related field - Strong interpersonal and communication skills including the ability to interact...