Teknisi After Sales

2 months ago


Yogyakarta, Indonesia PT Widya Informasi Nusantara Full time

Kami sedang membuka peluang kerja sebagai Teknisi After Sales. Kami membutuhkan kandidat kandidat adaptif yang mau belajar dan memberikan yang terbaik untuk perusahaan kami. Apa yang akan kamu dapatkan ketika bergabung dengan kami? 1.) Lingkungan kerja yang fun & friendly. 2.) Pekerjaan yang mendukung kamu untuk selalu berkembang.

Job Description:

- Merespon dan Menangani Kendala yang terjadi terhadap Produk Pasca Deployment Berdasarkan SLA.
- Mendokumentasikan Hasil Penanganan Kendala Produk dengan Ticketting.
- Membuat Laporan Summary Bulanan uptime Produk.
- Mengklasifikasikan Jenis Kendala Produk Berdasarkan Ketentuan garansi produk yang berlaku.
- Support Pengambilan Data Produk Pasca Deployment.
- Meneruskan Feedback Produk dari User/Client Pasca Deployment kepada tim Teknis

Kualifikasi:

- Min. SMK di bidang Teknik Jaringan, Permesinan.
- Memiliki pengalaman kerja pada after sales service
- Mengerti Mekanikal dan Elektrikal
- Kemampuan untuk memecahkan masalah dan memberikan dukungan teknisi
- Mampu bekerja sama dalam team
- Memiliki jiwa kepemimpinan
- Mampu bekerja sesuai target dan di bawah terkanan
- Berorientasi pada detail pekerjaan

Jenis Pekerjaan: Penuh Waktu



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