Branch Customer Care

7 days ago


Surabaya, Indonesia Rentokil Initial Full time

Menerima, merekap dan merekam seluruh keluhan dan informasi dari pelanggan
- Menjalankan program-program Customer Care yang ada
- Membina hubungan baik dengan kantor pusat dan pelanggan
- Melakukan input sistem seluruh keluhan dan informasi dari pelanggan yang diterima melalui Call Center dan mendistribusikannya ke cabang
- Memastikan bahwa semua keluhan ditangani sesuai dengan SOP
- Secara aktif memberikan informasi ke Departemen terkait sehubungan dengan kepuasan pelanggan
- Filling dokumen

**Requirements**:

- Minimal D3 Semua Jurusan
- Disukai D3 Administrasi
- Memiliki kemampuan komunikasi dan bahasa Inggris yang cukup
- Disukai memiliki pengalaman telemarketing / call center / customer care mínimal 1 tahun
- Bersedia penempatan di Surabaya

**Benefits**
- Gaji pokok
- Career path
- BPJS Kesehatan & Ketenagakerjaan
- THR
- Bonus
- Insurance



  • Surabaya, Indonesia Rentokil Initial Full time

    Menerima, merekap dan merekam seluruh keluhan dan informasi dari pelanggan - Menjalankan program-program Customer Care yang ada - Membina hubungan baik dengan kantor pusat dan pelanggan - Melakukan input sistem seluruh keluhan dan informasi dari pelanggan yang diterima melalui Call Center dan mendistribusikannya ke cabang - Memastikan bahwa semua keluhan...

  • Customer Care

    2 weeks ago


    Surabaya, Indonesia SyariHub Full time

    Deskripsi pekerjaan 1. Membalas chat masuk dari semua social media syarihub. 2. Memberikan pelayanan prosedural pada customer baru. 3. Melakukan pembaruan arsip customer baru dan lama. 4. Melakukan meeting rutin. 5. Bekerja dalam tim. 6. Melakukan komunikasi dengan stakeholder terkait. - Kualifikasi: 1. Wanita 2. Berusia maksimal 25 thn 3. Mahasiswa atau...

  • Customer Care

    2 weeks ago


    Surabaya, Indonesia SyariHub Full time

    Deskripsi pekerjaan 1. Membalas chat masuk dari semua social media syarihub. 2. Memberikan pelayanan prosedural pada customer baru. 3. Melakukan pembaruan arsip customer baru dan lama. 4. Melakukan meeting rutin. 5. Bekerja dalam tim. 6. Melakukan komunikasi dengan stakeholder terkait. - Kualifikasi: 1. Wanita 2. Beragama islam 3. Mahasiswa atau (fresh...


  • Surabaya, Indonesia Integritas Berkah Berlimpah Ruah (Integritas Berkah Berlimpah Ruah) PT Full time

    Follow up calon customer hingga pasien yang sudah melakukan reservasi datang dan melakukan perawatan - Bertanggung jawab sebagai pusat informasi bagi pasien maupun calon pasien - Bertanggung jawab untuk melayani pembayaran (Kasir) - Bertanggung jawab untuk menerima telepon dan menghubungi pasien - Bertanggung jawab untuk membantu reservasi bagi pasien yang...


  • Surabaya, Indonesia Rentokil Initial Full time

    Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation,...

  • Admin/customer Care

    1 week ago


    Surabaya, Indonesia SyariHub Full time

    Deskripsi pekerjaan 1. Membalas chat masuk dari semua social media syarihub. 2. Memberikan pelayanan prosedural pada customer baru. 3. Melakukan pembaruan arsip customer baru dan lama. 4. Melakukan meeting rutin. 5. Bekerja dalam tim. 6. Melakukan komunikasi dengan stakeholder terkait. - Kualifikasi: 1. Wanita 2. Berusia maksimal 25 thn 3. Mahasiswa atau...

  • Branch Manager

    2 weeks ago


    Surabaya, Indonesia KodeKiddo (PT Generasi Kode Cerdas) Full time

    Join us for an exciting opportunity to be part of a new venture to educate children in computer literacy. KodeKiddo is a fun-focused and interactive coding (computer programming) school for kids. We offer children yearlong afterschool enrichment coding and STEM (science, technology, engineering, & maths) courses and holiday programs using the technologies...

  • Branch Manager

    2 weeks ago


    Surabaya, Indonesia TPM Group Full time

    **Job Summary**: The branch manager is a professional charged with managing day-to-day operation of our business. These responsibilities include developing business plans, managing employees, attaining sales goal, delivering excellent customer satisfaction and growing revenue. **Requirements and Qualifications**: - Significant previous experience in...


  • Surabaya, Indonesia PT Intikom Berlian Mustika Full time

    Oversees the branch’s daily operations to ensure the business alignment Develop business plans, marketing objective and initiatives. Research local market conditions to Identify current and prospective sales and expansion opportunities Manage budget and allocate resources appropriately Direct all operational aspects, distribution and SLA such as...

  • Branch Manager

    1 week ago


    Surabaya, Indonesia iSearch Indonesia Full time

    **Responsibilities**: - Leads and reviews branch sales force productivity to meet values and volume targets. - Managing distribution activities to ensure the products can be delivered to customer and distributor effectively - Develop forecasts, financial objectives and business plans - Establishing performance goals with each sales representative in their...


  • Surabaya, Indonesia Reeracoen Indonesia Full time

    30,000,000 IDR ~ 45,000,000 IDR - Surabaya- Education : Bachelor's Degree (S1) majoring in Business Management/Marketing/Commercial - Language: English (Communicative) - Min 7 years as a Branch Manager in a Logistic Company. - Have the ability to calculate operational costs. - Mastering Express Shipment by air (domestic & international), Project Cargo,...

  • Service Supervisor

    7 days ago


    Surabaya, Indonesia Rentokil Initial Full time

    Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and...

  • Branch Manager

    5 days ago


    Surabaya, Indonesia PT Intikom Berlian Mustika Full time

    Oversees the branch’s daily operations to ensure the business alignment - Develop business plans, marketing objective and initiatives - Research local market conditions to Identify current and prospective sales and expansion opportunities - Manage budget and allocate resources appropriately - Direct all operational aspects, distribution and SLA such as...

  • Branch Operation

    1 week ago


    Surabaya, Indonesia Bollore Logistics Asia Pacific Full time

    Supervise general operation day to day activity air and sea (export & import) Surabaya office by check and monitoring the folio registration, dispatch invoice to customer, speed of invoicing & closing and in providing customer solutions and translate customer needs into a successful execution process. **Requirements**: - Bachelor/Master Degree in...


  • Surabaya, Indonesia HSBC Full time

    -Job Advert Details **Some careers shine brighter than others.** If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential. Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their...

  • Service Supervisor

    3 weeks ago


    Surabaya, Indonesia Rentokil Initial Full time

    Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and...


  • Surabaya, Indonesia PT Gree Indonesia Full time

    Internal or external communication, interpreter Mandarin to Indonesia or vise versa - Assist Branch Manager to develop market, current or on-going project - Assist Branch Manager to control and monitoring sales activities in order to reach those targets - Analyze and follow up the sales and dealer performance - Develop a good communication with all of...

  • Customer Services

    4 weeks ago


    Surabaya, Indonesia PT Republik Priority Finance Full time

    mempunyai kemampuan melakukan penerimaan tamu (Customer), memberikan informasi secara langsung dan lengkap kepada customer, menampung berbagai macam keluhan (tempat konsultasi), memberikan pelayanan terbaik dalam melayani customer, mengatur jadwal kegiatan pertemuan kembali dengan customer, membina hubungan baik dengan customer secara langsung - Pria &...


  • Surabaya, Indonesia PT Republik Priority Finance Full time

    **Deskripsi Pekerjaan**: 1. mempunyai kemampuan melakukan penerimaan tamu (Customer), 2. memberikan informasi secara langsung dan lengkap kepada customer, 3. menampung berbagai macam keluhan (tempat konsultasi), 4. memberikan pelayanan terbaik dalam melayani customer, 5. mengatur jadwal kegiatan pertemuan kembali dengan customer, 6. membina hubungan baik...


  • Surabaya, Indonesia PT. Valdo Sumber Daya Mandiri Full time

    _**Job description**:_ - _To make all suitable and relevant arrangements for handling of shipments including heavy lift and oversized cargo (air, sea, barge, charters etc)._ - _To ensure accurate and timely production of relevant documentation (including but not limited to import/export declaration, costomer clearance)_ - _To assist with or prepare spot...