IT Vendor Manager

6 months ago

Jakarta, Indonesia Philip Morris International Full time

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

We are looking for a IT Vendor Manager who will be based in Jakarta, Indonesia

Your ‘day to day’
- Oversee the evaluation, selection, contract negotiation and monitoring of global vendors in PMI
- Collaborate/Facilitate to maintain/build vendor relationships
- Participate in creating standards for vendors
- Ensure compliance, resolve problems and streamline vendor related processes
- Coordinate vendor management tasks with external and internal stakeholders
- Conduct and review vendor assessments and risks analyses
- Communicate with vendors and performing the quality check, dealing with the price and improvements
- Participate/Conduct vendor benchmarking processes
- Develop and implement vendor management policies and procedures
- Identifying areas for cost optimization and vendor consolidation
- Engage with vendors, review contracts, ensure vendors are delivering as per SLAs and agreements
- Participate in various governance meeting to discuss topic/issue in the area of service management
- Organize survey for the services delivered by vendor/supplier
- Maintain relationship with stakeholders, both internal and external
- Serve as the liaison between customer and vendor/supplier
- Provide support to the organization for problems with vendor/supplier

Who we’re looking for
- Require a minimum of Bachelor’s degree from IT-related background (Computer Science, Information Technology, Engineering, etc.)
- More than 3-4 years of related experience, especially in Vendor Management or Service Management
- Experience in dealing with vendors with negotiation and decision-making skills
- Experience/understanding about vendor risk assessment
- Demonstrated leadership abilities, with the capacity to inspire, influence and provide guidance
- Good knowledge/understanding about IT technical services (ie: Infrastructure, communications, etc)
- Proactive and able to drive end to end processes and solution
- Able to work independently with no direct supervision
- Strong attention to detail and problem-solving skills
- Strong communication skills and ability to lead/collaborate cross-functionally especially in dealing with all types of external and internal stakeholders
- Willing and eager to learn inside and outside of the current domain
- Flexibility to work across time zone
- Good understanding of Service Management best practices and certified of common industry frameworks like Agile/SCRUM, ITIL (SNOW) are highly preferred
- Fluent English speaker

What we offer

Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

- Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
- Take pride in delivering our promise to society: to deliver a smoke-free future

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