L2 Tech IT Support
6 months ago
Analyze the merchant's problem; determining the cause of the problem; and suggest asolution to solve the problem
- Following up to ensure the resolution
- Assist on the integration processes
- FAQ article management
- Build up & manage internal tech-support guideline
- Assist incident management
- Conduct UAT for some payment channels
-
L2 Tech IT Support
6 months ago
Jakarta, Indonesia PT Radikari Full timeAnalyze the merchant's problem; determining the cause of the problem; and suggest asolution to solve the problem - Following up to ensure the resolution - Assist on the integration processes - FAQ article management - Build up & manage internal tech-support guideline - Assist incident management - Conduct UAT for some payment channels Pay: Rp6,000,000 -...
-
L2 Support
6 days ago
Jakarta, Indonesia Octa Infinite Solutions Full timeJob Description: - Responsible for analyzing the issues and support L1 team, support as L2 and provide inputs to developer's team - Should be able to work on reports with accuracy and follow the SOP's which technical leads instructions - Ownership Resolutions of Problems Issues Defects Ticket until - Assign the Incident to relevant L3 teams with analysis...
-
L1 Tech IT Support
7 months ago
Jakarta, Indonesia PT Radikari Full timeAnalyze the merchant's problem; determining the cause of the problem; and suggest asolution to solve the problem - Following up to ensure the resolution - Assist on the integration processes - FAQ article management - Build up & manage internal tech-support guideline - Assist incident management - Conduct UAT for some payment channels **Language**: -...
-
Ms Engineer
3 months ago
Jakarta, Indonesia NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
-
Application Support Jr
7 months ago
Jakarta, Indonesia Mitra Integrasi Informatika Full time**Application Support Leader** - Mengikuti Kegiatan harian yang diadakan di TMMIN & Update hasil dari kegiatan tersebuk tim helpdesk - Mengontrol ticketing & assigment yang masuk ke dalam team helpdesk - Melakukan follow up eskalasi ke tim ISTD bersama L2 jika diperlukan - Mengontrol Issue yang masuk berdasarkan Channel yang sudah disepakati - Melakukan...
-
L2 Tech Support Officer
7 months ago
Jakarta, Indonesia Radikari Full timeGraduated from technical major (Computer Science, Information Technology, Information System, Web Developer - for Integration Team) - A highly analytical problem-solver - Excellent technical generalist, problem-solving-minded-team player - Attention to details - Friendly, outgoing, and customer service oriented - Excellent communication, client management,...
-
Microsoft Engineer
1 month ago
Jakarta, Indonesia NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
-
Public Diplomacy and Partnerships Adviser
3 months ago
Jakarta, Indonesia Tetra Tech Full timeTetra Tech International Development is seeking an experienced Public Diplomacy and Partnerships Adviser for the Australia Awards Indonesia (AAI) program. The role will be based in Jakarta and will provide technical inputs and advice to the program functions. **Contribute to a world where people, communities and the planet thrive.** Tetra Tech...
-
Finance and Administration Coordinator
6 months ago
Jakarta, Indonesia Tetra Tech Full timeWe are seeking a Finance and Administration Coordinator to contribute to the strengthening of Australia-ASEAN relations by providing finance management and general office administration support to the Program. **Contribute to a world where people, communities and the planet thrive.** Tetra Tech International Development is a leading development consulting...
-
IT Support Bintaro Jakarta
6 months ago
Jakarta, Indonesia Panensolusi.com Full timeJob Descriptions: - Assist in the ongoing maintenance of our current system on Users. - Complete all tasks within the deadline given by management to meet team goals - Performing analyses on hardware, software and network capatilities - Providing L1/L2 on incident support - Able to work under pressure - Willing to work on holiday **Requirements**: -...
-
IT Support
8 months ago
Jakarta, Indonesia PT IT Service Centre Full timePersyaratan - Diutamakan aktif berbahasa inggris - Memiliki pengalaman troubleshooting komputer - Familiar Dengan Microsoft Apps, Hardware, OS, & Supporting Aplication Lainnya Tanggung Jawab
-
Public Diplomacy and Communications Senior Manager
7 months ago
Jakarta, Indonesia Tetra Tech Full time**Contribute to a world where people, communities and the planet thrive.** Tetra Tech International Development is a leading development consulting firm working with government, businesses, and NGOs to solve complex development challenges in the Indo-Pacific region. For more information please visit our website. **The opportunity** - Based in Jakarta,...
-
Data Manager
7 months ago
Jakarta, Indonesia Tetra Tech Full time**Contribute to a world where people, communities and the planet thrive.** Tetra Tech International Development is a leading development consulting firm working with government, businesses, and NGOs to solve complex development challenges in the Indo-Pacific region. For more information please visit our website. **The opportunity** - Based in Jakarta,...
-
Business Development Manager
7 months ago
Jakarta, Indonesia Tech Data Full time**Job Summary**: The Business Development Manager is the interface between Tech Data partners and Unity including the End Customer of partners. Focusing on Unity industrial vertical, the Business Development Manager has overall responsibility of growing the Unity business by achieving the sales and profit targets and creating the highest return for both Tech...
-
Service Delivery Field Support Engineer
6 months ago
Jakarta, Indonesia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Head of Tech
7 months ago
Jakarta, Indonesia Merah Cipta Media Full timeLeads the engineering and infrastructure department of a company; from hiring and training new team members to managing tech projects and preparing the budget of the team. - Strategic and tactical responsibility for implementing engineering strategy and strategic operational goals to exceed customer expectations for product development, quality, cost and...
-
Advance Energy System Project Junior Analyst
4 months ago
Jakarta, Indonesia Tetra Tech Full timeTetra Tech is powering a just energy transition for all. We are Leading with Science® to advance the clean energy projects and policies the world needs to achieve climate and decarbonization goals. We help create sustainable utilities and modern power grids. We promote equality and inclusivity in the global energy sector. We work with governments, policy...
-
Travel and Logistics Manager
6 months ago
Jakarta, Indonesia Tetra Tech Full time**Contribute to a world where people, communities and the planet thrive.** Tetra Tech International Development is a leading development consulting firm working with government, businesses, and NGOs to solve complex development challenges in the Indo-Pacific region. For more information please visit our website. **The opportunity** - Based in Jakarta,...
-
Monitoring, Evaluation and Learning
3 months ago
Jakarta, Indonesia Tetra Tech Full timeTetra Tech is Leading with Science® to implement clean energy projects and policies that advance global climate and decarbonization goals. We advise on national energy transition initiatives and structure finance to deploy clean energy solutions. We help create sustainable utilities and modern power grids. We promote equality and inclusivity in the global...
-
Monitoring, Evaluation and Learning
2 months ago
Jakarta, Indonesia Tetra Tech Full timeTetra Tech is Leading with Science® to implement clean energy projects and policies that advance global climate and decarbonization goals. We advise on national energy transition initiatives and structure finance to deploy clean energy solutions. We help create sustainable utilities and modern power grids. We promote equality and inclusivity in the global...