Chief Operating Officer
3 weeks ago
**Key Responsibilities**:
- **Operational Leadership**: Oversee daily hotel operations to ensure optimal guest satisfaction and efficient service delivery.
- **Hotel Development & Refurbishment**: Lead and manage hotel development projects, including property refurbishment, expansions, and major renovations. Collaborate with project managers, architects, and contractors to ensure timely and budget-conscious project completion.
- **Financial Oversight**: Direct and oversee the accounting and finance teams to ensure robust financial reporting, compliance, and effective budget management.
- **Strategic Planning**: Work closely with the executive team to develop and implement long-term business strategies that align with the company’s vision and goals.
- **Team Leadership**: Inspire and mentor departmental leaders to foster a collaborative and high-performance work environment.
- **Compliance & Standards**: Ensure all operations meet local and international regulations and hotel industry standards.
- **International Collaboration**: Leverage international experience to promote best practices, innovation, and global operational standards.
- **Performance Monitoring**: Develop and monitor KPIs to assess the effectiveness and efficiency of operations, identifying areas for improvement and implementing necessary changes.
**Qualifications**:
- **Experience**: Minimum of 15 years of progressive experience in the hotel industry, with at least 5 years in a senior leadership role involving hotel development or major refurbishment projects.
- **International Experience**: Demonstrated work experience in leading hotel operations and projects in international markets.
- **Financial Expertise**: Strong background in accounting and finance management, with an ability to lead financial teams and oversee budgeting, forecasting, and financial planning.
- **Education**: Bachelor’s degree in Business Administration, Hospitality Management, Finance, or a related field; MBA or relevant advanced degree is preferred.
- **Leadership Skills**: Proven ability to lead and manage cross-functional teams effectively.
- **Communication Skills**: Excellent verbal and written communication skills.
- **Problem Solving**: Strong analytical and problem-solving skills with the ability to think strategically.
**Experience**:
- Hotel Development: 10 years (required)
**Language**:
- English and Bahasa (required)
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