People & Culture Officer (Surabaya)

2 months ago

Surabaya, Indonesia Expat. Roasters Full time

The People & Culture Officer will play a key role in managing the day-to-day operations of the People & Culture department. This position is responsible for driving the end-to-end hiring process, supporting training initiatives, and ensuring the smooth implementation of HR policies and procedures. The People & Culture Officer will also handle HRIS administration, manage employee relations, and contribute to performance management processes, fostering a positive workplace culture.

**Key Responsibilities**:

- People Operations & Administration: Oversee and manage daily HR operations and administrative tasks, ensuring efficient workflow and compliance with company policies.
- Training & Development: Conduct and support training initiatives to enhance employee skills and career development.
- HRIS Administration: Maintain and update the Human Resources Information System (HRIS), ensuring accurate and timely data entry and reporting.
- Employee Relations: Address and manage employee grievances and complaints, providing support and resolution in alignment with company policies.
- Policy Implementation: Ensure the effective implementation and adherence to HR procedures and policies across the organization.
- Performance Management: Assist in the administration of performance management processes, including appraisals and feedback sessions.
- Onboarding: Facilitate the onboarding process for new employees, ensuring a smooth and welcoming experience.
- Reporting: Prepare and present HR reports as required, providing insights and recommendations to management.

**Qualifications**:

- Bachelor’s degree in Psychology, Human Resource Management, or a related field.
- Minimum of 1 year of experience in a similar HR role.
- Strong critical and creative thinking abilities.
- High integrity and a trustworthy nature.
- Agile, adaptable, and able to thrive in a fast-paced environment.
- Excellent communication skills, both written and verbal, in English.
- Proficiency in office administration and HRIS software.

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