Customer Service Leader

1. Min S1 2. Preferably Male 3. Experience as customed support team leader min 1 year experience 2. Monitoring Quality Agent and familiar with CRM system 3. Manage KPI Agent CS 4. Good administrative skills 5. Responsive 6. Willing to work shifting 7. Speak English is a plus Jenis Pekerjaan: Penuh Waktu Gaji: Dari Rp2.324.775 per bulan **Education**: -...

Kualifikasi: - Usia maksimal 35 tahun - Pendidikan mínimal SMA/K sederajat - Memiliki pengalaman dalam melayani customer dan menghandle pengiriman barang - Memiliki pengalaman mínimal 2 tahun sebagai Leader/SPV Customer Service, atau pengalaman mínimal 4 tahun sebagai Senior Customer Service - Mahir menggunakan Ms. Office - Penempatan di Mitra10...

**Position**: Team Leader Customer Service E-Commerce Fintech **Company**: Convergence **Location**: Yogyakarta, Jogja, Indonesia **Contract Details**: Full-time **Job Summary**: We are looking for an experienced and motivated Team Leader in Customer Service E-Commerce Fintech to join our team at Convergence in Yogyakarta, Jogja, Indonesia. You will be...

Max. age hired 35 years old Fluent speaking and writing in English At least possess associate degree (all majors) Have 1 year of customer service experience, and have received service soft skills training Typing speed 50 words/min Good communication and listening skill Have the ability of computer operating properly Familiar in e-commerce customer...

Minimal Education S1 - Preferably Male - Experience as customed support team leader min 1 year experience - Monitoring Quality Agent and familiar with CRM system - Manage KPI Agent CS - Good administrative skills - Responsive - Already vaccinated **Salary**: From Rp3,100,000 per month **Education**: - S1 (preferred) **Experience**: - Team Leader: 1 year...

Membantu mengedukasi customer dan mitra dalam menggunakan produk perusahaan - Melayani pertanyaan, komplain dari customer dan mitra perusahaan - Memonitor berbagai chanel komunikasi perusahaan termasuk call center, social media, website, dan meresponnya dengan segera - Mengumpulkan feedback dari customer dan mitra, mengamati permasalahan-permasalahan yang...

Handle Customer question/complain Escalated the ticket to Team Leader Max. age hired 35 years old Fluent speaking and writing French, also English At least possess associate degree (all majors) Have 1 year of customer service experience, and have received service soft skills training Typing speed 50 words/min Good communication and listening...

**PT Kobus Smart Service** adalah perusahaan penyedia tenaga kerja alih daya (outsourcing) yang dimana saat ini bekerjasama dengan salah satu client kami dan sedang membutuhkan **Sales Team Leader** dengan kualifikasi: **Kualifikasi**: - Pendidikan mínimal D3 - Pengalaman sebagai Team Leader / Coordinator / Supervisor di bidang Sales atau Marketing min. 1...

Responsibilities: - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least 50 words per minute - Exhibit effective communication and active listening skills - Collaborate with team members to ensure seamless...

**Role : Customer Service** **Placement : Kab. Sleman, Yogyakarta** **Status : Urgent** **Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the...

**Minimum Requirement** 1. Must possess a College Degree 2. Must have experience in a similar role, demonstrating an understanding of the job functions and requirements 3. Strong analytical thinking and problem-solving abilities. 4. Proficient in basic English for effective communication. 5. Demonstrates effective communication skills, with an emphasis...

Buat temen-temen yang jago speak-speak dan jago mengelola para cs, bisa yuk gabung bareng kita sebagai TEAM LEADER CS DEAL MAKER Tugasnya ngapain aja sih? 1. MELAKUKAN CLOSING PENJUALAN 2. Mengelola target CS 3. Mengarahkan untuk peningkatan penjualan 4. Menyelesaikan masalah yang dialamai para cs 5. membuat laporan perkembangan cs Kualifikasi: 1....

**Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the company and client. - Work with other team members in identifying better ways in providing...

**Responsibilities** Menghubungi potential customer melalui telepon, WhatsApp, maupun media lainnya. Menawarkan dan menjelaskan produk kepada customer, hingga terjadi proses jual beli produk. Menjalin hubungan serta memberikan after sales service yang baik kepada customer. **Requirements**: Ceria, disiplin, dan pekerja keras Minimal pendidikan D3 atau...

Graduate Minimum S1 any major, from reputable university GPA 3.0 - Minimum 2 years of experiences as Team Leader Data Entry with background industry on e-commerce/telecommunications/ride hailing - Understand manage floor / real time floor management,4. Prefer to understand Dynamic365, Salesforce tools - Understand of GS metrics - Understand troubleshooting...

Jobdesk 1. Handling customer baik pertanyaan atau pun complaint 2. Melakukan inbound call atau outbond call kepada customer Kualifikasi - Usia 18 - 35 tahun - Pendidikan min. SMA/SMK - Berpengalaman dibidang Customer Service / Call center min.3 Bulan - Bersedia Shifting - Diutamakan Domisili Area Yogyakarta Jenis Pekerjaan: Penuh Waktu Gaji: Rp2.300.000...

Customer Service Syarat Utama - Berpengalaman min. 6 bulan di bidang customer service - Terbiasa dengan target - Mahir bernegosiasi dan persuasi - Diutamakan yang bisa content marketing Syarat Khusus - Rajin - Positif thinking - Rajin beribadah - Jujur - Bersedia bekerja dalam tekanan - Bersedia bekerja dalam tim "Waspada terhadap Modus Penipuan pada saat...

SPV Customer Service - Wanita/Pria - Pendidikan Minimal S1 (Segala Jurusan) - Berpengalaman mínimal 1 th sebagai SPV/team leader (menghandel tim CS lebih disukai) - Memiliki pengalaman CS Deal online mínimal 2 th khususnya didunia digital marketing - Memiliki pengalaman berjualan online shop lebih disukai - Mampu memberikan training dan coaching tim CS -...

Tanggung Jawab Pekerjaan - Membantu menjawab pertanyaan chat dari customer, menangani, dan menyelesaikan keluhan pelanggan melalui chat - Memberikan informasi harga dan pengiriman - Mengidentifikasi dan menilai kebutuhan pelanggan untuk mencapai kepuasan Syarat & Keahlian - Pendidikan mínimal SMA/SMK - Memiliki pengalaman sebagai customer service...

Kami adalah Perusahaan yang bergerak pada Bidang Pelatihan SDM, Event Organizer (EO), dan Penerbitan Buku, yang berkantor pusat di Jakarta Utara, kami sedang membuka lowongan di daerah Yogyakarta dan Jawa Tengan untuk Admin/Customer Service. perusahaan kami tengah berkembang sangat pesat, membutuhkan SDM-SDM muda yang handal, energik, mampu berlari cepat,...