Key Account Manager
16 hours ago
**Job Title**: Key Account Manager (Medical Devices)
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
**In this role, you have the opportunity to make life better**
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.
**You are responsible for**
- Develop and drive a credible and productive long-term relation with customers to maximize the value (top
- and bottom-line) of the short
- & long-term business with the account for Philips based on the deep understanding of customers strategies and priorities external trends, market insights on industry trends, competitive landscape, legislation.
- Coordinate efficient One Philips approach to the customer, by working with Sales, Marketing, Service, Supply Chain team members at account.
- Develop Account Strategy aligned with the Customer’s priorities, and drive key account customer Sales Plans in order to fulfill key account plan growth; fully leveraging the BMC operating model while it will need to increasingly support product, solutions and services towards full portfolio standardization.
- Drives continuous improvement via Lean.
- Maintain and grow comparable sales and market share / share of wallet through.
- Funnel Management & Order Intake.
- Has responsibility for development, maintenance and improvement of the relations with key accounts in an assigned market or for a specific new product/market combination.
- Develops, maintains and improves of the relations with important end users and their advisers.
- Initializing and coordinating all Philips efforts to the accounts in order to maximize the output of the sales group.
- Translates business plans of the sales group into a strategic 2-3 year plan in which targets, strategy and actions are set to meet the short
- and long-term goals.
- Participation in the definition and implementation of the operational plan to get the right choices in sales action plans, MarCom and other marketing techniques as a whole, but specifically for the key accounts.
- Creates and implements of action programs for and with the key accounts to improve the performance of Philips.
- Drives the performance of the functions in the account team to get it done.
- May be involved in regional account teams or project teams to get alignment in the offered product package, market approach and company profile.
- Systematically analyzes and reporting of sales results, expectations, market, competition and trends for the optimal operational planning or optimal product portfolio decisions.
**To succeed in this role, you’ll need a customer-first attitude and the following**:
- Bachelor’s or master's degree holder with more than 10 years' experience in B2B sales.
- Proven track record in sales/account management/business development function in Pharmaceutical/medical device industry.
- Experience in selling capital equipment and managing private sectors.
- Excellent sales and long-term relationship-building skills.
- Excellent communication and ability to build and nurture relationship with medical officers/doctors/other relevant stakeholders.
- Previous experience in managing large tender with private hospitals is a plus.
- Collaborative, engaging and open minded.
- Responsible and proactive self-driver with strong integrity.
- Ability to communicate in local language and in English.
**How we work at Philips**
Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
Our hybrid working model is defined in 3 ways:
- We believe in the importance of impactful collaboration:_ There's a certain energy when everyone’s in the same room that ca
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