Technical Service Manager

11 hours ago


Jakarta, Indonesia KellyOCG Full time

**Description**:

- Has the responsibility in the collection, analysis and the provision of relevant scientific information in Pets for other stakeholders.
- Build and maintain a broad network of relationships with international and local key opinion leaders.
- Provide technical services to key customers and to support and train technical colleagues in the country.
- Leads and coach a team of Technical Specialists within the responsible region. Ensures that team has goal clarity and knows the tactical direction to achieve the goals. Practices inspiring behaviors to drive winning spirit

**Duties & Responsibilities**:
1. Execution:

- Supports the implementation Pets strategy in close collaboration with the Business Segment Head and Pets Technical Manager
- Provide technical support to the technical colleagues and key customers
- Support the country technical team in managing and solving escalated technical issues
- Support product launch process in collaboration with Business Segment Head
- Provide in-depth technical training and consultation regarding the assigned product(s)/disease area(s) to country colleagues and key customers
- Initiate, co-ordinate and follow up on field trials within country
- Assist the Business Segment Head in developing marketing strategies and brand plans for assigned product(s)

2. Communication/Collaboration:

- Attend internal and external meetings/congresses regarding the assigned product(s)/disease areas
- Coordination and act as contact point for country with Pets Technical Manager
- Communicate data from studies and other technical information to Business Segment members, technical colleagues, key customers, (key) opinion leaders and other relevant stakeholders
- Responsible for exchange of technical information regarding the assigned products in the country; including technical papers

3. Business Oriented:

- Contribute to Key Account Management
- Contribute/attend/organize internal and external meetings/congresses regarding the assigned product(s)/disease areas

**Requirements**:

- Veterinarian with experiences in the Animal Health industry, Doctorate degree is a plus.
- In-depth technical knowledge of relevant clinical areas
- Capable of managing a substantial amount of scientific information
- Broad knowledge about Pets
- Strong business mindset
- High integrity and ethical standards
- Flexibility, open to change, adapts to the changing situations
- Strong analytical ability
- Good listening skills, strong communicator
- Self-supporting, takes initiative, autonomous
- Fluency in both written and spoken English

**Salary**: Rp10,000,000 - Rp20,000,000 per month

Application Question(s):

- Do you have a Bachelor's or Master's Degree in Veterinary Science?
- Are you a veterinarian?



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