Guest Experience Manager

2 months ago


Denpasar, Indonesia Lago Bali Full time

**Role Description**

This is a full-time, on-site role located in Nusa Lembongan, Bali. The Guest Experience Manager will be responsible for daily guest service operations, including supervising the guest services team, ensuring customer satisfaction, and managing receptionist duties. The Guest Services Manager will also be responsible for handling customer inquiries, resolving issues, and maintaining a high level of communication with guests and staff.

**Qualifications**
- Minimum of 3 years of experience in the same role.
- Strong leadership skills with the ability to inspire and motivate a diverse team.
- Exceptional interpersonal and communication skills, with a passion for delivering outstanding service.
- Proven problem-solving abilities and the ability to remain calm under pressure.
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
- Flexibility to work various shifts, including weekends and holidays, as needed.
- Willing to relocated to Nusa Lembongan.

**Job Types**: Full-time, Contract
Contract length: 12 months

Application Question(s):

- Will you be able to relocate to Nusa Lembongan for this job?

**Education**:

- D1-D4 (preferred)

**Experience**:

- Guest Service: 5 years (required)

**Language**:

- English (required)

Application Deadline: 06/20/2024



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