Country Service Lead, Indonesia
6 months ago
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
**What Difference You Will Make**:
As our business grows, we are looking to further strengthen our business in **Indonesia** by hiring a **Country Service Lead** to increase service revenue, improve Customer satisfaction and provide technical advice and support for our Dealers and Customers in Indonesia.
Reporting into the Regional Director, you will work closely with Regional Service Managers and Tech Support to provides User Training and troubleshooting support for Dealers and Customers. You will also be responsible to oversee Equipment Installation, Service and Repair for all ranges of STERIS Medical Equipment, including, but not limited to Central Sterilization Supply Department (CSSD), Operating Theatre (OT) and Endoscopy Procedure room products as required. You will assist in securing new business and retaining current business in the country.
**What You Will Do**:
- Deliver operational excellence in after sales service.
- Provide service support to dealers and Customers to ensure business growth. Strategize and develop excellent service solutions to continually promote brand image.
- Develop and implement strategies to improve Customer satisfaction, streamline service processes, and optimize dealer service productivity.
- Develop and track dealer KPI.
- Develop and promote service products/equipment and service contracts to both dealers and Customers to increase service revenue and to achieve service sales target.
- Support troubleshooting, repair, modification, overhaul, or refurbish standard and special purpose equipment and systems components. Perform installations as required.
- Conduct dealer service training and end user training when required.
- Submit yearly and quarterly revenue forecasts.
- Manage dealer's spare parts inventory to support service demand.
- Update installed base file in a timely manner.
**Your Expertise**:
- Bachelor’s Degree in Engineering discipline.
- Adequate hands-on technical service experience with medical equipment.
- Experience in conducting training programs for technicians and nurses is preferred.
- Visual acuity and manual dexterity are necessary to manipulate tools and equipment to perform essential functions.
- Customer orients and focused.
- Team management experience preferred.
- Ability to read, write and speak fluently in English & Bahasa Indonesia is required.
**What You Will Need**:
- Travels within Indonesia. Possess own car with valid driving license.
- Domestic travel required 70% of time and international travel required 5% of time.
LI-KG1
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer.
-
Country Manager, Indonesia
6 months ago
Jakarta, Indonesia Allianz Trade Full timeAllianz Trade, the world’s leading provider of credit insurance services, helps its customers around the globe to trade wisely and develop their business safely. With 6,000 employees from more than 70 nationalities, in over 50 countries, Allianz Trade offers a complete range of services for the management of B-to-B trade receivables. Allianz Trade has...
-
Country Manager, Indonesia
6 months ago
Jakarta, Indonesia Visa Full timeCompany Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...
-
Country Director Indonesia
2 weeks ago
Jakarta, Indonesia Medtronic Full timeAt Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life **:A Day in the Life As Medtronic's Country Director in Indonesia, you will lead our market...
-
Country Procurement Lead
6 months ago
Jakarta, Indonesia Kenvue Full timeDescription Kenvue,is currently recruiting for: Country Procurement Head, Indonesia & Malaysia. This position reports into Director of Procurement APAC Who we are At Kenvue, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®,...
-
Country Coordinator, Indonesia
2 months ago
Jakarta, Indonesia PATH Full timePATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world’s most pressing heath challenges. PATH has been working in...
-
Country Manager, Indonesia
7 months ago
Jakarta, Indonesia Universal Music Group Full timeWe are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans...
-
Country Lead
7 months ago
Jakarta, Indonesia Cushman & Wakefield Full time**Job Title** Country Lead **Job Description Summary** As the Country Lead for the Property Department, you will be responsible for overseeing property-related operations, strategy, and management across the entire country. Your role involves collaborating with various stakeholders, optimizing property assets, and ensuring compliance with industry...
-
Country Lead
7 months ago
Jakarta, Indonesia Link Worldwide Full timeLINK is a leading global marketing services business. Every day we work with the world’s biggest brands to create and execute experiential marketing campaigns which excite audiences, build customer loyalty and demand attention. Our teams in more than 50+ countries across six continents combine local knowledge with sector expertise to deliver exceptional...
-
Country Manager
6 months ago
Jakarta, Indonesia Datasearch Consulting Full timeCompetitive Salary + Bonus- Full-time / Indonesia- Indonesia **Country Manager / Head** **Jakarta, Indonesia** **Competitive Salary + Bonus** We are hiring a Country Manager/ Head professional to drive the sales targets, lead and manage the sales team in the Indonesia region. The incumbent will work with other sales, products, customer success, marketing...
-
Country Manager
7 months ago
Jakarta, Indonesia Thermo Fisher Scientific Full time**Reports to : Vice President/General Manager, SEATW** **Location : Jakarta, Indonesia** **Req ID**: :R-01198320** **Summary** Responsible for setting and delivering the Indonesia business strategy, driving profitable growth and business optimization in line with company expectations. Responsible for driving commercial strategy and innovation to...
-
Senior Vice President IT Country Cloud Lead
6 months ago
Jakarta, Indonesia HSBC Full time-Job Advert Details **Some careers shine brighter than others.** If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfill your potential. HSBC Digital Business Services (DBS) is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve...
-
Country Sales Manager, Pcs
6 months ago
Jakarta, Indonesia GE HEALTHCARE Full time**Job Description Summary**: The role will be responsible for overall Patient Care Solutions (PCS) products' operating plan in Indonesia. The role will manage overall in country operations and strategy for cross PCS segments, manage expectations of customers from the C-suite level, handle direct, indirect and PCS multi segment deals. This role shall work...
-
Country Manager, Indonesia
6 months ago
Jakarta, Indonesia ASEA Full time**COUNTRY MANAGER, INDONESIA** ASEA is looking for a talented and enthusiastic **Country Manager for Indonesia **to join our team. ASEA, a global leader in cellular health, is dedicated to providing a sustainable lifestyle by delivering high-quality health products through a direct-selling distribution model. ASEA offers first-to-market products that affect...
-
Country Finance Lead
6 months ago
Jakarta, Indonesia Oxfam GB Full time**Oxfam is a global movement of people working together to end the injustice of poverty.** - Do you have 10 years of experience in Financial Management with multiple projects, partners, and multi-donor portfolios? - Do you have experience in managing the day-to-day financial management activity for a large and complex operation in the country? - Do you have...
-
Country IT Professional
3 weeks ago
Jakarta, Indonesia Bayer Full time**Country IT Professional - ID / Indonesia IT Manager** **PURPOSE** - Ensure that the business receives appropriate IT services and support IT service delivery to maintain business continuity. - Responsible for translating business requirements into necessary IT services and ensuring smooth business operations in the local market, taking into account local...
-
Country Manager, Indonesia
3 months ago
Jakarta, Indonesia Allianz Trade Full time**Key Responsibilities**: - Responsible for overall Allianz Trade operations in Indonesia- Develop and execute annual and long term business plan and budget for Indonesia- Lead local business development activities with key business partners eg brokers, fronters and banks- Represent and promote the trade credit insurance business in Indonesia and generate...
-
Country General Manager
3 months ago
Jakarta, Indonesia GE HEALTHCARE Full time**Job Description Summary**: Reporting to the President & CEO, GEHC AKA Region, the Country Manager drives a coherent sales, service and business strategy across GE Healthcare in Indonesia and optimizes the use of resources to cover market potential. Responsible for defining a go-to-market strategy, leading all GE Healthcare account management activities to...
-
Country Head
6 months ago
Jakarta, Indonesia Tech Alliance Full time**Country head, Indonesia** **Jakarta, Indonesia** **Compensation: - Best/Year in USD** **IT Service Sales/ IT Solution and Service Integrator Client** Country Head role based out of Jakarta, Indonesia Strong sales eperience in IT services/ Solution for APAC market - Sales target of at least - 20 million USD. - Team handling experience is a...
-
Country Manager
6 months ago
Jakarta, Indonesia PT. PEOPLE SEARCH INTERNATIONAL Full timeOur client is a leading global management consulting firm known for its strategic insights and innovative solutions. With a commitment to excellence, we empower organizations to achieve their goals through tailored strategies and effective management practices. As they expand their presence in Indonesia, they are seeking a dynamic and experienced...
-
Country Cyber Security Lead
6 months ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...