Forum Moderator

7 months ago


Jakarta, Indonesia TRI7 Solutions, Inc. Full time

**Job Specification**
The Online Community Moderator will implement the Company’s Online Community Moderation Strategy, monitoring and moderating user-generated content to ensure that the online community is maintained as a safe and fun environment. This role coordinates with the internal Community Management team to support its mission, ensuring a safe and legal community environment, promoting excellent customer service and helping to cultivate a strong community around the brand.

**Responsibilities**:

- Implement the online community moderation strategy, coordinating with stakeholders across the Company to ensure its effectiveness and providing superior quality of customer service and support to our community with the help of various communication tools
- Review and moderate all user-generated content and user profiles (either pre-, post
- or reactive moderation) within forums, comments, images, videos and audio
- Manage the banned user process, and track and remove previously banned users
- Maintain the Moderation Guidelines and ensure they are up to date
- Produce reports on relevant moderation statistics, issues and outcomes
- Regularly feedback insights gained from community moderation
- Monitor all industry and company information and news to anticipate potential issues

**Requirements**:

- Great knowledge of online legal issues and cool under pressure
- Strong organisational and multitasking skills, and a proactive approach
- Working operational knowledge and understanding of online community platform moderation tools
- Ability to effectively communicate information and report statistics
- Team player, detail focused and reliable
- Good technical understanding and can pick up new tools quickly
- Have a good knowledge of principles of customer service
- Availability to work days, evening, nights, as well as weekends as and when required.
- Having a knowledge about Indonesian forum user behaviour.
- Having interests in sports niche and having knowledge on i-Gaming industry is a plus.
- Ability to create a system to detect and implement action for spammers.
- Having experience or knowledge in Digital Marketing to attract, build awareness and promote the forum is a plus.

**Benefits**:

- Working From Home
- Basic Salary + Allowances for (WIFI, Electricity, Laptop) + Bonuses (Based on KPI)
- 13th Month Pay : Similar with THR
- Working days : 5days + 2days off
- Working Hours : 9 Hrs + 1 Hrs Lunch Break
- OT Paid if needed
- Annual Leave 12days/year
- Sick Leave 7days/year


Skype ID: live:.cid.57ed177c5d5b743f
WA : +63 960 277 1156

**Salary**: Rp10,000,000 - Rp15,000,000 per month

**Experience**:

- Forum Moderator: 3 years (required)
- Mantain Community: 3 years (required)



  • Jakarta, Indonesia Jakarta Full time

    Jadi bagian dari tim hebat dari perusahaan global. Bergabunglah dengan perusahaan global kami dan buka peluang tanpa batas dengan berkolaborasi bersama tim yang beragam dan berbakat. Bersama-sama, kami menciptakan kesuksesan, mendorong inovasi, dan menciptakan dunia dengan berbagai peluang yang tak terbatas. **Detail Pekerjaan**: - Implement SOP online...

  • Web3 Community Manager

    7 months ago


    Jakarta, Indonesia Aethir Full time

    Develop and execute community growth and engagement strategies, in collaboration with the marketing and product team. - Lead and manage a team of community moderators, including resource allocation, scheduling, supervising performance, and providing continual feedback. - Identify actionable community insights and raise market opportunities to other team...

  • Indonesia Community

    2 weeks ago


    Jakarta, Indonesia Binance Full time

    Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...


  • Jakarta, Indonesia Aviaras Full time

    We are on the hunt for a freelance Social/Community Manager to join our team at Botnet, a 2D Tamagotchi-style world of mini-mes. In this role, you'll be responsible for the management and development of our active online community. Your passion for digital interaction, combined with your strong understanding of social media engagement strategies, will be key...

  • Community Manager

    1 week ago


    Jakarta, Indonesia Pintar Ventura Group Full time

    **What Will You Do?** - Stay on top of the local and international crypto trends and news. - Turn insights into strategy: partnership, product recommendations, educational content, etc. - Organize, manage and oversee community meetups and any other local events, which the company may decide to organize from time to time, ensuring proper community outreach...

  • Marketing Manager

    4 months ago


    Jakarta, Indonesia Rystad Energy Full time

    **About Rystad Energy** Rystad Energy is a leading global independent research and energy intelligence company dedicated to helping clients navigate the future of energy. By providing high-quality data and thought leadership, our international team empowers businesses, governments and organizations to make well-informed decisions. **The role** Rystad...

  • Community Manager

    6 days ago


    Jakarta, Indonesia OLIVER - SEAPAC Full time

    **Job Title**:Community Manager **Location**:Jakarta, Indonesia **A LITTLE BIT ABOUT THE ROLE**: Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? This role will be underpinned by passion and ambition, and those with experience in leading digital...


  • Jakarta, Indonesia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Jakarta, Indonesia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Jakarta, Indonesia IFC Systems Corporation Full time

    **Environmental and Social Dev Specialist** **Job #**: - req29276**Organization**: - IFC**Sector**: - Environment**Grade**: - GG**Term Duration**: - 3 years 0 months**Recruitment Type**: - International Recruitment**Location**: - Jakarta,Indonesia**Required Language(s)**: - English**Preferred Language(s)**: **Closing Date**: - 9/25/2024...


  • Jakarta, Indonesia World Bank Group Full time

    **Job #**: - req29276**Organization**: - IFC**Sector**: - Environment**Grade**: - GG**Term Duration**: - 3 years 0 months**Recruitment Type**: - International Recruitment**Location**: - Jakarta,Indonesia**Required Language(s)**: - English**Preferred Language(s)**: **Closing Date**: - 9/25/2024 (MM/DD/YYYY) at 11:59pm UTC**Description** IFC — a...


  • Jakarta, Indonesia World Bank Group Full time

    **Job #**: - req29112**Organization**: - IFC**Sector**: - Social Development**Grade**: - GG**Term Duration**: - 3 years 0 months**Recruitment Type**: - International Recruitment**Location**: - Jakarta,Indonesia; Ho Chi Minh City, Vietnam**Required Language(s)**: - English**Preferred Language(s)**: **Closing Date**: - 9/13/2024 (MM/DD/YYYY) at...


  • Jakarta, Indonesia IFC Systems Corporation Full time

    **Senior Social Development Specialist** **Job #**: - req29112**Organization**: - IFC**Sector**: - Social Development**Grade**: - GG**Term Duration**: - 3 years 0 months**Recruitment Type**: - International Recruitment**Location**: - Jakarta,Indonesia; Ho Chi Minh City, Vietnam**Required Language(s)**: - English**Preferred Language(s)**: **Closing...


  • Jakarta, Indonesia TikTok Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...


  • Jakarta, Indonesia OLIVER - SEAPAC Full time

    **Job Title**:Social Media Manager **Location**:Jakarta, Indonesia **A LITTLE BIT ABOUT THE ROLE**: Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? This role will be underpinned by passion and ambition, and those with experience in leading digital...