Digital Marketplace Customer Service

Gambaran Pekerjaan - Sebagai Customer Service Supervisor Marketplace, Anda akan bertanggung jawab dalam mengevaluasi kegiatan layanan customer service sehingga mampu meningkatkan kepuasan customer, memonitor penanganan keluhan customer dan melakukan proses follow-up terkait layanan dan prosedur secara efektif dan responsif guna penyelesaian sesuai standar...

**Company Description** WeWe Talent Marketplace is a platform that connects businesses with talented freelancers, enabling efficient project collaboration through job postings, competitive bidding, and milestone management. It empowers both clients and professionals to thrive in a dynamic work environment. **Role Description** This is a contract remote...

Job desc: - Maintain Marketplace (Tokopedia, Shopee, Lazada, Blibli, dll). - Setting Product, Upload, Kelola Ads, Customer Service, Koordinasi dengan tim terkait. - Melengkapi attribute produk di system Synnex Metrodata Indonesia Benefit: - Gaji Pokok - Tunjangan komunikasi - Insentif: Tersedia jika memenuhi target. - BPJS Ketenagakerjaan, BPJS...

Persyaratan Wanita Pendidikan mínimal D3 sederajat Usia Maksimal 28 tahun Berpengalaman di bidang marketplace mínimal 1 tahun Sopan, ramah, jujur, gesit, disiplin, tekun dan bertanggung jawab. Kreatif, inisiatif tinggi dan up to date mengenai dunia sosial media Dapat bekerja dalam tekanan, deadline dan kerjasama tim Mampu mengunakan Microsoft Word dan...

Job Desc: - Mengelola toko di marketplace dalam hal merchandising, promosi dan pemasaran. - Membangun hubungan baik dengan PIC marketplace dan juga organisasi internal. - Aktif melakukan komunikasi kepada supervisor langsung, vendor & tim produk untuk meningkatkan penjualan - Aktif melakukan koordinasi dengan Customer Service agar proses bisnis di...

**CUSTOMER SERVICE for Brand FAYT (Sendal Wanita)** **JOB DESK**: - Membalas chat semua customer di all marketplace dan whatsapp. - Memproses semua return product customer sampai customer menerima barang yg baru. - Membuat promo/sale/voucher di marketplace. - Menangani dan memberikan solusi utk complain-complain customer. - Membuat Invoice Penjualan untuk...

Membuat Strategi Penjualan, Promosi & Aktivitas di Marketplace / E-Commerce atau platform online agar mencapai TARGET.- Mengawasi stok yang berhubungan dengan Marketplace (barang masuk, keluar & stok opname).- Membuat, mengatur & mengoptimalkan seluruh ADS di Marketplace agar mencapai target Traffic, Konversion, Leads & Sales yang ditetapkan.- Menjalin...

**About Us** Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets...

**Job Desk**: - Membalas chat customer sesuai SOP FAYT di marketplace maupun whatsapp - Membuat promo/diskon/voucher di marketplace dan website - Mencatat dan memproses semua retur dari customer - Membuat produk baru di Marketplace dan website **Job Req**: - Min. Pendidikan SMK/SMA. - Perempuan - Dapat mengoperasikan Microsoft Excel. - Jujur, teliti dan...

**PT Zen Mitra Niaga**adalah perusahaan ritel dan grosir berbasis online, saat ini mencari posisi **Customer Service E-Commerce**yang dinamis dan berbakat untuk bergabung dalam tim kami! **JOB DESK**: - Berinteraksi dengan pelanggan secara ramah dan profesional dengan membalas semua chat pelanggan yang ada di marketplace via **Duoke.**: - Menjawab...

**Key Responsibilities**: - Monitoring day to day Marketplace operational through monitoring, evaluation and reporting platform - Responsible for CPAS day to day operation and liaise with Digital Marketing team - Work closely with Operation and Customer Relation Center (CRC) - Monitor Marketplace day to day operation, product visibility and availability,...

**Work Set up: On Site (Must be willing to relocate overseas)** **Work schedule: 5 days a week/ 9 hours + 1 hour break** **Responsibilities**: - Answering customer’s questions via phone and/or live chat - Maintaining and updating customers’ accounts - Responding to customers’ complaint, determining the cause of the issue, selecting and explaining...

**Job Description Summary**: Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Impacts departmental operations and responsible for planning/execution. The...

Persyaratan Minimal 3 tahun pengalaman bekerja dalam bisnis e-Commerce / MARKETPLACE Memiliki jiwa kepemimpinan (LEADERSHIP) **Skill**: Team Leader, e-commerce, Digital Marketing, Strategi Marketing Sopan dalam sikap dan bicara sekaligus memiliki ketegasan. Pengalaman dalam mengelola situs web/portal e-Commerce. Memahami ruang lingkup e-Commerce yang...

**Deskripsi Pekerjaan**: - Membuat strategi penjualan, promosi & aktivitas seluruh toko di Marketplace / Sosial Media - Mengelola akun channel Marketplace (dekorasi toko, upload produk, update harga, dsb) dengan baik dan rapih - Menganalisa trend penjualan dan kompetitor di Marketplace - Membuat, mengatur, dan mengoptimalkan seluruh ADS dan iklan di...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...

**Key Responsibilities**: - To increase Kanmo’s brand visibility and conversion on marketplaces through Paid channels (Flagship & category campaign, Ads, Display exposure) - Analysis, monitor, optimize marketplace Ads performance on regular basis - Liaise with the Brand team on SKU selection, promotion and media barter for marketplace Ads and campaign -...

**Job Description Summary**: The Customer Support Engineer enables customers to achieve their desired outcomes by providing an effortlessly predictable experience. This is achieved by ensuring seamless responsive technical guidance and delivery to all customer requests in the Asia Pacific Region The Customer Support Engineer is responsible for technical...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

SMA / SMK Semua Jurusan - Pengalaman mínimal 1 tahun di bidang yang sama - Bersedia di tempatkan pada Klien kami yaitu. PT Narindo Solusi Telekomunikasi - Memiliki pengalaman Online Sales / Sales Marketplace / Admin Social Media mínimal 1 tahun - Mampu berkomunikasi dengan baik - Ramah, jujur, disiplin, teliti - Minimum SMA/SMK di bidang...