CRM Manager

**What You Will Do** a) Manage Customer-Business Communications and Solve Customer Issues. b) Monitor Customer Care Strategies and Collaborate to Ensure Customer Satisfaction. c) Coordinate with other marketing team members for campaigns and creative development. d) Expand customer base and Monitoring business competitors. e) Evaluate the CRM...

What You Will Do a) Manage Customer-Business Communications and Solve Customer Issues. b) Monitor Customer Care Strategies and Collaborate to Ensure Customer Satisfaction. c) Coordinate with other marketing team members for campaigns and creative development. d) Expand customer base and Monitoring business competitors. e) Evaluate the CRM program. f)...

**Job Descriptions**: 1. Content Creation: - Develop engaging, localized content tailored for e-commerce platforms (Tokopedia & Shopee). - Optimize and translate content for SEO to improve search engine rankings and drive organic traffic. 2. E-commerce Expertise: - Utilize in-depth knowledge of e-commerce platforms to optimize campaigns and boost...

**Exely** is a global IT company specialising in online solutions and websites for the hotel industry. We help hoteliers increase their direct sales and automate operations. With a client base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to delivering exceptional customer service and support. Our...

Minimal Education S1 - Experience as customed support team leader min 1 year experience - Monitoring Quality Agent and familiar with CRM system - Fluent english - Manage KPI Agent CS - Good administrative skills - Responsive - Already vaccinated **Salary**: From Rp3,100,000 per month **Education**: - S1 (preferred) **Experience**: - Team Leader: 1 year...

As a Education Counselor, you will be responsible for selling eduCLaaS’ innovative programs to potential students over the phone. You will use your persuasive communication skills to guide prospective students through the enrolment process and answer any questions they may have about the programs. Your goal will be to meet or exceed sales targets and...

Account Manager - Minimal 2-5 tahun pengalaman dalam account management, customer service - Pengalaman mengelola klien besar (key accounts) dan memiliki rekam jejak dalam mempertahankan serta meningkatkan hubungan jangka panjang dengan klien - Pengalaman dalam handling klien B2B - Pengalaman dalam mengelola banyak klien sekaligus dengan jadwal dan kebutuhan...

Minimal Education S1 - Experience as customed support team leader min 1 year experience - Monitoring Quality Agent and familiar with CRM system - Fluent English spoken and written - Manage KPI Agent CS - Good administrative skills - Responsive - Proactive - Fast Learning - Has initiative **Salary**: From Rp3,100,000 per month **Education**: - S1...

Have a minimum D3/ S1 - Experience as a customer support min 1 year - Strong customer care skills and active listening - Familiar with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time...

Have a minimum D3/ S1 - Experience as a customer support min 1 year - Strong customer care skills and active listening - Familiar with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time...

**Exely **is a global IT company specialising in online solutions and websites for hotel industry. We help hoteliers increase their direct sales and automate operations. With a client base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to delivering exceptional customer service and support. Our...

Requirement: 1. Have minimum D3 Education and experience as a customer support Team Leader min 1 year; 2. Fluent in English, responsive and have leadership skills; 3. Have ability to manage KPI Agent CS, Monitoring Quality Agent and familiar with CRM system; 4. Good administrative skills Jenis Pekerjaan: Penuh Waktu Pendidikan: - D1-D4...

Have a minimum D3/ S1 - Experience as a customer support min 1 year - Strong customer care skills and active listening - Familiar with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time...

**Responsibilities** - Conduct market research and provide sales teams with competitive intelligence - Generate marketing resources and run campaigns to assist work of sales teams Identify target audiences and potential sales leads through marketing campaigns - Demonstrate outcomes of marketing efforts through metrics and deliverables Responsibility: -...

Job Desc - Manage large amounts of incoming messages. - Handle all inquiries, including customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Provide accurate, valid and complete information by using the right methods/tools. - Identify and assess customers needs to achieve...

1. Min S1 2. Preferably Male 3. Experience as customed support team leader min 1 year experience 2. Monitoring Quality Agent and familiar with CRM system 3. Manage KPI Agent CS 4. Good administrative skills 5. Responsive 6. Willing to work shifting 7. Speak English is a plus Jenis Pekerjaan: Penuh Waktu Upah: Dari Rp2.324.775 per bulan **Education**: -...

1. Have a minimum D3 2. Fluent in English 2. Experience as a customer service min 1 year will be a plus 3. Strong customer care skills and active listening 4. Familiar with CRM systems and practices. 5. Customer orientation and ability to adapt/respond to different types of characters. 6. Excellent communication and presentation skills. 7. Ability to...

1. Min S1 2. Preferably Male 3. Experience as customed support team leader min 1 year experience 2. Monitoring Quality Agent and familiar with CRM system 3. Manage KPI Agent CS 4. Good administrative skills 5. Responsive 6. Willing to work shifting 7. Speak English is a plus Jenis Pekerjaan: Penuh Waktu Gaji: Dari Rp2.324.775 per bulan **Education**: -...

1. Have a minimum D3 2. Fluent in English 2. Experience as a customer service min 1 year will be a plus 3. Strong customer care skills and active listening 4. Familiar with CRM systems and practices. 5. Customer orientation and ability to adapt/respond to different types of characters. 6. Excellent communication and presentation skills. 7. Ability to...

1. Have a minimum D3 2. Fluent in English (Melayu Language will be plus) 2. Experience as a customer service min 1 year will be a plus 3. Strong customer care skills and active listening 4. Familiar with CRM systems and practices. 5. Customer orientation and ability to adapt/respond to different types of characters. 6. Excellent communication and...