Account Manager

2 months ago


Yogyakarta, Indonesia Biru Digital Full time

Account Manager
- Minimal 2-5 tahun pengalaman dalam account management, customer service
- Pengalaman mengelola klien besar (key accounts) dan memiliki rekam jejak dalam mempertahankan serta meningkatkan hubungan jangka panjang dengan klien
- Pengalaman dalam handling klien B2B
- Pengalaman dalam mengelola banyak klien sekaligus dengan jadwal dan kebutuhan yang berbeda-beda
- Keterampilan organisasi yang baik untuk melacak komunikasi, proyek, dan laporan kemajuan setiap akun klien
- Mampu bekerja dalam batas waktu yang ketat dan menjaga produktivitas di bawah tekanan
- Kemampuan menganalisis kebutuhan klien dan menyesuaikan strategi atau solusi yang tepat untuk membantu mereka mencapai tujuan
- Pemahaman tentang key performance indicators (KPIs) dan cara mengukur keberhasilan dalam pengelolaan akun
- Mampu bekerja sama dengan tim internal, termasuk tim sales, marketing, dan produk, untuk memberikan layanan yang terintegrasi dan sesuai dengan kebutuhan klien
- Familiar dengan CRM software (seperti Salesforce, HubSpot, atau Zoho) untuk melacak interaksi klien, peluang penjualan, dan kegiatan follow-up
- Keterampilan empati dan kepedulian yang tinggi untuk membantu klien mencapai kesuksesan melalui produk atau layanan yang ditawarkan
- Fulltime
- Bersedia Onsite di Jogja

"Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang."

"Please be aware of the Fraud Company. The company will never be collecting any payment in the process of interview. Please immediately report to us if there's any companies that collecting payment to the Jobseekers."



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