Custom Operations Specialist

3 weeks ago


Surabaya, Indonesia DHL Full time

**Job Objectives**
- Support the CDZ department operations in the East Java area

**Job Duties**
- Prepare PIB creation and calculations and ensure correctness and timely processing.
- Maintain contact and correspondence with consignees to address incomplete or missing documents for PIB and keep them informed of cargo clearance status.
- Define HS (Harmonized System) code/numbers for customs classification.
- Be responsible for EDI transmission and customs responses.
- Monitor and update cargo clearance status.
- Monitor and coordinate the delivery of goods.
- Maintain log books and job files.
- Prepare reports on customs clearance progress/status
- Communicate any special requirements to consignees (if any).
- Resolve shipment/cargo problems (e.g., pilferage, damage).
- Monitor the collection of documents from third parties.
- Input clearance status progress data into the CDZ tracking system.
- Comply with QHSE procedures and regulations
- Actively participate in all QHSE program

**Job Requirements**
- Minimum Bachelor's Degree in a relevant field.
- Minimum 2 years of experience in customs operations.
- English Fluency both in writing and speaking
- Computer Literacy is a must
- Results-oriented mindset without compromising respect for others.
- Has all technical competencies required by the position
- Note - Please share your updated resume in English



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