Customer Service

3 months ago


Jakarta, Indonesia PT SIMGROUP (SOURCING HO) Full time

Deskripsi Pekerjaan:

- Menerima tamu dan menangani complain nasabah yang datang ke CS
- Menerima Incall & melakukan Outcall (menerima pengaduan / penyampaian informasi)
- Menyelesaikan keluhan dari cabang marketing serta menanyakan ke divisi terkait
- Mengecek kembali kepada tim terkait perihal dokumen dari nasabah apakah sudah diproses
- Memastikan kembali kendalanya jika ada menginformasikan kepada nasabah

Kualifikasi:

- Usia min. 18 tahun maks. 25 tahun
- Pendidikan min. SMA/SMK
- Fresh Graduate/Berpengalaman (Customer Service akan menjadi nilai tambah)
- Wajib memiliki sertifikasi WPPE aktif
- Memiliki kemampuan komunikasi yang baik (Good voice)

Benefit:

- Gaji Pokok UMK
- Upah Lembur
- THR
- BPJS

Jika berminat, mohon sertakan lampiran sertifikat WPPE nya ke dalam dokumen CV/Resume.

**Job Type**: Contract

Pay: Rp500,000,000 - Rp600,000,000 per month


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