Operations Associate
2 days ago
Do you find it nearly impossible to create an impact?
**Here at Lalamove, we provide you, an Operations geek, the opportunity to make an impact **by formulating and delivering initiatives that will improve the lives of our driver-partners. You'll create and develop driver acquisition and onboarding processes (see how many breadwinners can bring joy and happiness to their families?), monitor drivers' SOP and quality, and grow and maintain a high driver community.
**Your impact won't end there**; you'll also boost Lalamove's market presence by significantly raising the number of branded vehicles, preserving delivery processes for corporations and non-corporations, and developing new initiatives.
**You are the one who will directly empower our driver-partners and ensure their long-term economic viability**.
- THE RECRUITMENT PROCESSES WILL BE CARRIED OUT IN ENGLISH AND ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED_
**Job Descriptions**:
- Manage all operational activities in Hub from offline presence acquisition (sticker & Lalabag), driver acquisition & onboarding, and driver education
- Increase Lalamove's brand awareness by substantially growing the number of branded vehicles (4W Sticker, 2W Lalabag). Target acquire minimum 650 sticker installations per month
- Monitor 5 drivers operations support activities on making callout, sticker installation, and distribute drivers attributes
- In charge of offline presence inventory management (stock availability, sticker & Lalabag procurement, weekly stock opname)
- Help & Support Large 4W driver acquisitions in surrounding of Satellite Office
- Reporting to Offline Presence Lead, Lead Generations & Onboarding Lead
- Collaborate with driver quality team to ensure drivers get updated material about our latest SOP
**Requirements**:
- Graduate from reputable university majoring in operations management
- Minimum 1-3 years of experience working in operations department
- Good analytical and problem solving skill
- Familiar with Google Spreadsheets
- Good communication and interpersonal skill
- Able to meet the target determined by company
- Lalamove respects your privacy and is committed to protecting your personal data.
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