Chief of Staff

2 months ago

Jakarta, Indonesia Setara Networks Full time

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer.

On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the other-side we’re giving consumers a reliable and secure payment experience which is better than anything else they’ve experienced in the Indonesian ecosystem.

**Where We Are Now: Series A Startup with Boundless Opportunities**

**Our Vision for Payment Transformation**: We’re on a mission to disrupt the traditional online payment landscape. By pioneering a faster, safer, and incredibly simple payment solution, we're challenging the status quo of virtual account payments and setting a new standard for seamless transactions, enabling payment in just 20 seconds powered by open banking regulatory framework.

**Strategic Partnership with Top Brands**: As we build a new category in one-click fast payments, you'll have the opportunity to work alongside industry leaders, partnering with top-tier D2C brands ranging from telco providers, banks, FnB, and OTT to create a network that redefines the future of online payments.

**Your Opportunity to Innovate**: If you're passionate about innovation and eager to make a significant impact, this is your chance to be part of something truly transformative and create value.

We are looking for an experienced and seasoned professional, responsible for defining and adherence to the organization’s culture. You will design, implement, and benchmark the policies vis-à-vis industry best practices. You will be responsible for drafting the annual HR plan in consensus with management and will manage & evaluate various programs and projects running in the company. You will advise management on implementing new policies and redefining the existing one periodically.

Join a multicultural team at the epicenter of transforming Indonesia's future payment industry. Seize this rare opportunity to be a game changer in an environment that thrives on innovation and collaboration. Don't miss out on the chance to be part of a live, dynamic company ready to soar to new heights in the coming year.

**What your current role should be like?**
- Minimum 8+ years of experience in corporate strategy, project management, or chief of staff roles, ideally within a fast-paced startup or high-growth environment.
- Proven ability to lead cross-functional initiatives, streamline operations, and align organizational efforts to strategic goals.
- Experience in designing and implementing organizational policies, driving cultural transformation, and ensuring adherence to industry best practices.
- Excellent stakeholder management skills, with a track record of collaborating with C-level executives and cross-functional teams to execute critical projects successfully.
- Exceptional project management skills with a strong ability to multitask and manage complex deliverables in a dynamic environment.
- Hands-on experience in managing internal communication strategies, employee engagement programs, and learning & development initiatives.

**What will you do?**
- Will lead the policy introduction and revision within the organization.
- Design and launch various initiatives defining the organizational values and culture.
- Draft the annual HR plan and HR budget for presenting the same to Management.
- Create and implement Rewards and Recognition policy, Performance Management framework and various initiatives for talent management.
- Will build and maintain relationships with the partners, and ensure all the required legal contracts are in place and are timely renewed.
- Will be responsible for planning, overseeing and leading the projects from ideation through to completion.
- Will develop high-quality project charters and plans based on the business requirements and available project resources.
- Will manage all aspects of a project, end-to-end, to agreed-upon customer requirements and will ensure all technical, compliance, and quality targets are met.
- Will identify, analyze and address project risks and dependencies, with the regular sharing of lessons learned.
- Will prepare project reports for management, client, and other internal stakeholders.
- Define the career growth and individual development plan for High Potential employees.
- Benchmark the existing practices in the organization and introduce new ones.
- Will be responsible for taking policy decisions in case of a conflict in consensus with management.
- Will ensure high engagement levels by driving changes across the organization.
- Encourage employee development by designing a robust learning and development policy for the organization.
- Design and execute various dashboards for effectively managing the HR activities across Geographies.
- Will be responsible for defining the organization structure a

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