IT Managed Services Support Engineer
2 weeks ago
Position Summary
1. Standardize service processes and system, and expand those with related business units for upward standardization.
2. Innovate processes by reviewing investment validity upon a new system and developing it for enhancing operation system efficiency.
3. Enhance service system by maintaining and improving operation system and support stable process operation.
Role and Responsibilities
- Maintain operational SLA, incident and service request, support maintenance activities, and deliver improvement plan.
- Respond to problems by analyzing defects related to customer's claim, finding the root cause and establishing response measures.
- Assist in any user support request or problem, do escalation process and work with various engineer or vendor to see through its resolution.
- Build good relationships with customers
- Shifting 24/7
- Contract Base
Skills and Qualifications
- Strong analytical skills
- Initiative and self organize
- Good teamwork and communication skills
- Knowledge of Linux
- Knowledge in SQL
- Basic knowledge of Java, C/C++ & Python programming languages
-
Engineering Manager
2 weeks ago
Jakarta, Indonesia PT Connect Energy Services Full timeManage and supervise yard production engineering activities and fabrication methods according to contract requirements and project objectives. - Ensure time, cost, quality, safety, and environmental protection objectives are met through the coordination of the projects' engineering and methods team and involved centers. - Provide methodologies and tools, and...
-
Data & IT Management - Engineer
2 weeks ago
Jakarta, Indonesia IT Group Indonesia Full timeProvide database support services at all times to ensure continuous system availability. - Assist in design, development and implementation of database systems. - Performs database upgrades and migrations to support IT projects. - Optimize database systems for performance and operational efficiency. - Perform data back -up and archival on a regular basis. -...
-
External Service Provider with English and Thai
2 weeks ago
Jakarta, Indonesia SDZ Support Company Full timeSDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...
-
External Service Provider with English and Thai
2 weeks ago
Jakarta, Indonesia SDZ Support Company Full timeSDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...
-
External Service Provider with English and Thai
2 weeks ago
Jakarta, Indonesia SDZ Support Company Full timeSDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...
-
Data & IT Management - Senior Engineer
2 weeks ago
Jakarta, Indonesia IT Group Indonesia Full timeProvide database support services at all times to ensure continuous system availability. - Assist in design, development and implementation of database systems. - Performs database upgrades and migrations to support IT projects. - Optimize database systems for performance and operational efficiency. - Perform data back -up and archival on a regular basis. -...
-
IT Technical Support
3 weeks ago
Jakarta, Indonesia Techtiera Services Indonesia Full time**Requirements**: - Experience in IT Technical Support Banking - Min 2 Years Experience - Working System: WFO - Shifting Time - Can work from client's office (office located in Jakarta) **Field support services**: - Windows services; Monday to Friday, 08.00 - 17.00 WIB - To provide maintenance and operation services of the hardware support. - Software...
-
Service Engineer
2 weeks ago
Jakarta, Indonesia ABB Full time**Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...
-
Project Engineer
2 weeks ago
Jakarta, Indonesia Asia Outsourcing Services Full timeOur client a Leading Banking in Indonesia is currently looking for vacancies for the following positions: PROJECT ENGINEER / IT SUPPORT Placement : Jakarta Job Scoops: - Ensuring all computer devices and components can be used - Ensure all computers and supporters are connected to the network - Store backup data on the computer used by the user - Store...
-
Service Engineer
2 weeks ago
Jakarta, Indonesia ABB Full time**Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...
-
Service Delivery Field Support Engineer
1 week ago
Jakarta, Indonesia NTT Ltd Full timeAt NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...
-
IT Support Engineer
2 weeks ago
Jakarta, Indonesia Elabram Systems Full timeCreate and manage the infrastructure support JIRA tickets, ensuring all tickets are resolved/fulfilled within SLA and customer satisfaction targets and other KPIs are achieved - Support IMAC (Install, Move, Add and Change) requests from staff - Hardware and software purchase request (quotation, paperwork, tracking, etc) - IT asset management (setup,...
-
Technical Support
3 weeks ago
Jakarta, Indonesia PT. Keisi Indonesia Full timeDibutuhkan Segera **Technical Support / Service Enginering**: - Pria Min. 26 Thn - Pengalaman Min. 2 Thn - Pendidikan D3/S1 Elektro/Mesin - Basaha inggris min pasif ( Aktif lebih prioritas) - Analisa Inventory - mengerti Wiring Diagram (Electrical, Hydraulic, Pneumatic) - Dapat bekerja sama sebagai Team maupun individu Ability to commute/relocate: -...
-
IT Support Engineer
1 week ago
Jakarta, Indonesia TikTok Full timeThe IT Support Engineer will interface daily with other technical staff, and work on assignments and delivering services to end-users. The incumbent will work closely with all users and management for issue resolutions, monitoring of our corporate IT infrastructure and drive service improvement to assist in its growth. May be assigned to lead...
-
IT Support Engineer
10 hours ago
Jakarta, Indonesia ByteDance Full timeThe IT Support Engineer will interface daily with other technical staff, and work on assignments and delivering services to end-users. The incumbent will work closely with all users and management for issue resolutions, monitoring of our corporate IT infrastructure and drive service improvement to assist in its growth. May be assigned to lead...
-
IT Infra Support Engineer
10 hours ago
Jakarta, Indonesia amIT Global Solution Full time**Key Responsibilities**: - Advanced Technical Support: Provide second-level support for escalated issues, including in-depth troubleshooting and problem-solving for hardware, software, and network-related incidents. - Project Implementation: Participate in the planning and executing IT projects, ensuring successful deployment and integration of new...
-
IT Support Engineer
3 weeks ago
Jakarta, Indonesia TikTok Full timeJob description The IT Support Engineer will interface daily with other technical staff, and work on assignments and delivering services to end-users. The incumbent will work closely with all users and management for issue resolutions, monitoring of our corporate IT infrastructure and drive service improvement to assist in its growth. May be assigned to...
-
IT Support Engineer
3 weeks ago
Jakarta, Indonesia TikTok Full timeJob description The IT Support Engineer will interface daily with other technical staff, and work on assignments and delivering services to end-users. The incumbent will work closely with all users and management for issue resolutions, monitoring of our corporate IT infrastructure and drive service improvement to assist in its growth. May be assigned to...
-
Customer Services and Support
3 weeks ago
Jakarta, Indonesia PT. Silk Route Trade Services Indonesia Full time**Customer Services and Support Staff** **The Opportunity** We are seeking a passionate Customer Services and Support Staff. Join our ranks and add to SRTS’s growth as a leading organisation in Export Import Trading. If you are someone who enjoys the grit and fast-paced nature of a thriving business, then this is the opportunity for you. At SRTS, you...
-
Service Engineer
3 weeks ago
Jakarta, Indonesia Reeracoen Indonesia Full time6,000,000 IDR ~ 10,000,000 IDR - Jakarta- Education: Bachelor's Degree in Electrical Engineering major - Language: English communicative - Minimal 2 years as Service Engineer for automation manufacture company (Technically Inclined in Factory Automation Equipment) - Having Japanese business culture knowledge is an advantage - Willing to work Long Hours,...