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Sales Officer Jakarta

4 weeks ago

Jakarta, Jakarta, Indonesia PT TOYOTA ASTRA FINANCIAL SERVICES Full time
Responsibilities

Mendapatkan aplikasi berkualitas dan menjalankan proses akuisisi sesuai prosedur untuk mencapai target penjualan dan mencapai kepuasan pelanggan
  • Membuat simulasi kredit dan melakukan negosiasi, baik dengan dealer maupun calon pelangan, untuk mendapatkan aplikasi pembiayaan pelanggan
  • Melengkapi data aplikasi pembiayaan dan dokumen pendukungnya, termasuk melakukan konfirmasi melalui telepon, proses data entry, inisiasi, dan scan dokumen ke docushare untuk menunjang proses analisa kredit yang cepat dan akurat
  • Memonitor status aplikasi pembiayaan untuk memastikan proses persetujuan kredit mencapai target SLA yang ditetapkan
  • Menginformasikan hasil keputusan kredit kepada pihak-pihak terkait untuk memastikan informasi keputusan kredit diterima secara benar
  • Mencetak dokumen kontrak, menjelaskan isi kontrak kepada pelanggan dan meminta tanda tangan dokumen kontrak ke pelanggan dan dealer untuk memastikan kesesuaian dengan prosedur
  • Mengarahkan dan memberikan penjelasan cara pembayaran angsuran kepada pelanggan untuk memastikan cara bayar yang efektif dan efisien
  • Menindaklanjuti dokumen kelengkapan kendaraan dan dokumen tagihan dari dealer untuk memastikan kelancaran proses pembayaran kendaraan ke dealer (disburse)
  • Memonitor status aplikasi backlog untuk mencapai target penjualan yang ditetapkan
  • Memonitor pembiayaan selama 5 angsuran pertama dan bekerjasama dengan fungsi AR management dalam menyelesaikan account F5PD untuk memastikan agar pelanggan yang telah jatuh tempo memenuhi kewajibannya
  • Menjalankan aktivitas penunjang penjualan (mendukung pameran, show room event, dll) untuk meningkatkan pencapaian sales target
  • Membina hubungan baik dengan dealer untuk meningkatkan pencapaian sales target
  • Memonitor produktivitas, kualitas proses dan hasil proses sales untuk mencapai target performance yang ditetapkan
  • Memberikan pelayanan kepada pelanggan dan/atau rekan kerja sesuai dengan standar service perusahaan sebagai bagian dari pekerjaan untuk mendukung terciptanya budaya service perusahaan
Requirements

Ualifikasi
  • Minimal pendidikan D3, semua jurusan
  • IPK minimal 3.00
  • Memiliki SIM C/A dan kendaraan
  • Penempatan di Jakarta
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