export marketing head
2 weeks ago
We are a well-established manufacturing company based in Semarang, Indonesia, specializing in malleable iron pipe fittings, and we're looking for a dedicated and experienced Export Marketing Head to join our growing team.
Job Responsibilities:
- Manage and coordinate export orders from initial inquiry to final shipment.
- Handle professional communication with overseas customers to maintain and grow relationships.
- Oversee export documentation in compliance with international standards.
- Manage shipment scheduling and coordinate logistics for on-time delivery.
- Address and resolve customer complaints promptly and professionally.
- Monitor and analyze new product developments and specific customer requirements.
- Ensure efficient follow-up on order status, production, and delivery schedules.
- Prepare and deliver presentations and reports to management and clients.
Requirements:
- Bachelor's degree in marketing, Business, International Trade, or related field.
- Fluent in English, especially in written communication.
- Strong understanding of export documentation and international shipping procedures.
- Minimum 5 years of experience in export marketing, preferably in manufacturing.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Skilled in creating clear, professional presentations and reports.
- Strong communication, leadership, and problem-solving skills.
- Detail-oriented, well-organized, and able to handle multiple tasks efficiently.
- Experience with ERP systems or export management software is a plus.
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