export marketing head

2 weeks ago


Semarang, Central Java, Indonesia PT Tri Sinar Purnama Full time

We are a well-established manufacturing company based in Semarang, Indonesia, specializing in malleable iron pipe fittings, and we're looking for a dedicated and experienced Export Marketing Head to join our growing team.

Job Responsibilities:

  1. Manage and coordinate export orders from initial inquiry to final shipment.
  2. Handle professional communication with overseas customers to maintain and grow relationships.
  3. Oversee export documentation in compliance with international standards.
  4. Manage shipment scheduling and coordinate logistics for on-time delivery.
  5. Address and resolve customer complaints promptly and professionally.
  6. Monitor and analyze new product developments and specific customer requirements.
  7. Ensure efficient follow-up on order status, production, and delivery schedules.
  8. Prepare and deliver presentations and reports to management and clients.

Requirements:

  1. Bachelor's degree in marketing, Business, International Trade, or related field.
  2. Fluent in English, especially in written communication.
  3. Strong understanding of export documentation and international shipping procedures.
  4. Minimum 5 years of experience in export marketing, preferably in manufacturing.
  5. Proficient in Microsoft Office (Word, Excel, PowerPoint).
  6. Skilled in creating clear, professional presentations and reports.
  7. Strong communication, leadership, and problem-solving skills.
  8. Detail-oriented, well-organized, and able to handle multiple tasks efficiently.
  9. Experience with ERP systems or export management software is a plus.
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