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Customer Technology Specialist
3 months ago
ABOUT THE ROLE :
Responsible to develop and execute the program to improve the technical competence and establish confidence in the product value positioning of the DG and Sales Frontliners for new products launch and the differentiated products, enabling the Frontliners to effectively execute DG activities and Channel Activation. Leads internal on-boarding activities (content creation, training sessions) with new commercial resources to ensure they have adequate product knowledge and understand clear product positioning.
Supports the Country commercial team in the development/enhancement of DG protocol for new products launch and the differentiated products and in ensuring preparedness & readiness for product launch.
The CTS role is for F&V and will have an allocation of contractor resources determined based on program & budget.
Qualifications
Educational Background:
- Bachelor's Degree: Agricultural or related
Industry Knowledge:
- Understanding of Agriculture: Knowledge of agricultural practices, crop management, soil science, and farm equipment.
- Regulations and Compliance: Awareness of industry regulations and standards that affect agricultural technology and practices.
Soft Skills:
- Customer Service Skills: Strong communication and interpersonal skills to effectively interact with clients and address their technical needs.
- Problem-Solving Abilities: Ability to diagnose issues and provide solutions efficiently.
- Project Management: Skills to manage and implement technology solutions, ensuring they meet customer needs and expectations.
Experience:
- Relevant Experience: Experience in a customer-facing technical role, preferably in the agriculture sector.
- Field Experience
Additional Qualities:
- Adaptability: Ability to keep up with rapidly evolving technology and adapt to new tools and methods.
- Team Collaboration: Capability to work well with cross-functional teams, including engineers, salespeople, and field technicians.
Overall, the role requires a combination of technical expertise, customer service skills, and a solid understanding of the agricultural industry to effectively support and enhance the technology solutions provided to customers.
Corteva AgriscienceTM is an equal opportunity employer. We are committed to boldly embracing the power of inclusion, diversity, and equity to enrich the lives of our employees and strengthen the performance of our company, while advancing equity in agriculture. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. Discrimination, harassment and retaliation are inconsistent with our values and will not be tolerated. If you require a reasonable accommodation to search or apply for a position, please visit:
Accessibility Page for Contact Information
For US Applicants: See the 'Equal Employment Opportunity is the Law' poster
To all recruitment agencies: Corteva does not accept unsolicited third party resumes and is not responsible for any fees related to unsolicited resumes.
