IT Operations Assistant Manager

2 weeks ago


Jakarta, Jakarta, Indonesia AXA Group Full time

Manage IT infrastructure and services to meet business needs, ensure compliance, and drive continuous improvement.





The successful candidate will have a graduate degree in Information Technology or equivalent experience, with a minimum of 6 years of hands-on technical knowledge and managerial experience. They will be knowledgeable in areas such as COBIT, ITIL, Data Center Standards, Information Systems Security, Project Management, Network and Infrastructure.

Key Responsibilities:

• Align technology vision with business strategy by integrating company processes with appropriate technologies
• Develop strategic roadmaps for Data Centers, Applications, Servers, Storage, and monitoring tools
• Ensure all IT equipment and services run smoothly, meeting Service Level Agreements
• Manage and maintain the operational integrity of technologies and services provided
• Maintain IT compliance to applicable regulations and manage Internal/External auditing processes
• Define and generate KPIs to measure quality and continuous improvement

Requirements:

• Graduate degree in Information Technology or equivalent work experience
• Minimum 6 years of hands-on technical knowledge and managerial experience
• Knowledgeable in COBIT, ITIL, Data Center Standards, Information Systems Security, Project Management, Network and Infrastructure
• Experience with audit processes
• Good communication and interpersonal skills
• Excellent team player, analytical, strategic thinking, and modelling skills
• Solid leadership, teamwork building, and team spirit focused
• Fluent in both oral and written English

About AXA:
AXA is a leading global insurance company, present in 64 countries, with 103 million customers. We strive to lead the transformation of our industry, creating innovative solutions tailored to the needs of our customers.

What We Offer:
• Dynamic working environment
• Comprehensive learning and development program
• Opportunity for international working assignments
• Competitive remuneration package
• Interesting employee engagement program



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