teleperformance

Work with the team to design and build scalable end to end data pipelines from multiple sources and system.Drive the technical design and implementation of large scale data platforms, utilizing modern technologies in a cloud environment.Provide cost effective, secure and scalable solutions which are operationally efficient.Develop and implement methods to...

Teleperformance Indonesia is hiring a call center agent to assist customers and resolve banking questions with care.You will work in Yogyakarta on shift schedules, with a competitive salary above Jogja UMR, monthly incentives, and project allowances. Strong problem-solving, multitasking, fast learning, independence, and willingness to relocate are required....

Teleperformance Indonesia is looking for an ideal candidate with excellent English skills, and analytical and problem-solving abilities to join their customer service team. Responsibilities include communicating with customers via email and phone, providing knowledgeable answers about products, and performing data entry. Qualifications include a Bachelor's...

Teleperformance Indonesia in Jogjakarta is seeking an Assistant Operation Manager who will supervise, train, and mentor a team of customer service agents to hit KPIs and career goals.You will monitor daily call traffic, optimize shift coverage including night shifts, analyze performance data, and prepare reports for senior leadership. You will handle...

Teleperformance in Jogja is seeking a Data Engineer to design and build scalable end-to-end data pipelines from multiple sources and systems. You will drive the technical design and implementation of large-scale data platforms in a cloud environment, delivering secure, cost-effective solutions.You will develop methods to improve data reliability and quality,...

Teleperformance in Yogyakarta is seeking a Customer Service representative fluent in Bahasa Melayu to join our growing team. You will help customers with inquiries, resolve issues, and provide accurate product information.The role requires strong communication in English and Malay, a Diploma (D3), 2-3 years in hospitality or customer service, and willingness...

Teleperformance in Yogyakarta is seeking a customer service professional to handle inquiries via email, chat, and other channels in English. You will assist with product questions, order status, payments, shipping, returns, and refunds, while maintaining accurate CRM records.Applicants should have prior customer service experience, strong communication, and...

Teleperformance is a global leader in customer experience and business performance, delivering omnichannel solutions and support across diverse industries. The company emphasizes a scalable, secure approach to workforce management and mobility, ensuring best-practice HR processes on a regional and international scale.The role focuses on recruitment,...

Teleperformance Bali is seeking Dutch-speaking Customer Service Representatives to join our Bali team. You will handle inquiries via phone, chat, or email from Dutch-speaking customers and provide exceptional support to ensure satisfaction.Strong communication and problem-solving skills are essential, with a diploma or bachelor's degree. Willingness to...

Teleperformance Indonesia, Bali site, is seeking an experienced Trainer with an airline industry background to join our Bali team. You will deliver training for airline customer service teams, onboard new hires, and develop engaging materials.Ideal candidates have training/trainer experience, familiarity with GDS systems, and English at C1 level. Indonesian...

Recruitment and Onboarding: Manage hiring strategies, coordinate interviews, and oversee the onboarding of new staff. Employee Relations: Mediate conflicts, address grievances, and support a healthy workplace culture. Compensation and Benefits: Oversee payroll administration, health plans, and total compensation packages. Compliance and Policy: Ensure all...

Teleperformance Indonesia - Yogyakarta Site (Sleman City Hall) is hiring a Customer Service Trainer to onboard and upskill agents for a premier global transportation platform. The role emphasizes adult learning, facilitation, and operational excellence.The candidate should have 1–2 years in a BPO trainer role, strong English and conversational Bahasa...

Teleperformance Indonesia in Yogyakarta is seeking a Content Moderator for Social Media who is fluent in English at a minimum B2 level and enjoys detailed review of digital content. You will work onsite at TPID Sleman City Hall and help keep online spaces safe and compliant.In return you’ll receive a competitive salary, monthly performance incentives,...

Teleperformance in Yogyakarta, Indonesia, is seeking a quality assurance and testing professional to design, develop, and execute both manual and automated test cases on-site at the Yogyakarta office.The role involves identifying defects in collaboration with developers, building automated scripts with Selenium, Cypress, and Playwright, and executing a broad...

Teleperformance Indonesia seeks dedicated English Voice Agents with Hearing Aid Certification to join our customer support team. You will assist customers with hearing solutions, providing patient, professional guidance while maintaining high service standards.You will log interactions in real time, adapt to shift schedules, and work on international...

Teleperformance is seeking customer service representatives in Surakarta, Indonesia to respond to inquiries via live chat, email, and phone. You will assist customers with inquiries, concerns, and service issues, providing accurate information and solutions while maintaining a positive experience.The role requires handling multiple conversations with strong...

Teleperformance in Bali, Indonesia seeks an English-speaking International Tech Support Specialist to provide exceptional customer and technical support for clients in the tech industry. This onsite role requires troubleshooting software issues, guiding users to solutions, and delivering a positive user experience.Responsibilities include handling inquiries...

Trainer - (Online Travel Agents/Airlines Industry)TP Indonesia, Bali site is looking for an experienced and motivated Trainer with an airline industry background to join our team in Bali. This role is ideal for professionals who have previous experience delivering training within an airline, BPO, or customer service environment, particularly for...

Respond to customer inquiries via live chat, email, and phone in a timely and professional manner.Assist customers with inquiries, concerns, complaints, and service-related issues.Provide accurate information and effective solutions while maintaining a positive customer experience.Handle multiple customer conversations simultaneously with strong...

Handle customer inquiries and provide support through email, chat, and other communication channels in English Assist customers with product inquiries, damaged or defective product, order status, payments, shipping, returns, exchanges, and refunds Provide professional, accurate, and timely solutions to customer concerns Handle customer complaints with...