technical support representative

Job Descriptions : Resolve technical issues in a timely manner using available resources within the companyCreate and maintain tips and tricks solutions for online database and web siteTaking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system...

About igloo igloo is a global leader in large-scale smart access management solutions for homes and cities. We provide an end-to-end hardware and software solution giving property managers, operators, and tenants seamless, secure, and connected access experiences. With a strong presence in 5,000+ enterprise customers and 80+ distributors worldwide, we’re...

Deskripsi PerusahaanMcEasy, a transportation management solution to simplify complex logistics operations.Uraian PekerjaanMenangani dan menganalisis permasalahan perangkat hardware dan GPS yang dilaporkan melalui Customer Service Channel.Melakukan diagnosa jarak jauh (remote troubleshooting) menggunakan tools internal untuk mengidentifikasi kerusakan atau...

Responsibilities:- Assisting with product implementation, demos, and training sessions on cloud-based platforms (e.g., Zoho).- Providing support through email and chat for technical inquiries and issue resolution.- Diagnosing and resolving basic application/platform issues with guidance from senior team members.- Analyzing user needs and assisting in...

DESKRIPSI PEKERJAANFull WFO - Kapuk, Jakarta UtaraMemastikan seluruh issue teknis ditangani sesuai SLA dan standar layanan.Menangani eskalasi teknis, incident management, dan problem resolution.Melakukan monitoring sistem, analisis log, serta root cause analysis untuk issue berulang.Menyusun dan mengembangkan SOP, workflow support, serta knowledge...

TP Indonesia looking for Technical Support position (can join IMMEDIATELY) RDTX Square, South Jakarta (Onsite Working Arrangement) Act as the technical subject matter expert for external-facing teams. Handling customer's problems and issues regarding ads manager, related to the JSON, Rest API, SQL, Problem solving Serve as the first point of contact for...

Resolving IT support requests from employeesGathering and analyzing data to diagnose problems with computer systemsChanging configurations, settings and permissions to fix computer issuesInstalling new software and hardware drivers and updating existing ones as neededGenerate and updating employees on the status of their service requestsLogging all service...

About The Role We are SmartCyber, member of Cybertrend, one of the leader data science consultants in Indonesia. At CYBERTREND, we believe that every company can unlock its full execution capacity – and for that we need you as a TECHNICAL SUPPORT. We are looking for a seasoned, hardworking, smart and overachieving Data Analytics, Data Science & Management...

Job opportunity for Technical Support at Arobs Solutions Indonesia (Track GPS) in KOTA ADM. JAKARTA BARAT, DKI JAKARTA, Indonesia.ResponsibilitiesProvide training to clients on GPS devices and applications.Configure and test devices prior to installation.Handle technical complaints and perform troubleshooting remotely or on-site.Coordinate with the field...

About PayJoy   PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and...

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Heritage Guitars, Teisco, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC,...

Job Descriptions: Providing support to Sales Team by coordinating and assisting in follow-up request and quotations Preparing and submitting quotations for customers and overseas Preparing and submitting e-bids via system Organizes and maintains sales literature Procure rate from overseas, airlines, carriers, co-loader, trucking, customs Maintaining...

The primary focus of the role is to preparation and submission of quotations and proposals; Maintain and develop existing/new customer relations with specific focus on Clearing and Forwarding. The Role: - Report directly to a Commercial Manager The Responsibilities: -Actively participate as a member of AW Indonesia and regional SEA teams, working...

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings,...

Job Overview We are looking for a responsible, customer-service-oriented CSR to join our E-commerce Sales and Support Team. As a CSR, you will be responsible for handling customer support enquiries and working in a fast-paced environment with an international team. Responsibilities Providing sales support to online customers through our CRM platform,...

Memastikan seluruh issue teknis ditangani sesuai SLA dan standar layanan.Menangani eskalasi teknis, incident management, dan problem resolution.Melakukan monitoring sistem, analisis log, serta root cause analysis untuk issue berulang.Menyusun dan mengembangkan SOP, workflow support, serta knowledge base.DESKRIPSI PEKERJAANFull WFO - Kapuk, Jakarta...

Deskripsi Pekerjaan: Membuat dan membaca gambar teknik menggunakan AutoCAD (2D/3D) Melakukan inspeksi dan pengecekan komponen hydraulic system dan seal Melakukan inspeksi langsung ke lapangan/site sesuai kebutuhan proyek Mendukung tim teknis dalam dokumentasi dan revisi gambar teknik Berkoordinasi dengan tim produksi/engineering terkait spesifikasi teknis...

PT SJI Nusantara Posisi: Technical Support – Drafter Deskripsi Pekerjaan: Membuat dan membaca gambar teknik menggunakan AutoCAD (2D/3D) Melakukan inspeksi dan pengecekan komponen hydraulic system dan seal Melakukan inspeksi langsung ke lapangan/site sesuai kebutuhan proyek Mendukung tim teknis dalam dokumentasi dan revisi gambar teknik Berkoordinasi dengan...

Job SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for Tech/Application Support Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

Documents required when submitting a CV: 1. Curriculum Vitae (CV) (*mandatory) 2. Diploma (*mandatory) 3. Academic Transcript (*mandatory) 4. Interview Result (*optional) 5. Psychotest Result (*optional) 6. Medical Check-Up (MCU) Result (*optional) Tim Dev CORE 1. Menganalisa kebutuhan integrasi Core System 2. Melakukan monitoring dan Dokumentasi terhadap...