technical support representative

**Career Area**: Product Support **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...

The ideal candidate will have a solid understanding of the full sales process and as a result be able to prospect clients and close deals. They should be well organized and be able to manage the daily operations of assigned accounts. In order to continue to generate revenue, this candidate should be able to uncover new client needs and find a way to add...

Company Overview: Started in 1996 but was officially established in 1999 as the company we know today, PT Internet Madju Abad Milenindo, better known by our brand "GlobalXtreme". Is a company focusing on fiber-optic-based fixed Internet services and solutions. Job Description: Menangani dan troubleshooting permasalahan local network, internet, dan...

Job Descriptions : Resolve technical issues in a timely manner using available resources within the companyCreate and maintain tips and tricks solutions for online database and web siteTaking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system...

About igloo igloo is a global leader in large-scale smart access management solutions for homes and cities. We provide an end-to-end hardware and software solution giving property managers, operators, and tenants seamless, secure, and connected access experiences. With a strong presence in 5,000+ enterprise customers and 80+ distributors worldwide, we’re...

Deskripsi PerusahaanMcEasy, a transportation management solution to simplify complex logistics operations.Uraian PekerjaanMenangani dan menganalisis permasalahan perangkat hardware dan GPS yang dilaporkan melalui Customer Service Channel.Melakukan diagnosa jarak jauh (remote troubleshooting) menggunakan tools internal untuk mengidentifikasi kerusakan atau...

Responsibilities:- Assisting with product implementation, demos, and training sessions on cloud-based platforms (e.g., Zoho).- Providing support through email and chat for technical inquiries and issue resolution.- Diagnosing and resolving basic application/platform issues with guidance from senior team members.- Analyzing user needs and assisting in...

DESKRIPSI PEKERJAAN Full WFO - Kapuk, Jakarta Utara Memastikan seluruh issue teknis ditangani sesuai SLA dan standar layanan. Menangani eskalasi teknis, incident management, dan problem resolution. Melakukan monitoring sistem, analisis log, serta root cause analysis untuk issue berulang. Menyusun dan mengembangkan SOP, workflow...

Technical Support Engineer You'll investigate issues, troubleshoot bugs, reproduce problems, and work closely with our Product and Engineering teams to get things fixed. No phone calls, no endless meetings—just solving real problems through Zoho Desk, email, and collaboration with the team building the product. What you'll do Investigate and resolve Level...

ABOUT IGLOO Igloo is a smart access control operating system built for multifamily, single family, and unmanned rental operations. We provide an end-to-end hardware and software solution giving property managers, operators, and tenants seamless, secure, and connected access experiences. We operate globally with footprints in the US, EU and APAC. THE...

Location: Remote (U.S. or Canada) Department: Support Employment Type: Full-Time Reports To: Director, Technical Support Travel: Minimal (

Requirements: Associate degree of above, majoring in Engineering, electronic information, and other related majors. Over 5 years working experience in Life Support (Ventilator, Anesthesia, Patient Monitor) products. Intermediate English speaking and writing skills. Able to do international long-distance travel. Domicile in...

Location: Remote (U.S. or Canada) Department: Support Employment Type: Full-Time Reports To: Director, Technical Support Travel: Minimal (

Description Technical Operational SupportQualifications Menangani kendala KBM di setiap kelas (ruangan, internet, resources, dll). Melaporkan masalah/kerusakan utilitas dan sarpras ke Manajemen. Mengontrol kelancaran operasional kursus: Perbaikan perangkat komputer/audio. Monitoring utilitas operasional (khususnya perangkat IT). Mengelola...

About PayJoy   PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and...

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Heritage Guitars, Teisco, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC,...

The primary focus of the role is to preparation and submission of quotations and proposals; Maintain and develop existing/new customer relations with specific focus on Clearing and Forwarding. The Role: - Report directly to a Commercial Manager The Responsibilities: -Actively participate as a member of AW Indonesia and regional SEA teams, working...

Hi, we’re Influx! We’re a growing and profitable startup providing customer support for brands and tech companies on demand, 24/7, every day of the year. To achieve this, our operation includes agents and managers working around the globe. Our head office is in Australia, and we currently have more than 1000+ people around the world. About the role: We...

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and...

Job SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for Tech/Application Support Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...