technical support representative

Job Descriptions : Resolve technical issues in a timely manner using available resources within the companyCreate and maintain tips and tricks solutions for online database and web siteTaking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system...

About igloo igloo is a global leader in large-scale smart access management solutions for homes and cities. We provide an end-to-end hardware and software solution giving property managers, operators, and tenants seamless, secure, and connected access experiences. With a strong presence in 5,000+ enterprise customers and 80+ distributors worldwide, we’re...

Deskripsi PerusahaanMcEasy, a transportation management solution to simplify complex logistics operations.Uraian PekerjaanMenangani dan menganalisis permasalahan perangkat hardware dan GPS yang dilaporkan melalui Customer Service Channel.Melakukan diagnosa jarak jauh (remote troubleshooting) menggunakan tools internal untuk mengidentifikasi kerusakan atau...

Responsibilities:- Assisting with product implementation, demos, and training sessions on cloud-based platforms (e.g., Zoho).- Providing support through email and chat for technical inquiries and issue resolution.- Diagnosing and resolving basic application/platform issues with guidance from senior team members.- Analyzing user needs and assisting in...

TP Indonesia looking for Technical Support position (can join IMMEDIATELY) 📍RDTX Square, South Jakarta (Onsite Working Arrangement) 🎯 Key Responsibilities - Act as the technical subject matter expert for external-facing teams. - Handling customer's problems and issues regarding ads manager, related to the JSON, Rest API, SQL, Problem solving - Serve...

About The Role We are SmartCyber, member of Cybertrend, one of the leader data science consultants in Indonesia. At CYBERTREND, we believe that every company can unlock its full execution capacity – and for that we need you as a TECHNICAL SUPPORT. We are looking for a seasoned, hardworking, smart and overachieving Data Analytics, Data Science & Management...

Job opportunity for Technical Support at Arobs Solutions Indonesia (Track GPS) in KOTA ADM. JAKARTA BARAT, DKI JAKARTA, Indonesia.ResponsibilitiesProvide training to clients on GPS devices and applications.Configure and test devices prior to installation.Handle technical complaints and perform troubleshooting remotely or on-site.Coordinate with the field...

Technical Support Perusahaan : Pt Otto Menara Globalindo Jenis Pekerjaan : Full-Time Indonesia Deskripsi Perusahaan McEasy, a transportation management solution to simplify complex logistics operations. Uraian Pekerjaan Menangani dan menganalisis permasalahan perangkat hardware dan GPS yang dilaporkan melalui Customer Service Channel. Melakukan diagnosa...

Maksimal Umur 35 tahun - Pendidikan mínimal SMK - Pengalaman mínimal 1 tahun - Dapat melakukan instalasi dan configurasi komputer desktop MS Windows, MS Office, dan antivirus. - Menguasai IP Network - Paham konfigurasi Mikrotik (Setting IP LAN/WAN, DNS, DHCP, NAT, Firewall, Queue, dll) - Bisa melakukan instalasi cable FO dan UTP di gedung...

Memastikan seluruh issue teknis ditangani sesuai SLA dan standar layanan.Menangani eskalasi teknis, incident management, dan problem resolution.Melakukan monitoring sistem, analisis log, serta root cause analysis untuk issue berulang.Menyusun dan mengembangkan SOP, workflow support, serta knowledge base.DESKRIPSI PEKERJAANFull WFO - Kapuk, Jakarta...

Membuat perencanaan dalam pencapaian target sales, sales growth, dan distribusi produk melalui program marketing yang tepat.Memberikan report kepada management mengenai kebutuhan customer, dan potential customer dan product.Mengembangkan peluang bisnis yang ada dalam rangka meningkatkan penjualan.Mempunyai kemampuan berkomunikasi dan bernegosiasi dengan baik...

Resolve technical issues in a timely manner using available resources within the companyCreate and maintain tips and tricks solutions for online database and web siteTaking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system issuesTalk clients...

Bertanggung jawab untuk memberikan dukunganteknis IT kepada user terkait software dan hardware, memastikan perangkat danaplikasi berfungsi optimal, mengelola lisensi dan aset IT, melakukan setup danclearance IT karyawan, serta mengadministrasikan biaya operasional IT secara akuratdan terdokumentasi.Support request User ITsoftware dan HardwareSetup Karyawan...

Job Responsibilities Full WFO - Kapuk, Jakarta Utara Memastikan seluruh issue teknis ditangani sesuai SLA dan standar layanan. Menangani eskalasi teknis, incident management, dan problem resolution. Melakukan monitoring sistem, analisis log, serta root cause analysis untuk issue berulang. Menyusun dan mengembangkan SOP, workflow support, serta knowledge...

About PayJoy   PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and...

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Heritage Guitars, Teisco, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC,...

You. You bring positivity, a kind word, and a friendly manner to your work as a Billing Service Representative. You have the willingness to learn. You are able to multi-task. You take pride in patient satisfaction. You're great at what you do, but you want to be a part of something even greater. Because while you believe in the strength of the individual,...

The primary focus of the role is to preparation and submission of quotations and proposals; Maintain and develop existing/new customer relations with specific focus on Clearing and Forwarding. The Role: - Report directly to a Commercial Manager The Responsibilities: -Actively participate as a member of AW Indonesia and regional SEA teams, working...

Customer Support Representative at VistamusicAbout the role: Vistamusic is seeking a dedicated Customer Support Representative to join our dynamic team in DKI Jakarta. This full-time position is ideal for individuals who are passionate about music and have a knack for providing exceptional customer service.In this role, you will be the first point of contact...

Job SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for Tech/Application Support Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...