technical support engineer

**Responsibilities**: - Build and install PCs, telephone systems, wireless networks, and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards - Provides advice and guidance to colleagues regarding incidents - Maintain installed PCs, networks, telephone systems and...

Payroll under : PT amIT Global Solutions Sdn Bhd Duration : 12 months direct contract Location : Jakarta **Key Responsibilities**: - Knowledge/exposure on ticketing tools (e.g. Service Now) - Basic Knowledge on ticket priorities and targets like SLA/OLA - Knowledge in Business serverce / Assignment groups and Ticket Routing - Basic understanding of...

Our Vision is to be the preferred talent partner in Asia to accurately identify and integrate high potential talents for our clients and accomplish our candidates' career success. Over the years, we have innovated and improved how we identify and assess talents to deliver our clients' successful talent strategies.Our client has established itself as a...

DescriptionIBMC stands as a prominent Business Management Consulting Company in Indonesia, dedicated to propelling business achievements. We offer a comprehensive range of services tailored to meet the diverse needs of both local and international businesses. This role will be managed directly under IBMC to support our client based in Bali within the...

You can also apply via: https://careers.skyshi.com/apply/technical-support-engineer Technical Support Engineer You’ll investigate issues, troubleshoot bugs, reproduce problems, and work closely with our Product and Engineering teams to get things fixed. What you’ll do Investigate and resolve Level 2 support tickets. Reproduce and document bugs with...

**Duties and responsibilities** i) Pre-sales Technical Support Communicate with customer regarding products and technologies, enhance customer satisfaction. Collect and sort customer requirements, inquiries, complaints and other technical-related feedback, and submit complete and accurate information to R&D team in a timely manner. Follow up issue...

The incumbent will be responsible for the managing and executing range of technical support & service activities on Protection & Control products amalgamated with case & process management for East Asia & Pacific customers. Work with international team of engineers across the region and factories in UK, Canada, Spain, India reporting to the Services Leader...

Key Responsibilities： - Provide technical support and consultation to customers. - Share documentation, software updates, and instructions. - Visit customer sites for hands-on support. - Collect industry trends and customer feedback to improve products and services. Qualifications： - Strong knowledge of electronics, IT, or networking, with hands-on...

**_Equal Access to High-Quality Education Moves Our World Forward_** Meet Cadmus! At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers...

**_Equal Access to High-Quality Education Moves Our World Forward_** Meet Cadmus! At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers...

**Responsibilities** - Monitor, analyze, and resolve Open Production Issues (OPI) related to data inconsistencies, failures, or errors. - Perform data patching and updates in SQL databases, Redis, and MongoDB as required. - Use Postman for API testing and troubleshooting. - Document issues and resolution processes for future reference. - Work in a...

Main ResponsibilitiesResponsible for the maintenance of various medical equipment installed in the designated area, ensuring proper functioning and troubleshooting as neededPerform installations of medical equipment when certified and requiredSupport the sales team by gathering detailed information on the installed base and monitoring customer...

**Fungsi dan Peran**: 1. Pemantauan System, Mengawasi Server, jaringan, aplikasi, e-channel system, dan layanan TI lainnya secara real time untuk mendeteksi gangguan, kegagalan atau anomali yang mungkin terjadi; 2. Melaporkan dan mendokumentasikan setiap masalah yang terjadi, termasuk waktu kejadian, dampak dan Langkah-langkah yang diambil untuk mengatasa...

Company DescriptionKata.ai is an Indonesian Conversational Artificial Intelligence company with a focus on creating technology to enhance the understanding of human conversations, improving the way humans collaborate with machines. Kata.ai’s Natural Language Processing (NLP) technology powers MultiPurpose chatbots (virtual customer service / virtual...

**MALE/FEMALE** **- MAX 35 years** **- Min S1** **- Min 1 Years Experience** **Requirements**: - **Fluent English (written and spoken)** - _**Mandatory**_ **VoIP (Level 1 Support)** - Basic knowledge of IP Telephony and Unified Communications **(VoIP, SIP Protocols, Trunk)** is a plus. - Willing to learn SIP, Extensions, trunks, and IP PBX...

Hydra X provides regulatory-compliant, enterprise-ready solutions to prepare institutional clients for the future of finance. We seek to bridge the transition to a tokenised capital markets ecosystem by offering asset-agnostic solutions which allow interoperability between traditional and digital assets. Our clients include exchanges, banks, brokerages, and...

About the Role As our Technical Support Engineer, you will share the responsibility of further developing our support team to ensure continuous support to our customers based in the Netherlands. You will support our customers as well as troubleshoot and coordinate among our software and engineering teams. Our core Support team is based in the Netherlands,...

Company DescriptionKata.ai is an Indonesian Conversational Artificial Intelligence company with a focus on creating technology to enhance the understanding of human conversations, improving the way humans collaborate with machines. Kata.ai’s Natural Language Processing (NLP) technology powers MultiPurpose chatbots (virtual customer service / virtual...

A leading Software-as-a-Service company in Jakarta is seeking a technical support specialist to coordinate with customers and solve product issues. Candidates should have a Bachelor's degree in Information Systems, Computer Science, or Accounting and possess strong analytical skills. They will enjoy a competitive salary, health insurance, and flexible...

PT Adicipta Inovasi Teknologi mencari teknisi IT Support untuk menangani issue teknis secara langsung di lokasi Kapuk, Jakarta Utara. Peran ini melibatkan pengelolaan SLA, eskalasi, serta analisis akar masalah untuk memastikan layanan tetap stabil.Posisi ini menuntut pengalaman 1–3 tahun di bidang IT Support, kemampuan troubleshooting menyeluruh, dan...