software helpdesk

Requirement Minimum Diploma (D3) or Bachelor’s degree (S1) in Computer Science, Information Systems, or related fields. 1–2 years of experience in IT Support or Helpdesk is an advantage Familiar with ticketing systems and troubleshooting hardware/software issues Preferably from Manufacturing Company Willing to be Placed at Jababeka 2, Cikarang Job...

About the job Noraa & Co. is supporting a confidential large-scale company in Indonesia that is going through a major technology transformation. The organization operates in a business-critical environment where reliable IT support, workplace technology, and fast issue resolution are essential to daily operations. We are looking for a Senior IT Support /...

About the job Noraa & Co. is supporting a confidential large-scale company in Indonesia that is going through a major technology transformation. The organization operates in a business-critical environment where reliable IT support, workplace technology, and fast issue resolution are essential to daily operations. We are looking for a Senior IT Support /...

DESKRIPSI PEKERJAAN Respond to customer inquiries, requests, and issues through various channels such as WhatsApp Chat (DAISI), email, or ticketing systems. Provide timely and professional support to ensure customer satisfaction. Resolve customer problems or complaints by gathering relevant information, analyzing the situation, and providing appropriate...

Provide technical support to employees for hardware, software, and IT-related issues.Troubleshoot and resolve technical issues in a timely manner.Install, configure, and maintain computers, operating systems, software, and peripherals.Manage user accounts, passwords, and access permissions.Log, track, and update incidents and service requests using the...

Receive, record, classify, and prioritize IT service requests and fault reports from internal users via telephone, email, instant messaging tools, and the ticket systemProvide preliminary fault diagnosis and remote support for desktop (computers, printers, software, etc.) and networkAccurately record, update, and track all tickets to ensure that issues are...

We are looking for a skilled and motivatedIT Technical Support Specialistto join our growing team. In this role, you will be the first point of contact for all IT-related issues within the organization, providing timely and effective support to ensure smooth day-to-day operations.Requirements:D3, D4 or S1 (Fresh Graduates are welcome).Understanding basic IT...

Luxehouze, a fast-growing omnichannel luxury marketplace in Indonesia and Singapore, seeks an IT Helpdesk, Infrastructure & Asset Management professional to join our Jakarta team. You will deploy and maintain devices, set up user accounts, and provide first-level IT support across hardware, software, and network issues.You will also handle General Affairs...

Minimum 1–2 years of experience as an IT Helpdesk, IT Support, or similar role.Proven experience in troubleshooting hardware, software, and network-related issues.Strong knowledge of Windows operating systems and Microsoft Office 365.Familiar with computer hardware installation, maintenance, and repair.Experience in installing, configuring, and supporting...

Job Description Manage day-to-day technical support operations for end-users to ensure optimal performance of computers, network devices, and printers Troubleshoot and resolve complex end-user application issues while maintaining and updating internal technical support documentation Coordinate end-to-end IT asset management operations, ensuring precise...

Manage day-to-day technical support operations for end-users to ensure optimal performance of computers, network devices, and printersTroubleshoot and resolve complex end-user application issues while maintaining and updating internal technical support documentationCoordinate end-to-end IT asset management operations, ensuring precise inventory tracking and...

An innovative company is looking for a motivated IT Helpdesk professional to enhance customer satisfaction through exceptional support. This role involves responding to customer inquiries, troubleshooting software issues, and providing training on the company's SaaS platform. The ideal candidate will possess strong problem-solving skills and a keen attention...

About the rolePT Datacaraka Solusindo is seeking an IT Helpdesk Application Support professional to join our growing technology team in Jakarta. This is a contract position offering a dynamic opportunity to provide technical support and troubleshooting for our applications and IT systems. In this role, you will be at the forefront of our customer service...

PT. Tiga Pilar Familia membutuhkan teknisi IT Helpdesk untuk mendukung operasional seluruh user. Posisi ini melibatkan instalasi/konfigurasi hardware dan software, serta troubleshooting perangkat seperti PC, laptop, printer, dan jaringan LAN/Wifi.Kandidat dengan SMA/SMK dan pengetahuan dasar TCP/IP/DHCP/DNS akan diprioritaskan; kemampuan komunikasi, analisis...

PT Indocyber Global Teknologi is seeking an IT Helpdesk professional to provide frontline support for hardware, software, and network issues in Jakarta. The role requires strong Windows/Office 365 knowledge and experience with AD user management, remote and on-site troubleshooting, and ticketing systems such as Jira, ServiceNow, Zendesk, or Freshservice.The...

PT Sejahtera Sama Kita is seeking an IT Helpdesk/ Desktop Support professional to receive, diagnose, and resolve internal IT requests via phone, email, and the company ticket system. You will manage user accounts, install software, and support Windows 10/11, hardware, and basic network tasks while maintaining clear documentation in the Knowledge Base for...

KASKUS, founded in 1999 as Indonesia's largest online forum, is seeking an IT Helpdesk professional in Jakarta to support hardware, software, and IT-related issues. You will troubleshoot, install, configure, and maintain computers and peripherals, manage user accounts, and document incidents for efficient IT service delivery.The role requires 1–2 years in...

Senior Software Engineer at Corporate IT&ISMerancang arsitektur untuk pengembangan aplikasi atau service dengan ruang lingkup proses bisnis dan integrasinya dengan sistem lainMerancang, membangun dan mengevaluasi model data yg memiliki skalabilitas tinggi dan performa optimalMenulis code yg bersih, efisien dan aman. melakukan pengembangan, modifikasi dan...

Implement Bosnet Distribution software into the clients (Bosnet will give you the training how to do the implementation). Assist solution designer/system analyst in testing (QA) application Responsible as support or helpdesk in assisting troubleshoot customer problem Transfer knowledge/training about business process and application to customer. Setup,...

PT Bosnet Distribution Indonesia is seeking a technically skilled professional to implement Bosnet Distribution software at client sites, with training provided. You will assist QA testing with the solution designer, act as a support helpdesk, and transfer knowledge on business processes and applications to customers.Responsibilities include setting up,...