service quality manager

Ownership lintas 7 cabang — Anda memegang peran utama dalam kualitas Service Excellence & Patient Experience ReHEAL. Real impact — bukan hanya audit; Anda akan melakukan coaching, mendorong corrective action dan memastikan improvement benar-benar terjadi. Career opportunity — scope managerial yang luas dengan exposure langsung ke Operational, Branch...

This role focuses on ensuring service quality and customer satisfaction through monitoring service standards, managing customer feedback, and driving continuous improvement initiatives. You will be responsible for ensuring data accuracy, consistency, and integrity across reporting systems, analyze sales performance data to identify trends and opportunities,...

Company Type: Construction Company specializing in MEP and ICT Infrastructure for Data Center Buildings As the Quality Assurance, you will be responsible for ensuring that all aspects of the construction process meet the highest quality standards and comply with regulatory requirements. ob Descriptions: Assist in designing, developing and implementing...

Company Description PT. Neotek Inovasi Global is a global provider of petroleum services, training, consulting, equipment inspection, and supplies, serving clients across oil and gas, construction, medical, and other sectors. With nearly a decade of experience, the company delivers reliable and efficient solutions tailored to diverse operational needs....

THE OPPORTUNITY PT Alcotraindo Batam is a cigarette manufacturer producing everything from raw material intake through to finished goods, with product reaching more than ten countries worldwide. The site is investing in its Quality function and is looking for a hands-on Quality Manager to take ownership of product quality across a 20+ person team,...

Minimum education is D3/S1 majoring in Industrial/Chemical Engineering Strong analytical & problem-solving skills Experienced in Automotive Manufacturing Mastering MS Office (Word, Excel & Power Point) Has 4 years of managerial experience (Plastic Injection Manufacturing) Understanding IATF 16949 and ISO 9001:2015, ISO 14001:2015 Strong project management...

This role involves establishing and leading comprehensive quality management systems, policies, procedures, and standards across manufacturing operations. You will oversee quality assurance and quality control activities, manage customer quality requirements and complaints, drive continuous improvement initiatives, lead and develop a quality team, ensure...

Quality Manager bertanggung jawab memastikan setiap produk Paletas Wey yang meninggalkan pabrik aman, konsisten, dan sesuai dengan standar mutu internal serta persyaratan regulasi (CPPOB/GMP, HACCP, BPOM, halal/BPJPH, dan standar negara tujuan ekspor). Jabatan ini memegang wewenang tunggal atas keputusan karantina (hold) dan rilis batch (batch release), dan...

Melakukan validasi atas bukti-bukti layanan yang telah dilakukan oleh tim sales, delivery, collector, dsbMelakukan pengecekan kualitas layanan tim secara acak kepada setiap toko untuk memastikan layanan diberikan sesuai dengan prosedur perusahaanMenyusun laporan kepuasan pelanggan di area masing-masing dan melaporkan kepada service QA Manager untuk dapat...

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not...

QC Manager responsible for daily activities, goal setting, and creation and implementation of QC department programs, aimed at improving the quality of products produced. Key responsibilities Oversee daily QC activities Set departmental goals and objectives Create and implement QC department programs Lead and manage QC team Conduct internal and external...

Develop and implement quality management systems to ensure all biscuit products meet quality and food safety standards.Oversee all Quality Control (QC) and Quality Assurance (QA) processes from raw materials, production, to finished goods.Establish, monitor, and evaluate quality standards for raw materials, packaging materials, and finished products.Ensure...

To manage and resolve customer complaints related to product quality by coordinating with internal departments, analyzing issues, ensuring timely and effective corrective actions, and maintaining strong communication with customers. The role requires a strong background in quality assurance within the liquid food industry and knowledge of food safety...

Quality Assurance (Quality Analyst - Customer Service) Quality Assurance role involves monitoring and evaluating customer service performance to ensure service standards are consistently maintained. You will review service quality, identify areas for improvement, provide feedback and coaching to customer service staff, and analyse quality data to support...

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in...

Memimpin penerapan Quality Management System (QMS) di seluruh Linc Group dengan fokus utama pada audit dan evaluasi efektivitas operasional untuk memastikan proses berjalan sesuai SOP, standar ISO, regulasi, persyaratan pelanggan, dan kebijakan perusahaanMelakukan analisis tren temuan dan recurring issues sebagai dasar peningkatan proses. Memastikan...

HAP Indonesia seeks an experienced Medical Services Manager to oversee the Medical Services Division in Surabaya. You will plan, evaluate, and oversee service delivery, implement strategic plans, and ensure data-driven performance across departments including OPD, MCU, emergency and critical care.The role requires at least five years in a Medical Services...

Monitor and evaluate service quality standards across branch operations, including customer interactions, transaction processing, and staff conductConduct regular audits and inspections of branch facilities, processes, and customer service delivery to ensure compliance with established guidelinesAnalyse customer feedback, complaints, and satisfaction data to...

Penempatan: Solo, Jawa TengahDepartemen: Customer Service - Quality Assurance Kami mencari Customer Service Quality Assurance Specialist yang bertanggung jawab dalam memantau dan mengevaluasi kinerja serta kualitas kerja tim Customer Service. Posisi ini juga berperan dalam analisis KPI, coaching, pelaporan, dan memastikan standar kualitas diterapkan secara...

KesempatanPT. JAT Powerindo mencari seorang Service Manager berpengalaman untuk bergabung dengan tim kami di Palembang, Sumatera Selatan. Sebagai Service Manager, Anda akan memimpin dan mengelola operasi layanan purna jual kami dengan fokus pada kepuasan pelanggan dan efisiensi operasional. Posisi ini memainkan peran strategis dalam memastikan bahwa semua...