service quality

This role focuses on ensuring service quality and customer satisfaction through monitoring service standards, managing customer feedback, and driving continuous improvement initiatives. You will be responsible for ensuring data accuracy, consistency, and integrity across reporting systems, analyze sales performance data to identify trends and opportunities,...

Company Type: Construction Company specializing in MEP and ICT Infrastructure for Data Center Buildings As the Quality Assurance, you will be responsible for ensuring that all aspects of the construction process meet the highest quality standards and comply with regulatory requirements. ob Descriptions: Assist in designing, developing and implementing...

Melakukan validasi atas bukti-bukti layanan yang telah dilakukan oleh tim sales, delivery, collector, dsbMelakukan pengecekan kualitas layanan tim secara acak kepada setiap toko untuk memastikan layanan diberikan sesuai dengan prosedur perusahaanMenyusun laporan kepuasan pelanggan di area masing-masing dan melaporkan kepada service QA Manager untuk dapat...

Ownership lintas 7 cabang — Anda memegang peran utama dalam kualitas Service Excellence & Patient Experience ReHEAL. Real impact — bukan hanya audit; Anda akan melakukan coaching, mendorong corrective action dan memastikan improvement benar-benar terjadi. Career opportunity — scope managerial yang luas dengan exposure langsung ke Operational, Branch...

HAP Indonesia seeks an experienced Medical Services Manager to oversee the Medical Services Division in Surabaya. You will plan, evaluate, and oversee service delivery, implement strategic plans, and ensure data-driven performance across departments including OPD, MCU, emergency and critical care.The role requires at least five years in a Medical Services...

Monitor and evaluate service quality standards across branch operations, including customer interactions, transaction processing, and staff conductConduct regular audits and inspections of branch facilities, processes, and customer service delivery to ensure compliance with established guidelinesAnalyse customer feedback, complaints, and satisfaction data to...

Penempatan: Solo, Jawa TengahDepartemen: Customer Service - Quality Assurance Kami mencari Customer Service Quality Assurance Specialist yang bertanggung jawab dalam memantau dan mengevaluasi kinerja serta kualitas kerja tim Customer Service. Posisi ini juga berperan dalam analisis KPI, coaching, pelaporan, dan memastikan standar kualitas diterapkan secara...

PT Coway International Indonesia is seeking a data and service quality analyst to ensure excellence in customer satisfaction by monitoring service standards, managing feedback, and driving continuous improvements. You will also safeguard data accuracy and consistency across reporting systems.The role involves analyzing sales performance to identify trends...

PT Bank Nationalnobu Tbk seeks a Service Quality Monitor to ensure high standards across branch operations, customer interactions, and transaction processing. The role includes auditing facilities, processes, and staff conduct to verify adherence to guidelines and regulatory requirements.You will analyse customer feedback, produce detailed reports for branch...

Melakukan validasi atas bukti-bukti layanan yang telah dilakukan oleh tim sales, delivery, collector, dan sebagainya.Menyusun laporan kepuasan pelanggan di area masing-masing dan melaporkannya kepada Service QA Manager agar dapat ditindaklanjuti lebih lanjut.Menindaklanjuti feedback pelanggan yang disampaikan melalui customer service cabang.PT. Sinar Jernih...

MR.D.I.Y. Indonesia is seeking a dedicated Mystery Shopper to assess and improve service standards across our stores in Indonesia. You will conduct visits, report observations, and help foster a customer-centric culture through training and surveys.The role requires at least a bachelor’s degree, 2 years in customer service/retail, strong communication,...

PT. Graha Layar Prima di Cirebon mencari Cinema Supervisor untuk mengawasi operasional bioskop, memastikan kepuasan pelanggan, dan membimbing tim kerja.Posisi ini menuntut min pendidikan D3/S1, pengalaman 2 tahun, serta kemampuan komunikasi, kepemimpinan, dan pemecahan masalah. Anda akan bekerja shift dengan tunjangan kesehatan, bonus, dan peluang...

PT SASA LIFE Indonesia membuka peluang bagi kandidat berpengalaman dasar Japanese Cuisine, memahami penanganan ikan dan sushi/sashimi, serta nyaman melayani tamu secara langsung di restoran Sashimiya18 - Gading Serpong.Posisi ini menekankan pengetahuan dasar persiapan bahan, kebersihan area kerja, dan kepatuhan terhadap food safety. Kandidat diharapkan bisa...

Elitez Pte Ltd in Tangerang, Indonesia, is seeking a Quality Assurance (Quality Analyst) to monitor and improve customer service quality. The role focuses on reviewing performance, providing coaching, and analyzing data to drive service improvements.Ideal candidates have experience in QA roles within call centres or BPOs, with strong communication skills in...

Job Operations Bekasi Full-timeHead of Travel Operations & Service QualityMemimpin seluruh rantai operasional tur, negosiasi vendor, dan penanganan tertinggi krisis lapangan.Role metadataTeam: OperationsLocation: BekasiJob Type: Full-timeWork Mode: On-siteLevel: HeadCompensation Dibahas saat offeringTentang role iniKenali tim dan tanggung jawab utama role...

Urbanica adalah grup hospitality & entertainment yang mengelola berbagai outlet dengan karakter layanan premium, kompleksitas operasional tinggi, dan dinamika bisnis yang bergerak cepat.Kami percaya bahwa Operational Excellence bukan sekadar kepatuhan terhadap SOP, melainkan kemampuan membangun sistem operasional yang consistent, measurable, efficient,...

Avenir Tour & Travel Bekasi mencari Head of Travel Operations & Service Quality untuk memimpin seluruh operasional perjalanan, negosiasi vendor, dan penanganan krisis lapangan.Posisi ini bekerja secara on-site di Bekasi dengan level Kepala Operasional. Anda akan berkoordinasi dengan maskapai, wholesaler, dan mitra internasional untuk menjaga kualitas layanan...

Pepito Group in Bali is seeking a capable F&B Outlet Supervisor to oversee daily outlet operations, ensure consistent service, monitor SOPs, and coordinate with kitchen and other departments.The role emphasizes staff coaching, achieving sales targets, maintaining food safety and hygiene, managing inventory, and preparing daily reports awaiting the Outlet...

CV. Wisra Usadha Parama (ReHEAL - Healing Massage and Therapy) mencari Service Quality Manager untuk mengawasi quality service di 7 cabang ReHEAL. Peran ini melibatkan coaching frontline team, audit kualitas layanan, dan pengembangan standar SOP untuk memastikan peningkatan yang berkelanjutan.Posisi ini menuntut pengalaman 3–6 tahun di Service Quality atau...

This is a Quality Services Leadership role responsible for managing QC/Quality Services teams and ensuring finished goods meet quality standards before shipment to customers. Key responsibilities Manage Quality Services/QC/Selector team: schedule work, arrange shifts, conduct morning briefings Train new employees on sorting procedures, measurement tools, and...