remote technical support representative

Company DescriptionKata.ai is an Indonesian Conversational Artificial Intelligence company with a focus on creating technology to enhance the understanding of human conversations, improving the way humans collaborate with machines. Kata.ai’s Natural Language Processing (NLP) technology powers MultiPurpose chatbots (virtual customer service / virtual...

DescriptionIBMC is proudly assisting a fast-growing, international logistics and e-commerce supply chain platform. Our client specializes in managing critical global dispatches, cross-border shipping, and real-time order fulfillments for high-profile business clients across the United Kingdom and the United States. We pride ourselves on operational...

Servr.AI - GuestX in Bali, Indonesia, seeks a Technical Support Engineer to maintain the stability of its guest experience platform. You will diagnose incidents, guide hotel staff through configuration steps, and document issues for knowledge base articles.You will work with PMS and RPA components, monitor system performance, perform RCA with logs and...

Influx, a fast-growing startup providing 24/7 customer support, seeks a Technical Support Agent in Indonesia to join our global team.You will investigate complex technical issues, collaborate with Engineering, QA, Infrastructure, and Product, and translate findings into clear, actionable solutions for clients.Requirements include 3+ years in technical...

Company Description Pan Abrasives has been a key partner to the surface preparation and finishing industry since 1973, offering a comprehensive supply program to meet both local and regional requirements. With ready stock in Singapore and Malaysia, the company supports customers as a reliable “One Stop Local Supply Source” for abrasives and related...

Job opportunity for Technical Support at Arobs Solutions Indonesia (Track GPS) in KOTA ADM. JAKARTA BARAT, DKI JAKARTA, Indonesia.ResponsibilitiesProvide training to clients on GPS devices and applications.Configure and test devices prior to installation.Handle technical complaints and perform troubleshooting remotely or on-site.Coordinate with the field...

DESKRIPSI PEKERJAANFull WFO - Kapuk, Jakarta UtaraMemastikan seluruh issue teknis ditangani sesuai SLA dan standar layanan.Menangani eskalasi teknis, incident management, dan problem resolution.Melakukan monitoring sistem, analisis log, serta root cause analysis untuk issue berulang.Menyusun dan mengembangkan SOP, workflow support, serta knowledge...

Deskripsi PerusahaanMcEasy, a transportation management solution to simplify complex logistics operations.Uraian PekerjaanMenangani dan menganalisis permasalahan perangkat hardware dan GPS yang dilaporkan melalui Customer Service Channel.Melakukan diagnosa jarak jauh (remote troubleshooting) menggunakan tools internal untuk mengidentifikasi kerusakan atau...

IBMC stands as a prominent Business Management Consulting Company in Indonesia, dedicated to propelling business achievements. We offer a comprehensive range of services tailored to meet the diverse needs of both local and international businesses. This role will be managed directly under IBMC to support our client based in Bali within the SaaS and IT...

About the Job Toplent helps companies scale faster by connecting them with exceptional remote professionals from SEA, LATAM, and South Africa. We are currently collaborating with a client who is looking for a detail-oriented and customer-focused Technical Support Specialist to join their team on a full-time remote basis. Responsibilities: 💻 Provide...

DescriptionIBMC stands as a prominent Business Management Consulting Company in Indonesia, dedicated to propelling business achievements. We offer a comprehensive range of services tailored to meet the diverse needs of both local and international businesses. This role will be managed directly under IBMC to support our client based in Bali within the...

Memastikan seluruh issue teknis ditangani sesuai SLA dan standar layanan.Menangani eskalasi teknis, incident management, dan problem resolution.Melakukan monitoring sistem, analisis log, serta root cause analysis untuk issue berulang.Menyusun dan mengembangkan SOP, workflow support, serta knowledge base.DESKRIPSI PEKERJAANFull WFO - Kapuk, Jakarta...

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings,...

About PayJoy   PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and...

About AkzoNobel Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to...

IBMC stands as a prominent Business Management Consulting Company in Indonesia, dedicated to propelling business achievements. We offer a comprehensive range of services tailored to meet the diverse needs of both local and international businesses. This role will be managed directly under IBMC to support our client based in Bali within the SaaS and IT...

IBMC stands as a prominent Business Management Consulting Company in Indonesia, dedicated to propelling business achievements. We offer a comprehensive range of services tailored to meet the diverse needs of both local and international businesses. This role will be managed directly under IBMC to support our client based in Bali within the SaaS and IT...

IBMC stands as a prominent Business Management Consulting Company in Indonesia, dedicated to propelling business achievements. We offer a comprehensive range of services tailored to meet the diverse needs of both local and international businesses. This role will be managed directly under IBMC to support our client based in Bali within the SaaS and IT...

IBMC stands as a prominent Business Management Consulting Company in Indonesia, dedicated to propelling business achievements. We offer a comprehensive range of services tailored to meet the diverse needs of both local and international businesses. This role will be managed directly under IBMC to support our client based in Bali within the SaaS and IT...

IBMC stands as a prominent Business Management Consulting Company in Indonesia, dedicated to propelling business achievements. We offer a comprehensive range of services tailored to meet the diverse needs of both local and international businesses. This role will be managed directly under IBMC to support our client based in Bali within the SaaS and IT...