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DESKRIPSI PEKERJAAN Job Responsibilities Menangani dan menyelesaikan kendala teknis pada aplikasi/sistem yang digunakan merchant. Melakukan troubleshooting dan analisis masalah untuk menemukan solusi yang tepat. Memberikan support serta menjelaskan solusi teknis kepada merchant dengan bahasa yang mudah dipahami. Melakukan monitoring, follow-up, dan eskalasi...

Customer Support Specialist (Technical Support)About the RoleWe’re looking for a sharp, solutions-driven Customer Support Specialist who thrives on solving complex problems and delivering exceptional user experiences. This role goes beyond basic support—you’ll act as the bridge between users and our engineering team.What You’ll DoResolve complex user...

Binajasa Sumber Sarana (BSS) membuka lowongan IT Support untuk bekerja di Bandung, West Java, Indonesia. Posisi ini menuntut kemampuan menangani kendala teknis pada aplikasi dan sistem yang dipakai merchant, dengan fokus pada troubleshooting, analisis masalah, dan solusi yang mudah dipahami merchant.Kandidat memiliki minimal D3/S1 terkait, pengalaman 1...

Hexagon Mining seeks a Remote Technical Support Specialist to provide expert remote assistance for installation, configuration, and ongoing maintenance of our clients’ systems. You will support clients and on-site technicians, resolving technical queries from a remote work environment.Responsibilities include troubleshooting, documenting solutions, and...

Hi, we’re Influx! We’re a growing and profitable startup providing customer support for brands and tech companies on demand, 24/7, every day of the year. To achieve this, our operation includes agents and managers working around the globe. Our head office is in Australia, and we currently have more than 1000+ people around the world. About the role: We...

A technology support company is seeking a Remote Technical Support Specialist to assist customers with troubleshooting technical issues. This entry-level role is ideal for fresh graduates in a dynamic, remote environment offering flexible shifts. Comprehensive training, competitive salary, and growth opportunities are included. Strong problem-solving and...

Sasana Digital membuka peluang bagi talenta yang dinamis, proaktif, dan memiliki ketertarikan pada bidang teknologi serta pemasaran digital. Kami memberikan kesempatan bagi individu yang ingin mengembangkan pengalaman dan kemampuan mereka di lingkungan kerja yang bertumbuh, khususnya dalam bidang Digital Marketing, IT Consulting, dan pengembangan solusi...

Influx, a growing startup delivering on-demand customer support globally, seeks a Technical Support Agent (L2) in Indonesia. You will provide advanced technical support, perform deep-dive investigations, and ensure exceptional customer satisfaction.You will bridge customers with Engineering, QA, Infrastructure, and Product teams to translate complex issues...

Job SummaryAre you a tech-savvy individual eager to launch your career in technical support? The Elite Job is looking for a motivated and enthusiastic Remote Technical Support Specialist to assist customers with troubleshooting and resolving technical issues. This role is designed for fresh graduates who are passionate about technology, customer service, and...

Eterna, LLC is seeking a Customer Support Specialist (Technical Support) in Indonesia. You will act as a bridge between users and the engineering team, solving complex issues and documenting steps for fixes.You’ll translate technical concepts into clear language and contribute to self-service improvements. Candidates should have strong problem-solving and...

This role supports product owners and senior technology leadership in technical IT development and client-facing initiatives. The Technical Associate will participate in development discussions, contribute to code under guidance, and support meetings by clearly communicating information, raising questions, and tracking follow-ups.This is an entry-level role...

Identify future customer needs and develop services and procedures to ensure customer satisfaction.Improve solid-liquid separation with BASF product in thickening operation to achieve desired solid percentage, settling rate, and clarity target in 6 thickeners circuit at Freeport Concentrating Division.Improve filtering process performance in Dewatering Plant...

Who We AreProvenir is the unified Decision Intelligence Platform that gives enterprises full control over end- to-end customer decisioning — to manage risk, drive growth, and transform business outcomes. By consolidating data, AI models, intelligence, agents and governance into a single decisioning environment, Provenir empowers business teams to configure...

Haitian Huayuan Machinery Co.,Ltd is seeking a seasoned Sales & Marketing professional to drive growth in Indonesia. You will translate complex technical details into customer-ready solutions, identify new opportunities, and manage the full sales cycle from lead generation to post-sale support.The role requires a strong track record in fast-changing tech...

Acquire in-depth technical knowledge of the company’s products or services and stay informed about industry trends, competitors’ products, and technological advancements.Understand and identify customers’ technical needs, master product technical details, and conduct effective demonstrations; develop solutions based on customer requirements.Identify...

Founded to transform retail finance, Ajaib Group is an Indonesian fintech unicorn breaking barriers to financial access. Having recently secured a $270M Series C—the single largest funding round in Southeast Asia over the past four years,we are backed by premier global investors including Y Combinator, Ribbit Capital, SoftBank, and SBI Holdings. To build...

BESTOW GROUP in Bandung is seeking an IT Support & Programmer to develop, maintain, and enhance company applications while delivering technical support across the organization. Key duties include system analysis, documentation, hardware/software/network troubleshooting, installing and maintaining computers and printers, backing up data, and coordinating with...

DESKRIPSI PEKERJAAN Respond to customer inquiries, requests, and issues through various channels such as WhatsApp Chat (DAISI), email, or ticketing systems. Provide timely and professional support to ensure customer satisfaction. Resolve customer problems or complaints by gathering relevant information, analyzing the situation, and providing appropriate...

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Job Summary:Walmart is seeking a proactive, customer-focused Chat Support Executive to join our remote customer support team. In this role, you will be the first point of contact for customers through live chat, assisting with inquiries, troubleshooting issues, and ensuring a seamless customer experience. This is an excellent opportunity for individuals...