learning development lead customer service

Golden Agri Resources seeks a Learning Specialist to ensure delivery and evaluation of training programs across the organization. The role involves analyzing needs, developing and reviewing curricula, and coordinating internal and external trainer delivery to meet talent development goals.You will lead induction programs, document training records, and work...

Cimory Group mencari tenaga magang Learning & Development di Jakarta Utara untuk mendukung program pelatihan dari analisis kebutuhan hingga evaluasi. Anda akan membantu menyusun program pembelajaran, kurikulum, dan materi pelatihan sesuai kebutuhan bisnis.Posisi ini melibatkan administrasi dan pemantauan partisipasi pelatihan, jam belajar, serta efektivitas,...

Memimpin dan meningkatkan kualitas pelayanan customer melalui channel online/chat. Melakukan coaching dan training kepada tim Apoteker dalam hal customer handling, komunikasi, dan service excellence. Memantau dan meningkatkan SLA, response time, kualitas pelayanan, serta pencapaian KPI tim. Melakukan evaluasi performa dan menyusun strategi improvement untuk...

SENIOR CUSTOMER SERVICE ASSOCIATE / CUSTOMER SERVICE LEAD We are looking for a Senior Customer Service Executive / Lead, Customer Service to take ownership of day-to-day customer service operations and ensure customers receive a fast, professional, and effective experience. This is a hands‑on customer service role. You will be responsible for handling...

Location: Across Indonesia (Candidates must be willing to be assigned or relocated to any location within Indonesia based on business needs) Hi Candidates, We're Expanding our team, Join Us as Customer Development Manager (CDM) for Blue Band! Blue Band is expanding across Indonesia, and we're looking for passionate individuals to join our journey of growth....

Golden Agri-Resources, a leading global seed-to-shelf agribusiness, is seeking an experienced L&D professional to develop and implement corporate training programs in Jakarta. The role focuses on needs analysis, curriculum design, and delivering impactful development initiatives across the organization.You will lead training development, manage budgets, and...

Marriott International in Surabaya seeks a Learning & Development Manager to lead training strategy aligned with the brand's mission and guest experience goals.You will partner with property leadership to design, deliver, and measure programs on product knowledge, service excellence, and leadership skills, ensuring ROI through rigorous evaluation and...

Job Description: • Manage end-to-end Talent Acquisition activities, including manpower planning, job profiling, recruitment strategy, candidate sourcing, screening, assessment, interview coordination, selection, and onboarding. • Develop and execute effective talent sourcing and employer branding strategies through job portals, professional networks,...

The St. Regis Jakarta is seeking a Learning & Development Manager to drive training strategy aligned with the property's mission and values.You will work with hotel leadership to identify and address employee development needs, ensuring effective programs that support business results. Responsibilities include needs assessment, program design, delivery of...

Customer Development Managers - Food Service Customer Development Managers - Food Service Hi Candidates, we're expanding our team in multiple cities, join us as Customer Development Managers (CDM) for Blue Band! Blue Band is expanding across Indonesia, and We're seeking food service professionals with a genuine passion for food, a curious culinary mindset,...

Our client is seeking a committed and professional Customer Service Officer to join their team in Balikpapan . You will be responsible for delivering high-quality customer support, addressing inquiries, and ensuring customer satisfaction across all touchpoints. This role requires a strong understanding of customer needs and the ability to communicate...

ZAP Group is seeking a Training Executive - Learning & Development to drive impactful learning programs for our people.You will plan and coordinate training across the group, develop materials, monitor participation, and report insights to HR and business teams. This role requires strong communication, facilitation, and analytical skills, with 3–5 years in...

Maersk is seeking an experienced and motivated LCL Station Manager to oversee end-to-end LCL operations. You will lead the LCL Operations and Customer Service teams across Indonesia, ensuring seamless export and import processes while delivering exceptional service.The role requires strong leadership, attention to detail, and solid knowledge of logistics,...

Valeo in Bekasi, Indonesia seeks a SIOP/MPS Analyst to drive sales and operations planning and master production scheduling. You will coordinate customer demands, load schedules into ERP, and ensure delivery targets are met through close collaboration with procurement, production, and logistics teams.The role requires strong coordination skills, experience...

Memimpin dan mengawasi operasional tim Customer Service dalam menangani chat dan tiket masuk dari Marketplace. Memastikan seluruh chat customer direspons sesuai standar perusahaan, dengan response time di bawah 1 jam. Memastikan customer mendapatkan informasi dan solusi yang tepat, cepat, dan profesional. Menangani dan menyelesaikan komplain customer yang...

Job Description **Additional Information****Job Number****Job Category** Human Resources**Location** Jalan Embong Malang 25-31, Surabaya East 60261, IndonesiaVIEW ON MAP ( Full Time**Located Remotely?** N**Position Type** Management**JOB SUMMARY**Helps drive company values and philosophy and ensures all training and development activities are strategically...

Job Description **Additional Information****Job Number****Job Category** Human Resources**Location** Jalan Embong Malang 25-31, Surabaya East 60261, IndonesiaVIEW ON MAP ( Full Time**Located Remotely?** N**Position Type** Management**JOB SUMMARY**Helps drive company values and philosophy and ensures all training and development activities are strategically...

Job Description **Additional Information****Job Number****Job Category** Human Resources**Location** Jalan Embong Malang 25-31, Surabaya East 60261, IndonesiaVIEW ON MAP ( Full Time**Located Remotely?** N**Position Type** Management**JOB SUMMARY**Helps drive company values and philosophy and ensures all training and development activities are strategically...

OUR HIRING PROCESSWe will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give...

Job Description **Additional Information****Job Number****Job Category** Human Resources**Location** Jalan Embong Malang 25-31, Surabaya East 60261, IndonesiaVIEW ON MAP ( Full Time**Located Remotely?** N**Position Type** Management**JOB SUMMARY**Helps drive company values and philosophy and ensures all training and development activities are strategically...