learning development lead customer service

For more than 130 years, our company has brought hope to humanity through the development of important medicines and vaccines and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals.In Indonesia, our company has been established since 2005 and currently...

The Learning Supervisor provides operational and administrative support to the Learning functions at Four Seasons Resort Bali at Jimbaran Bay, ensuring accurate documentation, timely reporting, and robust use of People & Culture systems.They coordinate training programs, maintain records, support annual development plans, and collaborate with leaders,...

Golden Agri Resources seeks a Learning Specialist to ensure delivery and evaluation of training programs across the organization. The role involves analyzing needs, developing and reviewing curricula, and coordinating internal and external trainer delivery to meet talent development goals.You will lead induction programs, document training records, and work...

Job DescriptionFor more than 130 years, our company has brought hope to humanity through the development of important medicines and vaccines and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals.In Indonesia, our company has been established since 2005...

Merck Indonesia seeks a Learning & Development Lead to diagnose, prioritize, and deliver enterprise learning initiatives that strengthen commercial execution in Sales and Marketing. You will partner with Commercial Operations, Sales, Marketing, Medical, and HR to translate priorities into measurable capability outcomes.The role drives ROI, embeds Enterprise...

Cimory Group mencari tenaga magang Learning & Development di Jakarta Utara untuk mendukung program pelatihan dari analisis kebutuhan hingga evaluasi. Anda akan membantu menyusun program pembelajaran, kurikulum, dan materi pelatihan sesuai kebutuhan bisnis.Posisi ini melibatkan administrasi dan pemantauan partisipasi pelatihan, jam belajar, serta efektivitas,...

Memimpin dan meningkatkan kualitas pelayanan customer melalui channel online/chat. Melakukan coaching dan training kepada tim Apoteker dalam hal customer handling, komunikasi, dan service excellence. Memantau dan meningkatkan SLA, response time, kualitas pelayanan, serta pencapaian KPI tim. Melakukan evaluasi performa dan menyusun strategi improvement untuk...

PT Inti Citra Agung, trading as Optik Melawai, seeks a Learning Assistant Department Head to lead training and development initiatives at its Jakarta location. You will design, coordinate, and implement comprehensive learning programmes that enhance employee capabilities and support business objectives.Reporting to HR leadership, this role focuses on soft...

Meratus Group is seeking a Learning and Development Specialist in Surabaya to design, implement, and optimize employee development programs. You will manage stakeholder relationships, coordinate across levels, and ensure end-to-end program executions aligned with business goals.The role requires strong LMS expertise, data-driven insights, and proactive...

Job Description For more than 130 years, our company has brought hope to humanity through the development of important medicines and vaccines and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. In Indonesia, our company has been established since...

PT Kreatifitas Sinergisme Teknoindo (KST) seeks a Project Coordinator to lead the Customer Service team, ensuring QC and client requirements are met with accuracy and efficiency. You will act as the operations bridge between management, the CS team, and clients to maintain service standards and timely delivery.You will drive team development, monitor KPIs,...

RGF HR Agent Indonesia in Jakarta Timur is seeking a Customs Clearance & Customer Service Staff (PPJK Certified) to join our logistics team. The role focuses on handling import/export declarations, coordinating with customs authorities, and resolving clearance issues to ensure smooth operations.The ideal candidate holds a Bachelor's degree or higher, has at...

PT Abadi Sejahtera Finansindo (Singa Fintech) is seeking a dedicated Customer Service lead to keep the team performing, customers happy, and operations running smoothly. You will take over high-level complaints, coach the CS team, and develop improved service processes to ensure policy and OJK compliance.The ideal candidate has 1–2 years in CS, fintech/P2P...

British Council in Jakarta, Indonesia, is seeking a proactive Head of Customer Service to lead a multi-channel team delivering high-quality support. You will ensure compliance, coach staff, and optimize resources to meet evolving business needs.You will monitor KPIs, manage rosters, and report performance trends to stakeholders, driving continuous...

Epicultura mencari spesialis Training & Development untuk mengembangkan program pelatihan bagi tim FTL Gym.Anda akan melakukan Training Needs Analysis di semua cabang, memfasilitasi sesi classroom dan on-the-job, serta memantau perkembangan karyawan pasca-pelatihan.Pengalaman 1–2 tahun di retail, hospitality, atau fitness dan kemampuan public speaking yang...

SalesWorks Indonesia invites ambitious individuals to join the Sales Development Program in BSD City, Tangerang. This structured pathway provides comprehensive training, practical experience, and mentorship to develop future business leaders in sales and marketing.Join a program focused on client-brand representation, customer engagement, and professional...

PT Inovasi Daya Solusi is seeking a Learning & Development Specialist to shape and deliver internal training programs that align with business objectives. You will plan, design, and facilitate development initiatives, focusing on competency building and career progression for employees.The role requires hands-on experience with TNA, instructional design, and...

Valeo in Bekasi, Indonesia seeks a SIOP/MPS Analyst to drive sales and operations planning and master production scheduling. You will coordinate customer demands, load schedules into ERP, and ensure delivery targets are met through close collaboration with procurement, production, and logistics teams.The role requires strong coordination skills, experience...

Pure Data Centres Group is seeking an experienced Security Manager to lead the security team across multiple estates. You will oversee the deployment, administration of security policies, and ensure compliance with SOPs and regulatory requirements.You will manage access control systems, coordinate with the control room, ensure incident reporting, and...

Business Development Manager (Information Services)Job Openings Business Development Manager (Information Services)About the job Business Development Manager (Information Services)We are recruiting on behalf of one of our clients, an Information Services Global company that is looking to hire a Business Development Manager position, located in Jakarta.Job...