l1 support

You are the first line of support for Evernet's clients. You pick up incoming tickets, fix what can be fixed remotely, give the first response to monitoring alerts, and elevate the rest to L2 or the NOC with notes the next engineer can work from. You keep clients updated, record every step in HaloPSA, and help the team meet our service levels. You work fully...

You are the first line of support for Evernet's clients. You pick up incoming tickets, fix what can be fixed remotely, give the first response to monitoring alerts, and elevate the rest to L2 or the NOC with notes the next engineer can work from. You keep clients updated, record every step in HaloPSA, and help the team meet our service levels. You work fully...

You are the first line of support for Evernet's clients. You pick up incoming tickets, fix what can be fixed remotely, give the first response to monitoring alerts, and elevate the rest to L2 or the NOC with notes the next engineer can work from. You keep clients updated, record every step in HaloPSA, and help the team meet our service levels. You work fully...

You are the first line of support for Evernet's clients. You pick up incoming tickets, fix what can be fixed remotely, give the first response to monitoring alerts, and elevate the rest to L2 or the NOC with notes the next engineer can work from. You keep clients updated, record every step in HaloPSA, and help the team meet our service levels. You work fully...

You are the first line of support for Evernet's clients. You pick up incoming tickets, fix what can be fixed remotely, give the first response to monitoring alerts, and elevate the rest to L2 or the NOC with notes the next engineer can work from. You keep clients updated, record every step in HaloPSA, and help the team meet our service levels. You work fully...

You are the first line of support for Evernet's clients. You pick up incoming tickets, fix what can be fixed remotely, give the first response to monitoring alerts, and elevate the rest to L2 or the NOC with notes the next engineer can work from. You keep clients updated, record every step in HaloPSA, and help the team meet our service levels. You work fully...

You are the first line of support for Evernet's clients. You pick up incoming tickets, fix what can be fixed remotely, give the first response to monitoring alerts, and elevate the rest to L2 or the NOC with notes the next engineer can work from. You keep clients updated, record every step in HaloPSA, and help the team meet our service levels. You work fully...

You are the first line of support for Evernet's clients. You pick up incoming tickets, fix what can be fixed remotely, give the first response to monitoring alerts, and elevate the rest to L2 or the NOC with notes the next engineer can work from. You keep clients updated, record every step in HaloPSA, and help the team meet our service levels. You work fully...

You are the first line of support for Evernet's clients. You pick up incoming tickets, fix what can be fixed remotely, give the first response to monitoring alerts, and elevate the rest to L2 or the NOC with notes the next engineer can work from. You keep clients updated, record every step in HaloPSA, and help the team meet our service levels. You work fully...

You are the first line of support for Evernet's clients. You pick up incoming tickets, fix what can be fixed remotely, give the first response to monitoring alerts, and elevate the rest to L2 or the NOC with notes the next engineer can work from. You keep clients updated, record every step in HaloPSA, and help the team meet our service levels. You work fully...

IYKRA is seeking IT Support professionals to join a client project in the banking sector in Jakarta. You will monitor application systems and telecommunications networks and act as the first line of contact for incidents and service requests.Responsibilities include basic to intermediate troubleshooting, escalation to higher tiers when needed, and...

Handle customer support tickets responsively and professionallyTroubleshoot technical issues via chat, email, or in-person meetingsBuild relationships and engage with merchantsConduct on-site warehouse visits to troubleshoot issues in the fieldCollaborate with technical, product, and warehouse operations teamsDocument findings and share learnings with the...

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...