l1 support

We are looking for a qualified candidate to join our L1 Support Engineer Intern (paid program) : Placement/Based in BSD (Full Onsite) Work in shifts to support 24/7 operations Requirements: Last year student or fresh graduate Degree/Diploma in Computer Science, Information Technology, or related field preferred. Basic understanding of application systems...

Menyediakan kontak terpusat (Single Point of Contact) sehingga terciptanya layanan dukungan IT yang responsif dan mudah diakses. Memastikan gangguan dan permintaan layanan IT dapat ditangani secara cepat melalui Personil service desk yang dedicated dan berada di lokasi kerja. Memastikan berjalannya mekanisme eskalasi yang jelas, terstruktur, dan responsif...

MyRobin.ID one of the biggest on-demand, pre-screened blue-collar workers on a long and short-term basis platform in Indonesia is #hiring Customer Support L1 to join our Service Operations team Requirements : Domicile in YogyakartaMin. 1 Year of working experience in this fieldAbility to handling complain & maintaining a strong relationship with new...

Meratus Group is seeking a motivated L1 Application Support trainee to assist with day-to-day inquiries and issue investigation. You'll gather information from business users, analyze simple data, and help update tickets and knowledge base content.You will learn to follow incident handling procedures, collaborate with the L1 team, and contribute during high...

Responsibilities • Handle customer support tickets responsively and professionally • Troubleshoot technical issues via chat, email, or in-person meetings • Build relationships and engage with merchants • Conduct on-site warehouse visits to troubleshoot issues in the field • Collaborate with technical, product, and warehouse operations teams •...

Job Title: Tech Support (L1/L2) Location: Jakarta Selatan, Indonesia Thoth AI is a leading AI training data company. We specialize in providing best-in-class solutions for CX and content moderation in the era of generative AI. Our focus is on adapting solutions to mitigate emerging threats posed by user-generated content and artificial...

Smp Technology is seeking a qualified candidate for an L1 Support Engineer Intern (paid program) based onsite in BSD. The role involves handling inbound support for applications and infrastructure, and requires working shifts to provide 24/7 coverage.Ideal candidates are last-year CS/IT students or fresh graduates with basic IT knowledge, strong...

PT Abhimata Persada mencari Application Support (L1) untuk mendukung operasional aplikasi. Tugas utama meliputi monitoring, troubleshooting dasar, dan penanganan incident sesuai SOP serta SLA untuk menjaga layanan tetap stabil.Posisi ini bekerja dengan tim internal dan terkait, dengan 3 shift (24/7) untuk memastikan respons cepat dan dokumentasi tiket yang...

NTT Limited is seeking a Networking Service Delivery Field Support Engineer (L1) in Jakarta, Indonesia. This position involves providing professional first-line onsite technical support, ensuring client site infrastructure is operational, and promptly resolving incidents to meet SLAs.The ideal candidate will possess a Bachelor's degree in Information...

The Networking Service Delivery Field Support Engineer (L1) provides professional first-line onsite technical support and field engineering services to clients, proactively identifying and resolving technical incidents and problems. Its primary objective is to ensure all requests, process events and resolution incidents meet Service Level Agreements...

Staffinc is seeking a Customer Service Agent L1 who speaks Japanese to support customers in Jakarta. The role focuses on helping with product inquiries, orders, and general questions via live chat, while maintaining a friendly and professional demeanour.You will resolve issues, document interactions, educate customers on products and self-service options,...

PT Karya Solusi Prima Sejahtera adalah perusahaan penyedia jasa Professional Services di bidang Teknologi Informasi dan Telekomunikasi. Peran ini menuntut kemampuan menangani masalah jaringan L1, termasuk perangkat jaringan, layanan internet, VPN, CPE/Router, serta eskalasi ke tim terkait.Kandidat diharapkan memiliki pemahaman konfigurasi SDWAN, familiar...

PT TSING DIGITAL TECHNOLOGY INDONESIA is seeking a Customer Service Representative (CCR L1 & L2) to provide professional support in a BPO setup. Open to fresh graduates and candidates with call center experience. Training, clear standards, and career pathways are provided.Responsibilities include handling inquiries per SOP, escalating unresolved issues, and...

The L1 Engineer forms the foundational layer of the tiered support model, operating across two complementary sub-functions within the same 24×7 onsite coverage model: Surveillance (NOC-based continuous monitoring) and Data Center (onsite physical response). Together, these two sub-functions ensure that every infrastructure event, whether detected remotely...

The L1 Data Centre Operator is responsible for supporting day-to-day data centre operations, including infrastructure monitoring, initial troubleshooting, on-site operational support, and incident management. The role operates within a 24x7 shiftbased environment and works closely with technical teams, vendors, and other stakeholders to maintain reliable and...

About AsiacruitAt Asiacruit, we connect top talent with forward-thinking organizations across industries. Our mission is to help businesses grow through smart, strategic, and people-focused solutions. We support companies by providing high-quality talent for both local and global markets. If you are analytical, collaborative, and committed to enabling...

PT Graha Cyber Indonesia (GCI) is a cybersecurity company delivering Security Assessments, Vulnerability Assessments, Penetration Testing, Red Team Exercises, Compliance Services, Security Consulting, and Managed Security Services (MSSP). We are looking for SOC Analyst (SOC L1), to monitor security alerts from a range of security platforms in real time...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.Your career here...

Customer Service Agent L1 Japanese SpeakerCustomer Interaction: Assist customers via live chat with product, order, and general inquiries.Order Processing: Assist with order placement, tracking, and cancellations.Problem Resolution: Resolve customer issues and escalate complex cases when needed.Product Knowledge: Maintain product knowledge to provide...

Adecco Indonesia is seeking an L1 Network Engineer to provide first-level network monitoring and operational support. You will monitor alarms, perform basic fault isolation, manage tickets, and execute routine procedures while acting as the first point of technical response.The role requires attention to detail, good troubleshooting, and availability for...