itil

PT Metrodata Electronics Tbk mencari profesional operasional IT yang berpengalaman untuk mengelola operasional IT perusahaan secara komprehensif.Posisi ini meliputi pengawasan infrastruktur, penerapan standar ITIL dan ISO 27001, serta dukungan audit. Kandidat memiliki kemampuan analisis insiden, automation, dan pengalaman dalam pengajuan serta pengelolaan...

Digiserve in Indonesia is looking for a dedicated professional to ensure the implementation of new delivery solutions aligned with approved designs. The role involves conducting technical quality assurance reviews and ensuring customer satisfaction by delivering solutions within quality and time targets.Candidates should be highly involved in managed service...

PT. Metrodata Electronics Tbk. membutuhkan seorang IT Operations Manager berpengalaman untuk mengawasi operasional sistem TI perusahaan, termasuk server, storage, dan aplikasi. Anda akan menganalisis insiden, menyusun laporan, dan memberikan rekomendasi perbaikan.Posisi ini juga melibatkan penerapan SOP, kebijakan IT, dan praktik terbaik ITIL serta kepatuhan...

ResponsibilitiesBertanggung jawab atas pengawasan, dan optimalisasi operasional sistem IT perusahaan, termasuk server, storage, sistem aplikasi.Memberikan laporan optimalisasi dan rekomendasi kepada Klien.Melakukan analisis mendalam terhadap insiden dan masalah operasional dan mendapatkan laporan incident dan masalah operasional dari Tim Network dan atau...

Itron in Bandung region is seeking an IT Operations Specialist to oversee IT service delivery for enterprise and manufacturing environments. The role focuses on ITIL-aligned processes, Windows administration, cloud integrations, and system provisioning across the factory site.The candidate will maintain CMDB, support ERP/CRM integrations, and drive...

Key Responsibilities Lead and execute IT governance, risk, and compliance engagements in alignment with the firm’s methodology. Design, review, and enhance IT governance policies and control frameworks aligned with COBIT, ISO 27001, ITIL, and regulatory requirements. Perform comprehensive IT risk assessments, control design evaluations, and effectiveness...

Philip Morris International is seeking a Senior IT Service Manager in Jakarta, responsible for managing moderately complex IT services, incident response, and service improvements. You will lead incident handling, process adherence, and vendor engagements while maintaining compliance with global IT policies.The role requires a Bachelor’s degree in IT/CS,...

PT NTT Global Data Centers Indonesia seeks a Client Success Specialist to manage strategic client relationships, act as a trusted advisor to management stakeholders, and drive adoption of offers to deliver measurable value. You will coordinate with cross-functional teams to ensure renewals, retention, and ongoing client engagement across regional...

Indodana Fintech, an OJK-licensed financial technology company, seeks an IT GRC Compliance professional to assist in researching regulatory updates, drafting internal policies, and enforcing IT governance aligned with global frameworks. You will collaborate with IT Infra, InfoSec, and Data Platform teams to ensure compliance across the organization.The role...

Jobtailor is seeking an experienced Network Administrator to design, implement, and support enterprise network infrastructures in Pasuruan, East Java. The role requires strong Cisco/Fortinet expertise, VPN management, and a track record of maintaining secure, highly available networks.The ideal candidate will have 2–3+ years in network administration,...

JD :  - Proven track record in managing major incidents and coordinating cross-functional teams - Familiar with ITIL and ITSM - Familiar with tools datadog, cloud technologies and cybersecurity fundamentals

NTT DATA, Inc. is hiring a Cross Technology Managed Services Engineer (L2) in Jakarta Timur, Indonesia. The role involves maintaining IT systems, addressing technical incidents, and ensuring client satisfaction. Candidates should have a degree in IT or relevant experience and moderate-level experience in managed services with knowledge of ITIL processes....

Eaton Corporation in Batam is seeking a Lead IT/IT Service Delivery professional to oversee site IT operations, device lifecycle management, and global IT initiatives. The role emphasizes adherence to ITIL processes, strong service delivery, and collaboration with cross-functional teams.You will manage IT infrastructure across local and remote users, ensure...

I10199 GE Operations Indonesia, PT is looking for a Customer Services Engineer to provide both remote and on-site support for GE Healthcare Digital solutions. The ideal candidate will have a degree in Computer Science or a related STEM field and 5 to 10 years of experience.Responsibilities include troubleshooting issues, ensuring customer satisfaction, and...

Grab is seeking a Senior Solution Specialist to provide operational support for Finance applications based in South Jakarta. You will handle incidents, contribute to configuration, and ensure timely resolution for Oracle Fusion Cloud ERP environments.The role requires strong Oracle ERP Cloud experience, ITIL-aligned incident management, and collaboration...

Chandra Asri Group is seeking a Server & Cloud Management Analyst to support day-to-day operations of IT servers, Nutanix, and Azure DR workloads in Indonesia. You will handle routine administration, monitoring, and ticket-based work under guidance, ensuring platform health.The role requires 2+ years in Windows Server and/or Linux administration,...

Responsible for maintaining accurate lifecycle management and configuration control of all AI GPU data center assets, including GPU servers/racks, network equipment, storage, CDUs, power and cooling infrastructure, and associated hardware and software. The role maintains the asset inventory and CMDB, tracks ownership, location, warranty, support contracts,...

SeaBank Indonesia is seeking an IT GRC professional to analyze gaps between IT policies and controls, and to test design and operation of the IT control framework. You will monitor IT processes for regulatory alignment and prepare regulator submissions in coordination with compliance teams.The role requires 5+ years in IT GRC or IT auditing within banking,...

PT XLSMART Telecom Sejahtera Tbk in Jakarta is seeking an IT Project Manager to deliver and coordinate project activities across multiple teams and workstreams, ensuring alignment with timelines and dependencies. The role focuses on analyzing progress, identifying risks, validating reporting, and maintaining governance artifacts to support reliable,...

NTT DATA is seeking a Field Tech Senior Associate to join our Jakarta team. You will support end users in a client environment, resolve incidents, and fulfill service requests in alignment with ITIL best practices.Working on day-to-day operations, you will handle IMAC activities for desktops, laptops, and peripherals, while collaborating with global teams to...