itil

Digiserve in Indonesia is looking for a dedicated professional to ensure the implementation of new delivery solutions aligned with approved designs. The role involves conducting technical quality assurance reviews and ensuring customer satisfaction by delivering solutions within quality and time targets.Candidates should be highly involved in managed service...

PT Metrodata Electronics Tbk mencari profesional operasional IT yang berpengalaman untuk mengelola operasional IT perusahaan secara komprehensif.Posisi ini meliputi pengawasan infrastruktur, penerapan standar ITIL dan ISO 27001, serta dukungan audit. Kandidat memiliki kemampuan analisis insiden, automation, dan pengalaman dalam pengajuan serta pengelolaan...

PT. Metrodata Electronics Tbk. membutuhkan seorang IT Operations Manager berpengalaman untuk mengawasi operasional sistem TI perusahaan, termasuk server, storage, dan aplikasi. Anda akan menganalisis insiden, menyusun laporan, dan memberikan rekomendasi perbaikan.Posisi ini juga melibatkan penerapan SOP, kebijakan IT, dan praktik terbaik ITIL serta kepatuhan...

Location: Jakarta, Indonesia Thales has been present in the Republic of Indonesia for 45 years in the defence, aerospace and space domains, delivering a wide range of civil and defence solutions that highlight our strong commitment to working with the Indonesian government and local stakeholders. In recent years, our innovative solutions in air traffic...

Key Responsibilities Lead and execute IT governance, risk, and compliance engagements in alignment with the firm’s methodology. Design, review, and enhance IT governance policies and control frameworks aligned with COBIT, ISO 27001, ITIL, and regulatory requirements. Perform comprehensive IT risk assessments, control design evaluations, and effectiveness...

Responsible for maintaining accurate lifecycle management and configuration control of all AI GPU data center assets, including GPU servers/racks, network equipment, storage, CDUs, power and cooling infrastructure, and associated hardware and software. The role maintains the asset inventory and CMDB, tracks ownership, location, warranty, support contracts,...

JD :  - Proven track record in managing major incidents and coordinating cross-functional teams - Familiar with ITIL and ITSM - Familiar with tools datadog, cloud technologies and cybersecurity fundamentals

MSBU Konsultan is seeking an IT Security Engineer with at least 4 years of experience to oversee security operations, firewall management, and endpoint protection. The role requires familiarity with SIEM in SOC environments, and knowledge of email and application security alongside ITIL/COBIT frameworks.The position involves on-site work, with accommodations...

PT Surya Semesta Internusa Tbk is seeking an IT Application Officer to manage and support business applications across their lifecycle, ensuring availability, performance, and continuous improvement.The role requires strong SDLC, SQL, ERP knowledge, and experience with end-to-end ERP deployments, UAT, and stakeholder collaboration. Candidates should excel in...

IOH is seeking an experienced leader to oversee IT Network Operations across data centers, security perimeter, enterprise WAN, and hybrid cloud interconnects, ensuring 99.99%+ availability and low latency.Lead Cisco ACI as-Code, network automation with Ansible/Python, ZTNA, and quality work standards; coach staff and MSPs, and govern ITIL-based service...

Ernst & Young Advisory Services Sdn Bhd in Jakarta is seeking an IT Support Associate to join our Core Business Services team. You will provide IT support to employees, including executive and VIP users, and help maintain hardware and software readiness.This role requires a Bachelor's degree in CS/IT, familiarity with ITIL, strong analytical skills, and...

NTT DATA in Jakarta, Indonesia is seeking a Field Tech Senior Associate to join our EUC team. The role focuses on end-user computing support, incident resolution, and fulfilling service requests in a client environment.You will perform IMAC tasks for desktops, laptops, and peripherals, while adhering to ITIL-based processes and improving SLA performance....

Itron in Bandung region is seeking an IT Operations Specialist to oversee IT service delivery for enterprise and manufacturing environments. The role focuses on ITIL-aligned processes, Windows administration, cloud integrations, and system provisioning across the factory site.The candidate will maintain CMDB, support ERP/CRM integrations, and drive...

PT NTT Global Data Centers Indonesia seeks a Client Success Specialist to manage strategic client relationships, act as a trusted advisor to management stakeholders, and drive adoption of offers to deliver measurable value. You will coordinate with cross-functional teams to ensure renewals, retention, and ongoing client engagement across regional...

Indodana Fintech, an OJK-licensed financial technology company, seeks an IT GRC Compliance professional to assist in researching regulatory updates, drafting internal policies, and enforcing IT governance aligned with global frameworks. You will collaborate with IT Infra, InfoSec, and Data Platform teams to ensure compliance across the organization.The role...

Jobtailor is seeking an experienced Network Administrator to design, implement, and support enterprise network infrastructures in Pasuruan, East Java. The role requires strong Cisco/Fortinet expertise, VPN management, and a track record of maintaining secure, highly available networks.The ideal candidate will have 2–3+ years in network administration,...

CBRE seeks a Cluster Operations Lead – ICT to oversee end-to-end operational performance, reliability, and governance of ICT infrastructure across multiple data centre sites. You will combine hands-on datacentre tech with leadership to ensure high availability and compliance.You will lead incident, problem, and change management per ITIL, manage multi-site...

I10199 GE Operations Indonesia, PT is looking for a Customer Services Engineer to provide both remote and on-site support for GE Healthcare Digital solutions. The ideal candidate will have a degree in Computer Science or a related STEM field and 5 to 10 years of experience.Responsibilities include troubleshooting issues, ensuring customer satisfaction, and...

Grab is seeking a Senior Solution Specialist to provide operational support for Finance applications based in South Jakarta. You will handle incidents, contribute to configuration, and ensure timely resolution for Oracle Fusion Cloud ERP environments.The role requires strong Oracle ERP Cloud experience, ITIL-aligned incident management, and collaboration...

Chandra Asri Group is seeking a Server & Cloud Management Analyst to support day-to-day operations of IT servers, Nutanix, and Azure DR workloads in Indonesia. You will handle routine administration, monitoring, and ticket-based work under guidance, ensuring platform health.The role requires 2+ years in Windows Server and/or Linux administration,...