it support helpdesk

Serve as the first point of contact for all internal IT issues (helpdesk)Troubleshoot hardware, software, network, and daily operational application issuesInstall, configure, and maintain PCs, laptops, printers, and other IT equipmentMonitor and maintain network infrastructure (switches, routers, firewalls) and ensure optimal connectivityManage and maintain...

Responsibilities: • Handle IT issues related to hardware, software, network, and user access. • Provide first-level IT support and troubleshoot common technical issues. • Create, update, monitor, and close support tickets using a ticketing system such as ServiceNow or Jira Service Management. • Escalate unresolved issues to the relevant support teams...

About the job Noraa & Co. is supporting a confidential large-scale company in Indonesia that is going through a major technology transformation. The organization operates in a business-critical environment where reliable IT support, workplace technology, and fast issue resolution are essential to daily operations. We are looking for a Senior IT Support /...

Requirement Minimum Diploma (D3) or Bachelor’s degree (S1) in Computer Science, Information Systems, or related fields. 1–2 years of experience in IT Support or Helpdesk is an advantage Familiar with ticketing systems and troubleshooting hardware/software issues Preferably from Manufacturing Company Willing to be Placed at Jababeka 2, Cikarang Job...

DESKRIPSI PEKERJAANMonitor IT operations by regularly monitoring the condition and availability of IT services throughout the work shift and ensuring that monitoring results and unresolved issues are communicated to the next shift personnel.Monitor servers and supporting systems, including physical servers and virtual machines (VMs), hardware, operating...

We are seeking a talented and self-motivated Helpdesk Analyst to join our busy IT Customer Service team, applying your technical expertise and learning, combined with your inquisitive mind for problem solving. You will ensure our team has the hardware and software solutions to enable the work they do, including compatibility with over 1600 applications used...

The OpportunityWe are seeking a talented and self-motivated Helpdesk Analyst to join our busy IT Customer Service team, applying your technical expertise and learning, combined with your inquisitive mind for problem solving. You will ensure our team has the hardware and software solutions to enable the work they do, including compatibility with over 1600...

Indodana Fintech is seeking an IT Support specialist to provide technical support and assistance to users regarding application and system issues, troubleshoot and resolve problems, handle requests via ticketing systems, and document resolutions.The ideal candidate holds a Bachelor's in IT and has at least 1 year in similar roles, with familiarity in Windows...

Noraa & Co. is seeking a Senior IT Support / Helpdesk professional to provide hands-on technical support in a large-scale organization undergoing a major technology transformation in Jakarta.The successful candidate will be responsible for day-to-day IT support, troubleshooting user issues, and maintaining a responsive support environment. Strong...

PT. Metrodata Electronics, Tbk is seeking an IT Helpdesk Support to provide technical assistance and support to end users in Karawang.The role covers managing the ticketing system and resolving OS, software, hardware and network issues, with a focus on strong communication and a proactive attitude.Ideal candidates hold a Bachelor’s degree with at least two...

PT Liburania Teknologi Internasional sedang mencari IT Support System / 1st Level Helpdesk untuk membantu klien memahami penggunaan sistem perusahaan dan memberikan panduan lewat chat, telepon, video call, serta remote access.Pekerjaan meliputi analisis awal kendala, membuat tiket yang jelas, dan koordinasi dengan programmer hingga penyelesaian, sambil...

PT Sungai Budi, a leading Indonesian agri-business conglomerate, invites applications for the Staff IT Support role based in Palembang. The position supports IT operations within our plantation division and collaborates with enterprise systems to ensure smooth daily functionality.We welcome applicants with a practical understanding of IT support fundamentals...

PT MARVELSOFT SOLUTIONS INDONESIA is seeking an experienced Implementation Support to join our North Jakarta team. You will provide technical assistance to clients, troubleshoot issues, and work closely with our development group to drive product improvements.The role requires at least 2 years in IT support, with a focus on software/POS, strong problem...

Sun Life Indonesia is seeking a detail‑oriented professional to support regional banking partners with accurate data entry, reporting, and operational coordination.You will manage a WhatsApp interactive helpdesk, provide timely digital support, and generate insights to improve efficiency and informed decision making.The ideal candidate has 2+ years in...

PT Akasha Wira International Tbk mengundang kandidat MIS Staff untuk ditempatkan di Jakarta. Posisi ini fokus pada dukungan sistem informasi manajemen, pemeliharaan data master, dan analisis kendala operasional di lingkungan FMCG.Anda akan berkoordinasi dengan tim TI dan operasional, mengelola tiket, melakukan import data, serta memastikan integritas data...

About the roleThe IT Helpdesk & Infrastructure Support role focuses on delivering first-level technical support and maintaining company IT infrastructure, including hardware, software, network systems, user accounts, and security configurations. This position will collaborate with internal users and vendors to ensure smooth business operations and reliable...

SAGARA Technology in Bandung seeks an IT Helpdesk & Infrastructure Support to deliver first-line technical support and maintain company IT infrastructure, including hardware, software, network systems, user accounts, and security configurations.The role collaborates with internal users and vendors to ensure smooth business operations and reliable technology...

Cimory Group membuka peluang untuk posisi IT Staff – Customer Service (Business Unit). Peran ini memberikan first-level support bagi pengguna, menangani masalah hardware, software, networking, CCTV, dan Microsoft 365, sambil mengelola dokumentasi, maintenance preventif, serta aset IT untuk kelancaran operasional unit bisnis.Tugas meliputi menerima tiket...

We are looking for a skilled and motivatedIT Technical Support Specialistto join our growing team. In this role, you will be the first point of contact for all IT-related issues within the organization, providing timely and effective support to ensure smooth day-to-day operations.Requirements:D3, D4 or S1 (Fresh Graduates are welcome).Understanding basic IT...

Sun Life Indonesia is seeking an experienced administrator to ensure accurate data entry, reporting, and data management for regional banking partners. The role coordinates operational requirements and supports new business cases between sales and operations.You will manage a WhatsApp-based interactive helpdesk to provide digital support, analyze usage and...