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We are seeking experienced customer support agents to handle phone, email, and live chat interactions, as front-line brand representatives, delivering high-quality, timely, and professional support across multiple languages and regions. The ideal candidate will be fluent in both Japanese and English and possess strong communication skills, problem-solving,...

Own Department's P&L end-to-end: drive daily target tracking, forward forecasting, and monthly performance narratives to leadershipBalance top-line growth against unit economics—not just "more GMV," but sustainable contribution margin expansionLead quarterly business planning cycles with cross-functional teams, translating financial targets into...