helpdesk it support

A customer support and technical support role involving answering questions about company products or services, handling customer complaints, and resolving technical issues.Key responsibilitiesAnswering questions about company's products or servicesResolving issues and troubleshooting technical problemsEnsuring end-products meet customer...

Cimory Group membuka peluang untuk posisi IT Staff – Customer Service (Business Unit). Peran ini memberikan first-level support bagi pengguna, menangani masalah hardware, software, networking, CCTV, dan Microsoft 365, sambil mengelola dokumentasi, maintenance preventif, serta aset IT untuk kelancaran operasional unit bisnis.Tugas meliputi menerima tiket...

We are looking for a skilled and motivatedIT Technical Support Specialistto join our growing team. In this role, you will be the first point of contact for all IT-related issues within the organization, providing timely and effective support to ensure smooth day-to-day operations.Requirements:D3, D4 or S1 (Fresh Graduates are welcome).Understanding basic IT...

Requirement Minimum Diploma (D3) or Bachelor’s degree (S1) in Computer Science, Information Systems, or related fields. 1–2 years of experience in IT Support or Helpdesk is an advantage Familiar with ticketing systems and troubleshooting hardware/software issues Preferably from Manufacturing Company Willing to be Placed at Jababeka 2, Cikarang Job...

PT Tiga Pilar Familia mencari staf IT Helpdesk untuk memberikan dukungan teknis kepada semua pengguna. Anda akan bertanggung jawab atas instalasi, konfigurasi, serta pemeliharaan hardware dan software perusahaan.Posisi ini melibatkan troubleshooting PC, laptop, printer, serta pengelolaan jaringan LAN, Wifi, Internet, dan perangkat jaringan untuk menjaga...

PT. Halia Teknologi Nusantara is seeking an IT Assistant to support daily technology operations, provide first‑line helpdesk, and maintain workstations and peripherals. You will document IT assets and assist with onboarding and basic network tasks under guidance of the IT Administrator.The role requires hands‑on troubleshooting for PC hardware, Windows...

PT Indocement Tunggal Prakarsa Tbk membuka lowongan untuk posisi Helpdesk Officer di Kompleks Pabrik Citeureup, Bogor. Anda akan menjadi penghubung utama antara pengguna dan MIS untuk penyelesaian masalah TI secara tepat waktu.Anda juga mendukung implementasi infrastruktur TI, membantu System Analyst dalam pengujian dan dukungan pengguna, serta memberikan...

DESKRIPSI PEKERJAAN Bertanggung jawab menerima, memverifikasi, menganalisis, dan menindaklanjuti laporan kendala operasional yang berkaitan dengan layanan GAJA. Memahami produk, layanan, proses bisnis, serta ketentuan yang berlaku. Mampu memahami kebutuhan, kondisi, dan permasalahan pengguna, merchant Gaja dan pihak eksternal dengan baik. Mampu melakukan...

Job Description Bertanggung jawab menerima, memverifikasi, menganalisis, dan menindaklanjuti laporan kendala operasional yang berkaitan dengan layanan GAJA. Memahami produk, layanan, proses bisnis, serta ketentuan yang berlaku. Mampu memahami kebutuhan, kondisi, dan permasalahan pengguna, merchant Gaja dan pihak eksternal dengan baik. Mampu melakukan...

DESKRIPSI PEKERJAAN Bertanggung jawab menerima, memverifikasi, menganalisis, dan menindaklanjuti laporan kendala operasional yang berkaitan dengan layanan GAJA. Memahami produk, layanan, proses bisnis, serta ketentuan yang berlaku. Mampu memahami kebutuhan, kondisi, dan permasalahan pengguna, merchant Gaja dan pihak eksternal dengan baik. Mampu melakukan...

PT Artha Telekomindo (Arthatel) seeks a customer support specialist to handle, record, monitor, and resolve complaints through our ticketing system while providing initial technical guidance.Ideal candidates hold a D3/S1 in CS/IT, fresh graduates or 1 year in customer service, with basic networking knowledge and proficiency in Microsoft Office. Fluency in...

PT Masuya Graha Trikencana Bandung membuka kesempatan bagi teknisi IT Helpdesk untuk mendukung operasional seluruh user di perusahaan. Tugas utama meliputi instalasi, konfigurasi, dan maintenance hardware serta software, serta troubleshooting PC, laptop, printer, dan perangkat terkait.Posisi ini berada di Bandung dan memperhatikan kebutuhan infrastruktur...

PT. Metrodata Electronics, Tbk is seeking an IT Helpdesk Support to provide technical assistance and support to end users in Karawang.The role covers managing the ticketing system and resolving OS, software, hardware and network issues, with a focus on strong communication and a proactive attitude.Ideal candidates hold a Bachelor’s degree with at least two...

Respond to requests for technical assistance via phone, email, chat, or in person Diagnose and resolve technical hardware and software issues, including desktops, laptops, printers, and network issues Provide excellent customer service by ensuring users feel supported and listened to Follow up with users to ensure issues have been resolved...

Sun Life Indonesia is seeking an experienced administrator to ensure accurate data entry, reporting, and data management for regional banking partners. The role coordinates operational requirements and supports new business cases between sales and operations.You will manage a WhatsApp-based interactive helpdesk to provide digital support, analyze usage and...

HIPRA is seeking an IT Service Desk Technician based in Jakarta, Indonesia to provide technical support to all users on available computer and IT resources. The role involves acting as the first point of contact, performing remote troubleshooting, guiding users through solutions, and escalating complex issues as needed.Candidates should have 2-4 years in IT...

PT ELISTEC INFORMATIKA UTAMA is looking for an IT Support to provide Level 1 assistance and manage end-user helpdesk requests in Jakarta. You will troubleshoot PC and laptop hardware/ software issues and monitor basic network connectivity to ensure smooth IT operations.Ideal candidates have at least 3 years of IT support or helpdesk experience, strong...

Beca seeks a talented Helpdesk Analyst to join the IT Customer Service team. You will apply your technical expertise to provide ICT support across our users, ensuring compatibility with over 1600 applications and enabling the work they do.You will handle end-user hardware and software issues, share knowledge, and communicate clearly with colleagues and...

PT Akasha Wira International Tbk mengundang kandidat MIS Staff untuk ditempatkan di Jakarta. Posisi ini fokus pada dukungan sistem informasi manajemen, pemeliharaan data master, dan analisis kendala operasional di lingkungan FMCG.Anda akan berkoordinasi dengan tim TI dan operasional, mengelola tiket, melakukan import data, serta memastikan integritas data...

PT. Agrinesia Raya is seeking an IT Support professional to respond to technical assistance requests via phone, email, chat, or in person. You will diagnose and resolve hardware and software issues on desktops, laptops, printers, and network issues, and provide excellent customer service.Fresh graduates or with 1 year experience are welcome. Overtime and...