helpdesk it support

Requirement Minimum Diploma (D3) or Bachelor’s degree (S1) in Computer Science, Information Systems, or related fields. 1–2 years of experience in IT Support or Helpdesk is an advantage Familiar with ticketing systems and troubleshooting hardware/software issues Preferably from Manufacturing Company Willing to be Placed at Jababeka 2, Cikarang Job...

PT GRIYA MITRA PERSADA seeks an IT Helpdesk & Services professional to be the first point of contact for customer and internal inquiries related to IT products. You will handle complaints, record requests, and coordinate with the technical team for timely resolution.Fresh graduates are welcome, or candidates with at least 1 year of IT support experience....

The Medical Helpdesk Support is responsible for reviewing and assessing medical claims from a clinical perspective to ensure treatments, diagnoses, and hospitalizations are appropriate and aligned with medical guidelines and company policies. The role supports pre-approval requests, reviews medical records and supporting documents, and works closely with...

PT Indocement Tunggal Prakarsa Tbk membuka lowongan untuk posisi Helpdesk Officer di Kompleks Pabrik Citeureup, Bogor. Anda akan menjadi penghubung utama antara pengguna dan MIS untuk penyelesaian masalah TI secara tepat waktu.Anda juga mendukung implementasi infrastruktur TI, membantu System Analyst dalam pengujian dan dukungan pengguna, serta memberikan...

DESKRIPSI PEKERJAAN Respond to customer inquiries, requests, and issues through various channels such as WhatsApp Chat (DAISI), email, or ticketing systems. Provide timely and professional support to ensure customer satisfaction. Resolve customer problems or complaints by gathering relevant information, analyzing the situation, and providing appropriate...

The Medical Helpdesk Support is responsible for reviewing and assessing medical claims from a clinical perspective to ensure treatments, diagnoses, and hospitalizations are appropriate and aligned with medical guidelines and company policies. The role supports pre-approval requests, reviews medical records and supporting documents, and works closely with...

Cimory Group membuka peluang untuk posisi IT Staff – Customer Service (Business Unit). Peran ini memberikan first-level support bagi pengguna, menangani masalah hardware, software, networking, CCTV, dan Microsoft 365, sambil mengelola dokumentasi, maintenance preventif, serta aset IT untuk kelancaran operasional unit bisnis.Tugas meliputi menerima tiket...

We are looking for a skilled and motivatedIT Technical Support Specialistto join our growing team. In this role, you will be the first point of contact for all IT-related issues within the organization, providing timely and effective support to ensure smooth day-to-day operations.Requirements:D3, D4 or S1 (Fresh Graduates are welcome).Understanding basic IT...

DESKRIPSI PEKERJAANRespond to customer inquiries, requests, and issues through various channels such as WhatsApp Chat (DAISI), email, or ticketing systems. Provide timely and professional support to ensure customer satisfaction.Resolve customer problems or complaints by gathering relevant information, analyzing the situation, and providing appropriate...

PT. Metrodata Electronics, Tbk is seeking an IT Helpdesk Support to provide technical assistance and support to end users in Karawang.The role covers managing the ticketing system and resolving OS, software, hardware and network issues, with a focus on strong communication and a proactive attitude.Ideal candidates hold a Bachelor’s degree with at least two...

Karir mengundang kandidat untuk posisi layanan pelanggan dengan fokus pada penanganan keluhan nasabah melalui call, Whatsapp dan Email. Anda akan merespon pertanyaan, mencari solusi, dan membuat laporan berkala.Posisi ini cocok bagi yang berpengalaman di contact center dengan kemampuan mengelola komplain dan bersedia shifting 24/7. Lokasi Jakarta Selatan...

Beca seeks a talented Helpdesk Analyst to join the IT Customer Service team. You will apply your technical expertise to provide ICT support across our users, ensuring compatibility with over 1600 applications and enabling the work they do.You will handle end-user hardware and software issues, share knowledge, and communicate clearly with colleagues and...

PT MASUYA GRAHA TRIKENCANA (Surabaya) membutuhkan staff IT yang akan melakukan instalasi dan konfigurasi PC, printer, CCTV, software, sistem, dan jaringan di kantor serta cabang. Anda juga bertanggung jawab untuk monitoring, maintenance, dan perbaikan perangkat serta sistem IT.Posisi ini melibatkan menangani permintaan dukungan user secara onsite maupun...

PT. Metrodata Electronics, Tbk is seeking an IT Helpdesk Support in Mojokerto to provide technical assistance and support for OS, software, hardware, and network issues. The role requires a Bachelor’s degree and at least 2 years of experience with ticketing systems.The successful candidate will have strong communication skills and a proactive attitude to...

Galileo Indonesia, bagian dari PT Galileo Indonesia Perdana, membuka lowongan untuk posisi dukungan teknis GDS pada layanan pelanggan di Bandung. Anda akan menangani pertanyaan pelanggan, melakukan troubleshooting tingkat dasar, dan berkoordinasi dengan tim NOC HQ untuk solusi yang tepat.Peran ini mengutamakan kemampuan komunikasi bilingual dalam Bahasa...

PT. Mori Integrasi Teknologi sedang mencari IT Support/Helpdesk untuk menangani masalah IT tingkat awal di lingkungan kantor kami. Posisi ini fokus pada penyelesaian gangguan perangkat komputer, jaringan dasar, dan perangkat pendukung perkantoran dengan respons cepat.Pelamar akan bekerja di lokasi kerja, didukung tim helpdesk terpusat, dan bertanggung jawab...

HIPRA is seeking an IT Service Desk Technician based in Jakarta, Indonesia to provide technical support to all users on available computer and IT resources. The role involves acting as the first point of contact, performing remote troubleshooting, guiding users through solutions, and escalating complex issues as needed.Candidates should have 2-4 years in IT...

Sun Life Indonesia is seeking an experienced administrator to ensure accurate data entry, reporting, and data management for regional banking partners. The role coordinates operational requirements and supports new business cases between sales and operations.You will manage a WhatsApp-based interactive helpdesk to provide digital support, analyze usage and...

AI Rudder Pte Ltd is seeking a junior IT support professional in Jakarta to help with hardware, software, and network issues across Windows and macOS environments. You will assist with onboarding, account setup, and basic Microsoft 365 administration.Ideal candidates are final-year students or recent graduates in IT fields, with a willingness to learn and...

A leading tech company in Jakarta seeks an IT Support Specialist to manage IT services and assist end users effectively. Responsibilities include administering the ITSM tool, providing first-level support, identifying and resolving incidents, managing user access, and ensuring high-quality service delivery. The ideal candidate should have strong...