helpdesk

OverviewKey Measures and Activities outline responsibilities related to ITSM and end-user support, including incident handling, problem identification, service delivery, and access management.ResponsibilitiesAdministering, managing, and addressing improvement ideas accordingly in terms of ITSM Tool.End user support.Identify incidents or requests from users...

Instalasi dan konfigurasi PC, printer, CCTV, software, sistem, dan jaringan.Monitoring serta maintenance perangkat, sistem, dan jaringan.Menangani troubleshooting dan perbaikan perangkat IT.Menangani permintaan support user secara onsite maupun remote.Memberikan support IT untuk seluruh cabang Masuya.Melakukan support terkait jaringan, CCTV, Mikrotik, dan...

DESKRIPSI PEKERJAAN Respond to customer inquiries, requests, and issues through various channels such as WhatsApp Chat (DAISI), email, or ticketing systems. Provide timely and professional support to ensure customer satisfaction. Resolve customer problems or complaints by gathering relevant information, analyzing the situation, and providing appropriate...

- Bachelor’s degree (S1) in Computer Science, Information Technology, or a related field (mandatory).- Minimum 4 years of experience in IT Helpdesk Level 2, Technical Support, or IT Support handling advanced escalations.- Proficient in Windows (client and server), networking (TCP/IP, VPN, VLAN), and system troubleshooting.- Solid understanding of Active...

Menangani tiket support dari pengguna terkait masalah konektivitas jaringan, konfigurasi perangkat, dan akses sistem dengan respons time yang cepat. Melakukan troubleshooting masalah jaringan dasar, termasuk diagnosa koneksi internet, WiFi, dan konektivitas VPN. Memberikan dukungan teknis tingkat pertama melalui telepon, email, dan ticketing system untuk...

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 8000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan. Believing in the power...

IT Helpdesk & Services is responsible for acting as the first point of contact for receiving, recording, responding to, and coordinating customer and internal Sales inquiries, complaints, and service requests related to IT products sold by the companyJob Responsibilities:Customer & Sales Support, Receive and respond to customer and Sales requests or...

Lowongan Kerja PT Indocement Tunggal Prakarsa Tbk (INTP) – PT Indocement Tunggal Prakarsa Tbk (INTP) adalah salah satu produsen semen terbesar di Indonesia yang terkenal dengan produk unggulannya, Semen Tiga Roda. Didirikan pada tanggal 4 Agustus 1975, perusahaan ini memainkan peran kunci dalam penyediaan material konstruksi nasional. Indocement berstatus...

Our client is seeking a proficient Helpdesk Analyst to provide essential IT support to employees in Denpasar, Bali . You will be responsible for responding to, diagnosing, and resolving technical hardware and software issues, ensuring minimal disruption to business operations. This role is critical for maintaining employee productivity and ensuring the...

About us PT Sinar Mandala Teknologi is a forward-thinking technology company committed to delivering innovative IT solutions and exceptional customer support. We pride ourselves on building a collaborative environment where our team members are empowered to excel and make a real impact on our clients' success. Our mission is to provide reliable, efficient,...

Kualifikasi: Minimal pendidikan D3, diutamakan jurusan Sistem Informasi, Teknik Informatika, atau bidang terkait Memahami dasar Operating System Windows Memahami troubleshooting hardware, software, sistem, dan jaringan Mampu menggunakan Microsoft Office & Office 365 Memahami tools seperti Power Automate, Planner, SharePoint, atau sejenisnya menjadi nilai...

Requirement Minimum Diploma (D3) or Bachelor’s degree (S1) in Computer Science, Information Systems, or related fields. 1–2 years of experience in IT Support or Helpdesk is an advantage Familiar with ticketing systems and troubleshooting hardware/software issues Preferably from Manufacturing Company Willing to be Placed at Jababeka 2, Cikarang Job...

Path Finder Investment mencari tenaga IT Helpdesk untuk mendukung operasional outlet dan armada truk melalui penanganan tiket via WhatsApp/telepon. Peran ini mencakup dukungan perangkat POS, PC, printer, jaringan, serta akses Odoo secara efektif.Anda akan mengelola akun Odoo, troubleshooting modul POS, Inventory, dan Accounting, serta berkoordinasi dengan IT...

The Medical Helpdesk Support is responsible for reviewing and assessing medical claims from a clinical perspective to ensure treatments, diagnoses, and hospitalizations are appropriate and aligned with medical guidelines and company policies. The role supports pre-approval requests, reviews medical records and supporting documents, and works closely with...

AI Rudder is a conversational AI company on a mission to transform how businesses communicate with their customers — across voice and digital channels that feel genuinely human. Founded in 2019 and headquartered in Singapore, we're building technologies that bridge languages, enhance understanding, and enable meaningful human–machine communication at...

The Medical Helpdesk Support is responsible for reviewing and assessing medical claims from a clinical perspective to ensure treatments, diagnoses, and hospitalizations are appropriate and aligned with medical guidelines and company policies. The role supports pre-approval requests, reviews medical records and supporting documents, and works closely with...

Category: Business & Customer Operations The Medical Helpdesk Support is responsible for reviewing and assessing medical claims from a clinical perspective to ensure treatments, diagnoses, and hospitalizations are appropriate and aligned with medical guidelines and company policies. The role supports pre-approval requests, reviews medical records and...

The Medical Helpdesk Support is responsible for reviewing and assessing medical claims from a clinical perspective to ensure treatments, diagnoses, and hospitalizations are appropriate and aligned with medical guidelines and company policies. The role supports pre-approval requests, reviews medical records and supporting documents, and works closely with...

DESKRIPSI PEKERJAAN Respond to customer inquiries, requests, and issues through various channels such as WhatsApp Chat (DAISI), email, or ticketing systems. Provide timely and professional support to ensure customer satisfaction. Resolve customer problems or complaints by gathering relevant information, analyzing the situation, and providing appropriate...

Persyaratan 1. Menerima keluhan/kendala dari nasabah yang masuk melalui call, Whatsapp dan Email 2. Merespon keluhan atau pertanyaan nasabah 3. Mencari solusi atas kendala nasabah 4. Membuat report berkala bulanan/quarterly/tahunan 7. Menindaklanjutin complain sampai solved 8. Melakukan input data CRM Minimal Pengalaman S1 semua jurusan diutamakan lulusan...