helpdesk

TECHNICAL REQUIREMENT: 1. Application Support 2. Hardware Management 3. IT Helpdesk Management 4. Basic Insurance Knowledge 5. Basic IT Security 6. Network Management 7. IT Asset Management Key Area: Activities: ITSM Ticketing Management Key Measures: Administering, managing, and addressing improvement idea accordingly in terms of ITSM Tool. Activities:...

Contract Type: PKWT/Contract Placement Location: At One of Our Clients (Jakarta Area) Working System: Full WFO & Shifting Network & Connectivity: Assist in maintaining stable network connections, including basic troubleshooting of LAN/WAN, Wi-Fi, and VPN access. User Lifecycle Management: Manage user accounts, including onboarding/offboarding, password...

OverviewKey Measures and Activities outline responsibilities related to ITSM and end-user support, including incident handling, problem identification, service delivery, and access management.ResponsibilitiesAdministering, managing, and addressing improvement ideas accordingly in terms of ITSM Tool.End user support.Identify incidents or requests from users...

Pengalaman minimum 2 tahun.b. Memiliki pengetahuan dalam Sistem Operasi (Windows).c. Memiliki pengetahuan dalam fitur Sistem Operasi (Hibernate, Offline File Sync, konfigurasi printer, Security Account, Shared Folder, Home Directory).d. Memiliki pengetahuan di MS. Office terutama untuk Outlook.e. Memiliki pengetahuan dalam sistem email.f. Memiliki...

Tanggung JawabBertanggung jawab untuk melakukan penyelesaian masalah bagi klien dan meminimalisir agar masalah tidak terulang.Menerima dan menangani laporan dari pengguna melalui telepon, email, maupun ticketing system.Melakukan pencatatan, klasifikasi, dan eskalasi tiket sesuai prosedur.Melakukan troubleshooting awal terhadap permasalahan.Berkoordinasi...

Recruitment for a subsidiary of PT Indocement Tunggal Prakarsa Tbk. Key Roles : Reporting to the Helpdesk & Application System Support Section Head, this position is responsible for providing serves as liaison between user and MIS in order to resolve issues, receives and key in the issue and follows it up though online facility, include assists system...

Deskripsi Pekerjaan: - Sebagai First Level Support untuk melakukan respon Insiden dan Service Request Operasional IT - Melakukan Pembuatan Tiket Insiden dan Service Request Operasional IT Harian - Melakukan Analisa insiden, menetapkan Prioritas Insiden, dan melakukan proses eskalasi insiden kepada PIC IT terkait - Melakukan Support terhadap user untuk...

Requirement Minimum Diploma (D3) or Bachelor’s degree (S1) in Computer Science, Information Systems, or related fields. 1–2 years of experience in IT Support or Helpdesk is an advantage Familiar with ticketing systems and troubleshooting hardware/software issues Preferably from Manufacturing Company Willing to be Placed at Jababeka 2, Cikarang Job...

About the job Noraa & Co. is supporting a confidential large-scale company in Indonesia that is going through a major technology transformation. The organization operates in a business-critical environment where reliable IT support, workplace technology, and fast issue resolution are essential to daily operations. We are looking for a Senior IT Support /...

The Medical Helpdesk Support is responsible for reviewing and assessing medical claims from a clinical perspective to ensure treatments, diagnoses, and hospitalizations are appropriate and aligned with medical guidelines and company policies. The role supports pre-approval requests, reviews medical records and supporting documents, and works closely with...

Job Description Summary:Responsible for end-to-end payment processes, workflow and SOP/SWI development, SAP Finance operations, Excel-based data processing, and supporting analysis and process improvement effectively.Job Descriptions:Understand end-to-end payment processes, including:- Invoice processing- Payment processingUnderstand business processes and...

The Medical Helpdesk Support is responsible for reviewing and assessing medical claims from a clinical perspective to ensure treatments, diagnoses, and hospitalizations are appropriate and aligned with medical guidelines and company policies. The role supports pre-approval requests, reviews medical records and supporting documents, and works closely with...

Job Description SummaryResponsible for end-to-end payment processes, workflow and SOP/SWI development, SAP Finance operations, Excel-based data processing, and supporting analysis and process improvement effectively.Job DescriptionsUnderstand end-to-end payment processes, including:Invoice processingPayment processingUnderstand business processes and develop...

Persyaratan Wajib - Min. GPA 3 - 21 - 30 tahun - Min experience 1 tahun Tanggung Jawab Pekerjaan - Pendidikan mínimal S1 Teknologi Informasi atau Sistem Informasi - Memiliki kemampuan dasar untuk melakukan instalasi, update, evaluasi hardware, software, sistem & jaringan - Diutamakan berpengalaman dalam sistem rumah sakit - Dapat bekerja secara tim -...

DESKRIPSI PEKERJAAN Respond to customer inquiries, requests, and issues through various channels such as WhatsApp Chat (DAISI), email, or ticketing systems. Provide timely and professional support to ensure customer satisfaction. Resolve customer problems or complaints by gathering relevant information, analyzing the situation, and providing appropriate...

Job opportunity for IT Helpdesk at Pt. Tiga Daya Digital Indonesia in Kota Jakarta Barat, DKI Jakarta, Indonesia.Kualifikasi:Minimal Diploma (D3) atau Sarjana (S1) di bidang Teknologi Informasi, Sistem Informasi, Teknik Informatika, atau jurusan terkait.Memiliki pengalaman sebagai IT Helpdesk, Application Support, Service Desk, atau posisi sejenis.Memahami...

Pendidikan Min D3 jurusan Teknik Informatika, Ilmu Komputer, Elektro atau yang relevan Pengalaman 1 sd 3 tahun di bidang yang relevan, data center dan cloud Teliti, bertanggung jawab, memiliki integritas tinggi Siap bekerja dengan sistem shift Lokasi penempatan kerja di Tangerang Selatan Tonjolkan pengalaman yang relevan dengan jelas.Sesuaikan CV kamu khusus...

Job opportunity for IT Helpdesk at Pt. Tiga Daya Digital Indonesia in Kota Jakarta Barat, DKI Jakarta, Indonesia.Kualifikasi:Minimal Diploma (D3) atau Sarjana (S1) di bidang Teknologi Informasi, Sistem Informasi, Teknik Informatika, atau jurusan terkait.Memiliki pengalaman sebagai IT Helpdesk, Application Support, Service Desk, atau posisi sejenis.Memahami...

Responds to telephone calls, e- mail, and personal requests for technical support related to computer systems, software and hardwareDocuments, tracks, and examine problems to ensure timely solutionsReview service request from user to make sure complied with regulationTroubleshooting and diagnosing system errors and other issues problems related to computer...

Job DescriptionHandle hardware-related tasks: inventory, labelling/tagging, installation/uninstallation, upgrade/downgrade, testing, troubleshooting, and condition monitoring.Handle software-related tasks: inventory, installation/uninstallation, testing, troubleshooting (not including software coding).Support network activities: inventory, labelling/tagging,...