guest services manager

Join to apply for the Guest Service Manager role at IHG Hotels & ResortsJoin to apply for the Guest Service Manager role at IHG Hotels & ResortsGet AI-powered advice on this job and more exclusive features.Our reputation is built on delivering exceptional guest experiences. Is it safe in your hands? We’re searching for a Guest Relations Manager capable of...

Our reputation is built on delivering exceptional guest experiences. Is it safe in your hands? We’re searching for a Guest Relations Manager capable of delivering a truly personal service to leave our guests satisfied every single time they stay with us. A little taste of your day-to-day: Serving as the main point of contact for VIP Guests and ensuring...

Mandarin Oriental Jakarta is looking for a Assistant Guest Service Manager to join our Front Office team.Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the...

Pendidikan minimal D3/S1 di bidang Hospitality atau bidang terkait Memiliki pengalaman di bidang Guest Service atau Front Office, dengan pengalaman supervisi/managerial Memiliki kemampuan leadership dan komunikasi yang baik Mampu menangani keluhan tamu secara profesional Memahami standar pelayanan hotel Menguasai bahasa Inggris Mampu bekerja sama dengan...

The St. Regis Jakarta is seeking a Guest Service Manager to act as the property Manager on Duty, overseeing all operations and delivering the highest levels of hospitality.You will coordinate with departments to resolve guest issues and ensure smooth lobby flow, while mentoring the guest services team. Ideal candidates have a solid front desk background,...

Assistant Guest Service ManagerPerusahaan : Pt Bhumi Prama ArjasaJenis Pekerjaan : Full-TimeJakarta, IndonesiaDeskripsi Pekerjaan - Assistant Guest Service ManagerAssistant Guest Service ManagerMandarin Oriental Jakarta is looking foraAssistant Guest Service Managerto join our Front Office team.Are you a master of craft?Do you thrive in a team that succeeds...

Additional Information Job Number 26114855 Job Category Rooms & Guest Services Operations Location Rajawal Place Jalan HR Rasuna Said Kav. B/4, Setiabudi, Jakarta Selatan 12910, Indonesia VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Serves as the property Manager on Duty and oversees all property operations,...

Swissôtel Living Jakarta Mega Kuningan, part of Accor Hotels, seeks a dedicated Guest Experience Manager to oversee the guest journey from pre-arrival to departure, ensuring outstanding service and brand-standard compliance. You will coordinate VIP arrivals, handle requests and complaints, and drive service improvements across Housekeeping, F&B, Recreation,...

About Kozystay:Kozystay is a fast growing early stage hospitality technology start-up focusing on the short term rentals industry (Airbnb, etc) for the next generation guests. Kozystay provides premium end-to-end property management, capitalising technology to streamline operational processes.Kozystay is looking for driven and passionate individuals to join...

Description POSITION SUMMARY   Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of...

Guest Service Agent - Minimum Diploma in Hospitality or related field. - Good communication and customer service skills. - Good command of English. - Well-groomed and guest-oriented.

Kozystay is a fast growing early stage hospitality technology start-up focusing on the short term rentals industry (Airbnb, etc) for the next generation guests. Kozystay provides premium end-to-end property management, capitalising technology to streamline operational processes. Kozystay is looking for driven and passionate individuals to join the team. We...

POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages....

Welcome guests warmly and provide professional assistance upon arrival and during their visit.Handle guest inquiries, requests, and concerns in a prompt and courteous manner.Provide accurate information about company services, facilities, directions, and general procedures.Manage front desk communication through face-to-face interaction, phone calls, and...

Kozystay is a fast growing early stage hospitality technology start-up focusing on the short term rentals industry (Airbnb, etc) for the next generation guests. Kozystay provides premium end-to-end property management, capitalising technology to streamline operational processes. Kozystay is looking for driven and passionate individuals to join the team. We...

Mercure Jakarta Gatot Subroto seeks a Guest Experience Assistant Manager to oversee the guest journey, ensuring personalized service, handling complaints, and monitoring guest satisfaction. You will collaborate with Front Office, Housekeeping, F&B, and Sales to anticipate needs and uphold Accor standards.The role requires 2–3 years in guest relations or...

Guest Service Agent - Minimum Diploma in Hospitality or related field. - Good communication and customer service skills. - Good command of English. - Well-groomed and guest-oriented.

Tanggung JawabMenjaga hubungan baik dengan department lain di perusahaan dan kepada pelanggan.Melakukan well-groomed yang sesuai dengan ekspektasi perusahaan.Memberikan informasi yang jelas terhadap karyawan untuk operasi perusahaan sehari hari dan acara yang akan berlangsung.Mengetahui semua pelanggan repeater dan mengetahui permintaan khusus pelanggan,...

Company Description Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's rich culinary legacy. The resort is set to be the new beach getaway destination for all generations with standout facilities, including 420...

AYANA Hospitality in Bali invites you to join Bali's largest integrated resort as a Guest Reservations/Front Desk associate. You will manage bookings, share information on room availability and rates, and respond to guest inquiries with a courteous, professional demeanor.We seek Indonesian citizens with 1 year in hospitality, strong English, and excellent...