guest relation

Mengelola reservasi, menyambut kedatangan tamu, serta mengoordinasikan pengaturan tempat duduk bersama tim operasional.Memberikan informasi mengenai menu, fasilitas, promo, serta pengalaman bersantap yang ditawarkan restoran.Membangun hubungan baik dengan tamu reguler, VIP, maupun tamu grup atau acara khusus.Memastikan kenyamanan dan kepuasan tamu selama...

Pendidikan minimal D3 di bidang manajemen perhotelan, pariwisata, atau bidang terkait.Memiliki pengalaman setidaknya 2 tahun sebagai guest relation officer atau posisi terkait lainnya.Memiliki sertifikasi profesi dalam manajemen perhotelan menjadi nilai tambah.Mahir dalam berbahasa Inggris menjadi nilai tambah.Kemampuan komunikasi yang sangat baik secara...

Our client is an independent 5-star luxury boutique resort located in the heart of Seminyak. They are seeking an experienced Guest Relations Manager to lead the resort's guest experience strategy, maintain high-touch personalized service standards, and ensure seamless guest satisfaction throughout the guest journey. Requirements: Proven experience as a...

Our client is an independent 5-star luxury boutique resort located in the heart of Seminyak. They are seeking an experienced Guest Relations Manager to lead the resort's guest experience strategy, maintain high-touch personalized service standards, and ensure seamless guest satisfaction throughout the guest journey. Requirements: Proven experience as a...

Penyambutan & Pelayanan Tamu: Menyambut tamu secara ramah dan profesional, mengarahkan ke meja, memberikan menu, menawarkan rekomendasi/upselling, serta menjaga kenyamanan tamu selama bersantap.Pencatatan & Penyajian Pesanan: Mencatat dan mengonfirmasi pesanan secara akurat (termasuk permintaan khusus/alergi), meneruskan ke dapur/bar, menyajikan hidangan...

We are currently seeking candidates for the following position to join our team at The Seminyak Suites:GUEST RELATIONS SUPERVISORREQUIREMENTS:Previous experience as a Guest Relations Officer in a luxury villa, hotel, or resort.Strong sales and leadership skills.Excellent communication, problem-solving, and interpersonal skills.Must be fluent in English, both...

Membuat laporan komplain dan tamu yang datangBerpenampilan standart perhotelan, Komunikatif, Mampu menggunakan komputer.Pendidikan minimal SMK/D3 Keperawatan (Sederajat)Berpengalaman sebagai Flight Attendant / Sales / SPG / SPB / Caddy / Customer Service / Front Liner di Hotel atau bidang Hospitality menjadi nilai tambahKualifikasi mana yang kamu...

Menyambut dan menyambungkan tamu dengan ramah serta profesional untuk menciptakan pengalaman yang berkesan.Memberikan informasi terkait fasilitas, layanan, program, dan promosi yang tersedia di venue.Membangun dan menjaga hubungan baik dengan tamu untuk meningkatkan kepuasan serta loyalitas pelanggan.Menangani pertanyaan, keluhan, dan kebutuhan tamu secara...

Kesempatan Bite And Bond sedang mencari profesional Guest Relation Officer (GRO) yang ramah, komunikatif, dan berorientasi pada pelayanan untuk bergabung dengan tim kami di Bandung. Sebagai Guest Relation Officer, Anda akan berperan penting dalam memberikan pengalaman terbaik bagi tamu, membangun hubungan yang baik dengan pelanggan, serta memastikan setiap...

Company Description Mercure Bali Legian is a vibrant 4-star international hotel located in the heart of Legian, Bali, just steps away from the beach, shopping, and entertainment areas. As part of Accor, we are committed to delivering heartfelt hospitality and creating memorable experiences for our guests. We foster a dynamic, inclusive, and growth-oriented...

We are looking for an experienced Guest Relations Officer / Front Desk Agent to join a premium hospitality operation in Bali. This role is centered around one thing: creating a smooth, personal and professional guest experience from arrival to departure. As a Guest Relations Officer, you will be one of the main points of contact for our guests throughout...

At Lola’s, we believe great guest experiences start before the guest even takes their seat. We are looking for a Guest Relation Officer (GRO) who is organized, attentive, and confident in managing reservations while ensuring a smooth guest flow throughout the restaurant. Job Responsibilities Monitor and manage restaurant reservations from multiple booking...

Membuat laporan komplain dan tamu yang datang1. Berpenampilan standart perhotelan, Komunikatif, Mampu menggunakan komputer.2. Pendidikan minimal SMK/D3 Keperawatan (Sederajat)3. Berpengalaman sebagai Flight Attendant / Sales / SPG / Caddy / Customer Service / Front Liner di Hotel atau bidang Hospitality menjadi nilai tambahKualifikasi mana yang kamu...

Support the clients to experience customer delight from welcoming, assisting, and ensuring a smooth service. Coordinate appointments for a well-organized schedule. Assist and provide services for the client’s treatment Process accurate payments effectively Address client feedback professionally to resolve issues quickly, to ensure overall customer...

Welcoming guests and answer their inquiries to ensure a professional and positive experience. Liaise with internal teams to organize visits and corporate events Uphold corporate image through professional service and presentation Maintain reception area, manage visitor sign-in, and handle incoming calls Offer assistance with certain tasks (e.g. meeting room...

About the roleWe are seeking a Guest Relations Officer to join PT En Prima Food and Beverage in Central Jakarta. This is a full-time position where you will be the primary point of contact for our guests, ensuring their experience with us is exceptional from the moment they arrive until they depart. As a Guest Relations Officer, you will play a vital role in...

For this position, you will serve as the primary liaison between tenants and property owners throughout the stay—ensuring seamless check-in and check-out experiences, mediating mid-stay concerns, negotiating rental extensions, and maintaining structured property records to deliver exceptional service. Key responsibilities Coordinate with rental agents and...

**Tanggung Jawab Utama** - Menyambut, mendaftar, dan memberikan informasi kepada tamu dengan ramah dan profesional - Membantu tamu dengan check-in dan check-out, serta menangani permintaan dan keluhan mereka secara efisien - Menjadi penghubung utama antara tamu dan departemen lain untuk memastikan pengalaman tamu yang luar biasa - Memelihara kebersihan dan...

AYANA Hospitality in Bali invites an experienced Guest Relations specialist to join Bali's largest integrated resort team. You will welcome guests, assist VIPs, and promote hotel amenities to enhance guest experiences.Key responsibilities include anticipating guest needs, handling inquiries, and maintaining health and quality standards while delivering...

Company DescriptionMercure Jakarta SabangHotel for travellers looking for local and authentic experiencesMercure Jakarta Sabang is a 4-star international hotel, strategically located in the heart of Jakarta, nearby Thamrin street where corporate, Banking, Government offices and Sabang culinary street are only a few steps away. 5 to 15 minutes walking...