customer support

Answer customer inquiries via WhatsApp, Shopee, TikTok Shop, and InstagramHandle returns, exchanges, and complaints with empathy and professionalismRecord customer feedback and report common issues to the operations teamWork closely with warehouse and marketing teams to ensure smooth customer experienceRequirements:1+ year experience in customer service...

Gambaran Umum Pekerjaan Kami mencari seorang Customer Support yang berdedikasi dan profesional untuk bergabung dengan tim kami di PT Advanced Psychotherapy Indonesia. Sebagai Customer Support, Anda akan menjadi garis depan dalam memberikan layanan pelanggan berkualitas tinggi melalui berbagai saluran komunikasi. Posisi ini berperan penting dalam memastikan...

Customer Support Specialist bertindak sebagai wajah perusahaan dan garda terdepan dalam berinteraksi dengan pelanggan. Peran ini bertanggung jawab untuk memberikan pelayanan prima dalam menjawab pertanyaan, menyelesaikan keluhan, dan memberikan panduan penggunaan produk atau layanan perusahaan melalui berbagai saluran komunikasi. Fokus utama peran ini adalah...

DESKRIPSI PEKERJAANAct as the first point of contact for customer inquiries and application-related issuesIdentify, document, and elevate technical issues to the Technical TeamVerify and replicate problems before escalatingMonitor and report the status of issues until they are resolvedCoordinate with internal teams and ensure timely solutions for usersBuild...

Job DescriptionAble to work with the team, motivate and help develop team membersDirectly responsible for customer support staff developmentEnsure that all customer service activities ex. receiving every question, request complaint and customer problem are carried out in accordance with the procedures, and good service procedures in order to meet customer...

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Heritage Guitars, Teisco, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC,...

MyRobin.ID one of the biggest on-demand, pre-screened blue-collar workers on a long and short-term basis platform in Indonesia is #hiring Customer Support L1 to join our Service Operations team Requirements : Domicile in YogyakartaMin. 1 Year of working experience in this fieldAbility to handling complain & maintaining a strong relationship with new...

Job Description Serve customers by telephone, face to face and emailMaintain the confidentiality customer privacy including complaints or requests from customersProvide solutions to customer complaintsMake a complaint report or customer requestEstablish good communication with customers QualificationsMale/FemaleAge maximum 30 yearsMin. D3Have minimum 1...

DESKRIPSI PEKERJAAN Supervise and support a team of agents handling multiple live chats from retail agents regarding their travel reservations. Manage email, chat, and voice communications with suppliers. Oversee the processing and confirmation of clients’ travel booking itineraries with high accuracy. Ensure team members follow detailed instructions and...

Serve customers by telephone, face to face and emailMaintain the confidentialitycustomer privacy including complaints or requests from customersProvide solutions to customer complaintsMake a complaint report or customer requestEstablish good communication with customersQualificationsMale/FemaleHave minimum 1 year experience as Customer Support / Call Center...

Kami mencari Nutritionist Customer Support yang berdedikasi dan proaktif untuk bergabung dengan tim kami. Kandidat akan bertanggung jawab membantu customer menjawab pertanyaan terkait nutrisi dan program diet, dengan bantuan tools AI sebagai pendukung kerja untuk memastikan customer menerima dukungan yang akurat, tepat waktu, dan efektif.Lokasi Kantor : Ruko...

Able to work with the team, motivate and help develop team membersDirectly responsible for customer support staff developmentEnsure that all customer service activities ex. receiving every question, request complaint and customer problem are carried out in accordance with the procedures, and good service procedures in order to meet customer...

Develop and maintain strong, long-term relationships with distributors.Manage communication with distributors through phone calls and digital channels, ensuring timely and professional responses.Identify and resolve distributors’ concerns by providing effective and solution-oriented support.Serve as the company's official representative, upholding brand...

As a global customer support, you will be responsible for providing exceptional customer support, resolving inquiries, and maintaining positive customer relationship.RESPONSIBILITYResponding promptly to customer inquiries under Service Level Agreement (SLA) through various channels in accordance with Standard Operating Procedure (SOP)Carry out a good problem...

What Makes Cloudbeds UniqueAt Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a...

Overview We are looking for enthusiastic and detail-oriented Sales Support Executives to join our team and work with one of our UK-based clients. This is an entry-level, non-voice role where you will support sales and customer operations through emails and chats only, aligned with UK business hours. Customer Support Executive Duties and...

DetikPay mencari Head of Customer Support yang berpengalaman untuk memimpin fungsi Customer Support dan Merchant Support pada bisnis payment gateway/digital payment, memastikan kualitas layanan, kecepatan penyelesaian masalah, serta penanganan incident dan escalation berjalan secara efektif.Memimpin fungsi Customer Support, Customer Operations, dan Merchant...

Job Overview We are looking for a responsible, customer-service-oriented CSR to join our E-commerce Sales and Support Team. As a CSR, you will be responsible for handling customer support enquiries and working in a fast-paced environment with an international team. Responsibilities Providing sales support to online customers through our CRM platform,...

Proactively handle and follow up on leads via WhatsApp, email, and digital channelsGuide users seamlessly through the pipeline SignMaintain accurate CRM data, status updates, tags, feedback, and follow-up recordsIdentify and coordinate qualified leads with the Business Development teamAddress basic customer questions and identify their specific needsPrepare...

Harian: Menangani troubleshooting dasar untuk masalah umum dan teknis. Memberikan support langsung kepada pelanggan melalui berbagai channel. Mengoordinasikan masalah yang perlu dieskalasi dengan Account Manager/Sales Representative dan Division Leader. Mingguan: Memantau dan memperbarui tiket support yang masih aktif. Mengumpulkan feedback pelanggan dan...