customer service representative

Résumé du poste The role is responsible for the end-to-end Order To Cash process in order to ensure on-time order fulfilment in Business-to-Business support at country or regional level including sales order management of domestic, export and consignment, customer complaint coordination, operational problem solving, timely follow-up of order fulfilment...

Customer Service Representative – Night ShiftPosition: Customer Service RepresentativeEmployment Type: Full-time / Part-timeNumber of Positions: 2–3Location: WFH/HybridAbout the RoleWe are looking for Customer Service Representatives to support business and customer requests during the night shift.The successful candidate will be responsible for...

Customer Service Representative Memperjelas persyaratan pelanggan; menggali pemahaman, menggunakan alat dan sumber daya pendukung keputusan untuk memberikan solusi yang tepat kepada pelanggan Pertahankan pengetahuan dasar tentang produk dan/atau layanan klien. Siapkan pekerjaan yang lengkap dan akurat, termasuk pencatatan akun yang sesuai jika...

Support Sales, Program manager to ensure excellent service to customers.Day-day order processing, to verify the PO pricing versus the quote price, MOQ and shipment term.Day-day order tracking, to confirm the material availability, production capacity and delivery schedule.Expediting urgent demands on material and production to satisfy customer’...

Fungsi Pokok / Tanggung Jawab Inti Memastikan layanan yang diberikan kepada pelanggan memenuhi Indikator Kinerja Utama (KPI) yang sesuai kontrak Memperjelas persyaratan pelanggan; menggali pemahaman, menggunakan alat dan sumber daya pendukung keputusan untuk memberikan solusi yang tepat kepada pelanggan Mendengarkan kebutuhan dan kekhawatiran pelanggan...

Are you passionate about delivering exceptional customer experiences and solving problems with empathy and professionalism? Join our growing team as a Customer Service Representative and become part of an organization that values customer satisfaction, teamwork, and continuous development. Location: Sleman City Hall, Yogyakarta (Work From...

Job TitleCustomer Service Representative (English)Essential Functions/Core ResponsibilitiesEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customerListen attentively to...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's...

DESKRIPSI PEKERJAAN Memberikan panduan kepada konsumen dan partner dalam menggunakan produk dan layanan Grab. Menangani pertanyaan, keluhan, serta dispute yang disampaikan oleh konsumen dan partner. Memberikan pelayanan yang cepat, ramah, efektif, dan berorientasi pada kepuasan konsumen. Memberikan edukasi terkait produk Grab, program promosi, serta membantu...

1. Customer Interaction: Provide real-time assistance to customers via live chat, addressing inquiries related to product information, order status, returns, and other general concerns.2. Order Processing: Assist Customers with order placement, tracking, and cancellations.3. Problem Resolution: Identify and troubleshoot customer issues, escalating complex...

Service Operation Support.Job DescriptionMelayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan TelkomselService Operation Support.Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.JOB REQUIREMENTPendidikan min. D3 semua...

Job TitleCustomer Service RepresentativeFungsi Pokok/Tanggung Jawab IntiMemastikan layanan yang diberikan kepada pelanggan memenuhi Indikator Kinerja Utama (‘KPI’) yang sesuai kontrakMemperjelas persyaratan pelanggan; menggali pemahaman, menggunakan alat dan sumber daya pendukung keputusan untuk memberikan solusi yang tepat kepada pelangganMendengarkan...

Responsible for supporting Sales and Program Management in managing customer orders, coordinating production and delivery schedules, maintaining customer communication, and ensuring timely, accurate, and efficient order fulfillment to achieve high customer satisfaction. Support the Sales and Program Manager to ensure excellent service to...

About Royal Den Hartogh Logistics Royal Den Hartogh Logistics is a leading logistics service provider for the chemical, gas, polymer, and food industries. Our family-owned company, founded in 1920 in the Netherlands, is strongly committed to safety and sustainability. Together with our customers and suppliers, we develop smart logistics solutions that...

We are seeking a proactive and customer-focused Farsi-speaking Customer Service Representative to join our team - Reporting to the Team Lead, Customer Service. The ideal candidate will be responsible for delivering exceptional support to our Indonesian Bahasa & English speaking clients (using google translate), resolving inquiries efficiently, employing a...

About Royal Den Hartogh Logistics Royal Den Hartogh Logistics is a leading logistics service provider for the chemical, gas, polymer, and food industries. Our family-owned company, founded in 1920 in the Netherlands, is strongly committed to safety and sustainability. Together with our customers and suppliers, we develop smart logistics solutions that...

1. Menjadi Resepsionis untuk Menerima Tamu 2. Menjalin Hubungan yang Baik dengan Pelanggan (Customer Relation Officer) 3. Sebagai Komunikator 4. Melayani Pelanggan Melalui Telepon Maupun Bertatap Muka Langsung 5. Mengorganisir Administrasi 6. Menjalankan KPI sesuai ketentuan yaitu (80% Selling, 20% Service)

**Job Description** - Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel - Service Operation Support. - Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel. JOB REQUIREMENT - Pendidikan min. D3 semua...

Job DescriptionMelayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel .Service Operation Support.Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.JOB REQUIREMENTPendidikan min. D3 semua jurusan.Bisa...

Service Operation Support.Job DescriptionMelayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel .Service Operation Support.Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.JOB REQUIREMENTPendidikan min. D3...