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Paystone is seeking an Analytics Engineer to build and own DataCandy’s data foundation. You will centralise product, client, and lifecycle data in Databricks, define metrics, and surface insights through Salesforce to support Customer Success and Account Management teams.You will develop reliable data pipelines, create a governed Client 360 view, and...

Traveloka in Jakarta is seeking a Data Analyst to turn data into actionable insights that improve customer care efficiency and satisfaction. You will build dashboards and data pipelines to monitor key KPIs and collaborate with Product, Engineering, and Operations to drive data-driven improvements.The role requires strong SQL, Python, and BI skills,...

PT Mitra Distribusi Utama saat ini membuka posisi untuk staf layanan pelanggan dan administrasi operasional di Tangerang. Tugas meliputi menjawab pertanyaan pelanggan melalui chat, email, dan media lain secara sopan, serta mengelola data transaksi harian.Anda perlu menguasai Microsoft Excel (rumus dasar hingga Pivot Table), typing minimal 40 WPM, serta...

Job SummaryResponsible for managing customer care operations, ensuring excellent customer service, effective complaint resolution, and achieving team performance targets. Job Responsibilities Manage and supervise the Customer Care team and daily customer service operations. Develop and implement customer service SOP, workflow, and service standards. Monitor...

Leverage data to produce actionable insights independently that help optimize customer care efficiency, reduce operational costs, and improve customer satisfaction metrics.Conduct deep-dive analyses to enhance customer experience.Develop and maintain dashboards and data pipelines that track critical Goals related to customer care operations, performance, and...

Mengelola dan mengoptimalkan CRM Marketplace untuk memastikan komunikasi dan pelayanan kepada customer berjalan efektif.Melakukan monitoring KPI dan performa chat customer, termasuk response rate, response time, resolution rate, dan customer satisfaction.Memantau aktivitas dan kualitas interaksi customer serta memastikan pencapaian target sesuai standar dan...

Jika Anda menyukai pekerjaan yang berhubungan dengan komunikasi, administrasi, dan customer relationship, kami mengundang Anda untuk bergabung bersama tim kami.Mengelola database pelanggan agar selalu akurat dan update.Melakukan pencatatan serta filing data, termasuk data kerusakan unit dan penugasan mekanik.Berkoordinasi dengan tim internal (mekanik,...

This is a Customer Service role focused on managing customer communications, order processing, and delivery coordination for a shoes factory operation. Key responsibilities Communicating with customers Managing emails Inputting Purchase Orders (PO) including checking prices, swatches, and articles Creating Delivery Orders (DO) Handling claims from...

Our Client : Banking IndustryLocated in : BSD Tangerang (Full WFO & Shifting)is looking Data Center Engineering with requirement bellowBachelor’s degree in computer science, Information Systems or relative fieldMinimal 3 years experience in Data Center EngineeringFamiliar with handling Mechanical Electric DC (UPS,CRAH/PCU , Chiller, Panel)Manage routine...

PT Omoway Technology Indonesia is seeking a seasoned Customer Care Manager to lead the team and ensure exceptional service delivery. You will oversee daily operations, implement SOPs, monitor KPIs, and resolve escalated issues while coordinating with Sales, After-Sales, Service, Spare Parts, and Logistics to drive resolution and satisfaction.The role...

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.The 8x8 Customer Success team grows long-term profitable customer relationships by making strategic, operational and measurable contributions to customers' unique business...

The Data Scientist plays a pivotal role in developing and operationalizing AI and machine learning solutions that address key business challenges across consumer, enterprise, and corporate domains. This role transforms complex business questions into analytical use cases, designs and trains predictive and prescriptive models, and ensures each model delivers...

About usMidea Electronics Indonesia is a leading global manufacturer and distributor of home appliances and heating, ventilation, and air conditioning (HVAC) systems. With a commitment to innovation, quality, and customer satisfaction, we serve millions of customers worldwide. Our company culture is built on excellence, teamwork, and a dedication to...

DescriptionWhat you'll do: Build and ship LLM systems and workflows to production, where real bankers and customers use them Learn to evaluate AI properly: offline evals, A/B tests, live monitoring Work hands-on with Python, vLLM, prompt optimization, and fine-tuning Work alongside experienced teams in Product, Risk, and Compliance to apply data science...

Anabatic seeks a strategic leader to head its Personal Data Protection function. You will formulate strategies, governance frameworks, policies, and risk management processes to safeguard personal data across the organization.You will oversee regulatory compliance, guide business units, and ensure data handling complies with applicable laws while maintaining...

Understand PayLater business, our customers, collection strategies.Collaborate closely with PMs and collection team to enable new features and optimize collection strategies through analysis and A/B experiments. Present findings clearly through written narratives, documents, dashboards and during stakeholder discussions.Collaborate with Data Science team to...

Lead the management of the company's Personal Data Protection function by formulating strategies, policies, governance frameworks, and risk management processes; overseeing regulatory compliance; and providing guidance and consultation to all business units. This ensures that personal data is managed securely and in compliance with applicable laws and...

DescriptionAbout the job📌 EMPLOYMENT DETAILSEmployment type: through 3rd party/ vendorDuration: 24 months fixed term (subject to change based on business needs)Work setup: Full onsite with dedicated full office hours based in BSD, Tangerang.THE ROLELeadDirect the end-to-end product strategy and vision across a portfolio of products, aligning with...

Minimum Bachelor's degree (S1) in Information Technology, Computer Engineering, Electrical Engineering, or a related field Has experience around 3-5 years as Data Center Engineer or similar position Experienced in handling mechanical and electrical systems Experienced in handling hardware server Detail-oriented, responsible, and able to work independently as...

Melakukan supervisi dan koordinasi terhadap semua kegiatan proyek, mulai dari proyek dimulai, sampai dengan serah terima.Mengatur manpower, melakukan koordinasi dengan customer, vendor, dan subkontraktor.Mengawal penyelesaian proyek hingga proses serah terima (BAST).Persyaratan:Diutamakan memiliki pengalaman dalam proyek Data Center, MEP, Critical Facility,...