cs support

Merancang dan mengimplementasikan project peningkatan kualitas & performa CS Support.Mengelola timeline, progress, pilot, rollout, dan evaluasi project.Berkoordinasi dengan tim Support dan lintas fungsi untuk penyelesaian isu & perubahan proses operasional.Menyusun laporan performa layanan dan project serta memberikan insight/rekomendasi kepada...

PT SICEPAT EKSPRES INDONESIA mencari kandidat untuk merancang dan mengimplementasikan proyek peningkatan kualitas & performa CS Support. Posisi ini fokus pada pengelolaan timeline, pilot, rollout, dan evaluasi proyek.Kandidat akan berkoordinasi dengan tim Support dan lintas fungsi untuk penyelesaian isu serta perubahan proses operasional, serta menyusun...

Proactively manage and resolve difficult complaints until they are resolved.Communications & Customer Relations, being the primary point of contact, building trust, and providing status updates.In-depth Problem Analysis, investigating the root cause of complaints and their impact on customers.Cross-Department Coordination, collaborating with internal teams...

Mengawasi operasional tim Customer Service pada layanan cash management Memastikan seluruh proses layanan cash handling berjalan sesuai SOP Menangani eskalasi keluhan pelanggan terkait cash management Memastikan akurasi data transaksi, rekonsiliasi, dan laporan kas Monitoring proses cash in, cash out, dan settlement harian Koordinasi dengan tim operasional,...

PPG Jakarta IHQ asks for a capable Customer Service Executive to report to the CS Manager and be based at the Jakarta headquarters. The role involves supporting key accounts, internal sales, and order management, with collaboration across production, purchasing, and logistics to ensure on-time shipments.English fluency and chemical-industry experience are...

Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make...

About The Job The CS Excellence Main Distributor & E-Commerce role is responsible for driving customer service excellence, optimizing distributor operations, and ensuring effective sales and supply chain performance through the management of service levels, planning processes, distributor performance, and reporting. Key responsibilities include Manage,...

Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make...

Blibli is seeking a Software Development Engineer (CS, Return, Loyalty) to design, build, and maintain scalable backend services for Customer Service, Returns, and Loyalty. You will work with Java Spring Framework and Vue.js to deliver robust APIs and integrations across Blibli's ecosystem.Join a collaborative team that participates in the full SDLC, from...

Software Development Engineer (CS, Return, Loyalty) Build and maintain scalable applications for Customer Service, Return, and Loyalty platforms. Develop backend services, APIs, and system integrations using Java Spring Framework, while supporting frontend development using Vue.js. Participate in the end-to-end software development lifecycle, including...

Software Development Engineer (CS, Return, Loyalty) Build and maintain scalable applications for Customer Service, Return, and Loyalty platforms. Develop backend services, APIs, and system integrations using Java Spring Framework, while supporting frontend development using Vue.js. Participate in the end-to-end software development lifecycle, including...

Short Intro and About the Job The CS Excellence Main Distributor & E-Commerce role is responsible for driving customer service excellence, optimizing distributor operations, and ensuring effective sales and supply chain performance through the management of service levels, planning processes, distributor performance, and reporting. Key...

About The Role Blibli is on a journey to become Indonesia’s #1 e-commerce platform — built on trust, innovation, and care. We’re creating better experiences for customers and sellers through technology, collaboration, and a deep commitment to quality. Here, every idea matters, and every action helps us grow stronger together.Within Engineering, you'll...

Job ResponsibilitiesOversee the management, governance, and operation of the DPLK, ensuring compliance with regulatory requirements.Ensure all operational, administrative, and client service functions of the DPLK operate efficiently, accurately, and at scale to support business growth.Ensure operational readiness, service quality, and regulatory compliance...

Software Development Engineer (CS, Return, Loyalty) Blibli is on a journey to become Indonesia’s #1 e-commerce platform — built on trust, innovation, and care. We’re creating better experiences for customers and sellers through technology, collaboration, and a deep commitment to quality. Here, every idea matters, and every action helps us grow stronger...

PT Summarecon Agung Tbk. (Summarecon Mall Makassar) invites a qualified Officer - IT System Support to join our Mall operations team in Makassar.The role focuses on coordinating IT system support activities and ensuring reliable IT infrastructure to support daily operations. The ideal candidate holds a bachelor's degree in IT/CS, fresh graduates are welcome,...

FULLTIME JOB OPPORTUNITY!!Mid March joiners only OR Immediate Joiners !!!About Client : Industry IT Services and IT ConsultingCompany size: 10,001+ employeesHeadquarters: Newark, CaliforniaSpecialties: Renewals Management, Technical Support, Customer Care, Cross Channel Media, Sales and Marketing, Outsourcing, and Call...

PT Abadi Sejahtera Finansindo (Head Office) in Serpong is seeking an IT Support professional to join our IT team. You will monitor system performance, troubleshoot incidents, and support deployments across our web applications and digital platforms.Ideal candidates hold a Bachelor's degree in IT/CS, have at least 1 year of IT/Application Support experience,...

Seven Retail, a growing House of Brands in Indonesia, invites an IT Support Senior Associate to keep our IT environment running smoothly across offices. You will troubleshoot hardware, software, network issues and provide end-user support.You hold a Bachelor's in IT/CS and have 4+ years in IT or Technical Support, with FortiGate, Sophos or MikroTik...

PT Jalin Pembayaran Nusantara is seeking a Switching Application Support Officer to join the IT Application & Services team in Jakarta. You will manage Switching systems, troubleshoot issues, and coordinate with vendors to resolve incidents.Requirements include a Bachelor’s in IT/CS, 2+ years in application or system support, strong analytical skills,...