cs support

Menyambut tamu dengan sikap ramah dan profesional, baik secara langsung, melalui telepon, maupun pesan digitalMenangani proses check-in dan check-out tamu, termasuk melakukan verifikasi data dan penyerahan kunci kamarMemberikan informasi dasar mengenai fasilitas penginapan serta membantu menjawab kebutuhan tamu selama menginap.Menanggapi pertanyaan, menerima...

Merancang dan mengimplementasikan project peningkatan kualitas & performa CS Support.Mengelola timeline, progress, pilot, rollout, dan evaluasi project.Berkoordinasi dengan tim Support dan lintas fungsi untuk penyelesaian isu & perubahan proses operasional.Menyusun laporan performa layanan dan project serta memberikan insight/rekomendasi kepada...

PT SICEPAT EKSPRES INDONESIA mencari kandidat untuk merancang dan mengimplementasikan proyek peningkatan kualitas & performa CS Support. Posisi ini fokus pada pengelolaan timeline, pilot, rollout, dan evaluasi proyek.Kandidat akan berkoordinasi dengan tim Support dan lintas fungsi untuk penyelesaian isu serta perubahan proses operasional, serta menyusun...

Handle and respond to seller inquiries and complaints through designated communication channelsProvide accurate information and assistance regarding NSS shipment status, delivery issues, returns, and other operational concernsInvestigate seller-reported cases by checking relevant systems, trackers, and operational informationCoordinate with internal...

1. Minimum education S1 in Economics, Management, Accounting, Business, Marketing, Engineering, IT (Preference is given to State Universities) 2. Have a minimum of 1-2 years experience in the field of Marketing (offline/online) or Customer Service, preferably in the field of education. 1. Have a Decent knowledge of Digital Marketing will be a plus. 2. Have...

The Project Coordinator is responsible for leading and coordinating the daily operations of the Customer Service (CS) team to ensure project deliverables are completed accurately, efficiently, and in accordance with client requirements and established service standards. This role serves as the operational leader and coordination bridge between KST...

Blibli is seeking a Software Development Engineer (CS, Return, Loyalty) to design, build, and maintain scalable backend services for Customer Service, Returns, and Loyalty. You will work with Java Spring Framework and Vue.js to deliver robust APIs and integrations across Blibli's ecosystem.Join a collaborative team that participates in the full SDLC, from...

Software Development Engineer (CS, Return, Loyalty) Blibli is on a journey to become Indonesia’s #1 e-commerce platform — built on trust, innovation, and care. We’re creating better experiences for customers and sellers through technology, collaboration, and a deep commitment to quality. Here, every idea matters, and every action helps us grow stronger...

Software Development Engineer (CS, Return, Loyalty) Sarana Jaya, Kota Jakarta Pusat, Dki Jakarta, Indonesia 0 - 2 Years Job Description About the Role Blibli is on a journey to become Indonesia's #1 e-commerce platform - built on trust, innovation, and care. We're creating better experiences for customers and sellers through technology, collaboration, and a...

Customer Service Team Lead (CS/BPO)- English B2 Level- YOGYAKARTA Job Openings Customer Service Team Lead (CS/BPO)- English B2 Level- YOGYAKARTA About the job Customer Service Team Lead (CS/BPO)- English B2 Level- YOGYAKARTA FULLTIME JOB OPPORTUNITY!!Mid March joiners only OR Immediate Joiners !!!About Client :Industry IT Services and IT ConsultingCompany...

About The Role Blibli is on a journey to become Indonesia’s #1 e-commerce platform — built on trust, innovation, and care. We’re creating better experiences for customers and sellers through technology, collaboration, and a deep commitment to quality. Here, every idea matters, and every action helps us grow stronger together.Within Engineering, you'll...

PT Excelso Multirasa is seeking an IT Support professional to maintain and repair computers, printers, and networks across outlets. The role includes providing POS support, managing network connections with Mikrotik, firewalls, and VPN, and installing software and OS updates on work devices.The ideal candidate will have a bachelor's degree in IT/CS/IS or a...

PT Summarecon Agung Tbk. (Summarecon Mall Makassar) invites a qualified Officer - IT System Support to join our Mall operations team in Makassar.The role focuses on coordinating IT system support activities and ensuring reliable IT infrastructure to support daily operations. The ideal candidate holds a bachelor's degree in IT/CS, fresh graduates are welcome,...

PT Kewpie Indonesia is seeking an IT Support professional to install, configure, and maintain PCs, networks, and CCTV systems at Head Office & Factory Deltamas, Cikarang Pusat, West Java. The role includes troubleshooting LAN/Wi‑Fi, routers, switches, and business applications such as ERP and WMS.The ideal candidate holds a Bachelor's in IT/CS/IS with...

Cermati is a fintech startup in Indonesia seeking a Business Development Support Officer to join our Digital Insurance initiative in Jakarta. You will coordinate with BI and Product teams, manage masterfiles, and support proposals and stakeholder liaison to drive growth.The role emphasizes data accuracy, invoicing reconciliations, and close collaboration...

We’re looking for a proactive Customer Support Specialist (English-speaking) to join our fully remote team supporting the APAC market. You’ll give hands-on support to our customers, handling refunds, subscriptions and ticket management, and make sure every parent and student you help has a smooth, positive experience. We want someone who is smart, adapts...

Tetherfi is seeking an Associate Support Specialist / Support Specialist for Video Contact Center. You will provide technical support, troubleshoot issues, and guide customers through product features, with duties spanning remote sessions and occasional on-site visits.Ideal candidates have 2–5 years of experience, a CS/SE degree, strong English, and...

Tata Consultancy Services (TCS) is seeking an experienced Application Support Engineer to help maintain and improve production web and mobile services in Jakarta. You will investigate incidents, troubleshoot APIs, and collaborate across product, engineering, and operations teams.The role requires 5-7 years of related experience, a bachelor’s degree in...

Lemomo International Indonesia mencari Customer Care yang teliti, ramah, dan komunikatif untuk menangani chat terkait keluhan pengguna pada aplikasi e-commerce kami.Posisi ini fokus pada penanganan chat, memberikan panduan solusi, mencatat keluhan, dan melaporkan penyelesaiannya. Pengalaman minimal 1 tahun di CS/chat support di e-commerce jadi nilai tambah;...

Pt Infinitium Solutions in Bekasi, West Java, is seeking a Technical Support Engineer to join our software solutions team. You will provide advanced technical support for our enterprise software, diagnose complex issues, and collaborate with developers to ensure optimal performance.The successful candidate will have a Bachelor's in CS/IT/Engineering, at...