cs communication

Role Description This is a full-time, on-site CS & Document EXIM role based in Surabaya. The role focuses on handling export–import documentation and providing customer service support for logistics operations. Day-to-day responsibilities include preparing, reviewing, and managing shipping and customs documents, ensuring compliance with relevant...

Overview Customer Succes Specialist Responsibilities Answering an Incoming Calls, Chats and Respond to Emails.Handle Customer Inquiries by Email and Social Media.Provide Customers about Product and Service Information.Identify and Escalate Priority Issues.Documenting All Call Information According to Standard Operating...

About The Job The CS Excellence Main Distributor & E-Commerce role is responsible for driving customer service excellence, optimizing distributor operations, and ensuring effective sales and supply chain performance through the management of service levels, planning processes, distributor performance, and reporting. Key responsibilities include Manage,...

Short Intro and About the Job The CS Excellence Main Distributor & E-Commerce role is responsible for driving customer service excellence, optimizing distributor operations, and ensuring effective sales and supply chain performance through the management of service levels, planning processes, distributor performance, and reporting. Key...

Solutions Architect, Technology CS - APJ - CSC TechDo you want to learn from top AWS subject matter experts and get paid while you train for an exciting career in the tech industry?In this role you'll partner across AWS teams to help customers craft highly scalable, flexible and resilient cloud architectures that address customer business problems. You'll...

About The Role Blibli is on a journey to become Indonesia’s #1 e-commerce platform — built on trust, innovation, and care. We’re creating better experiences for customers and sellers through technology, collaboration, and a deep commitment to quality. Here, every idea matters, and every action helps us grow stronger together.Within Engineering, you'll...

Select how often (in days) to receive an alert: Plan International is an independent development and humanitarian organization that advances children’s rights and equality for girls. In Indonesia, Plan International operates since 1969, and in 2017 Yayasan Plan International Indonesia (YPII) was established as a national entity of Plan International in...

Software Development Engineer (CS, Return, Loyalty) Blibli is on a journey to become Indonesia’s #1 e-commerce platform — built on trust, innovation, and care. We’re creating better experiences for customers and sellers through technology, collaboration, and a deep commitment to quality. Here, every idea matters, and every action helps us grow stronger...

FULLTIME JOB OPPORTUNITY!!Mid March joiners only OR Immediate Joiners !!!About Client : Industry IT Services and IT ConsultingCompany size: 10,001+ employeesHeadquarters: Newark, CaliforniaSpecialties: Renewals Management, Technical Support, Customer Care, Cross Channel Media, Sales and Marketing, Outsourcing, and Call...

Buat temen-temen yang jago speak-speak sama customer alias jago jualan, Yuk join dengan kita buat jadi Customer Service Aquisition Tugasnya ngapain aja sih? 1. Balesin chat customer 2. Mengedukasi customer terkait product knowledge 3. Mengarahakan pembayaran. 4. Handling complain 5. buat laporan penjualan Kualifikasi: 1. Experienced in the same...

**Job Summary** Manage the day-to-day operations of a frontline CS team within a single line of business. Deliver KPIs, develop agents, and serve as the operational point of contact for the client. **Key Responsibilities** - Lead a team of 8-15 CS agents; manage rosters, shifts, attendance, and real-time workload - Own daily/weekly/monthly KPI delivery...

About Igloo  Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate...

FIND YOUR 'BETTER' AT AIAWe don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support...

Bulten-Exim, Jakarta-based, seeks a Customer Service & Operations Team Lead to manage daily CS & operations activities and ensure timely order fulfilment and logistics execution. You will coordinate with internal teams, 3PLs and HQ to resolve issues and optimize service delivery.The role requires 5+ years in CS/Logistics or supply chain ops, 2+ years in...

**Job Summary** Lead the overall customer service operation across multiple LoBs. Accountable for client delivery, team performance, P&L health of CS operations, and developing the management bench (Team Leaders, QA, Trainer, VOC). **Key Responsibilities** - Own end-to-end CS delivery across LoBs: SLA, quality, productivity, CSAT, and cost-to-serve - Manage...

PT Technova Optima Prima is seeking an Associate Technical Consultant (Full Time) to join our engineering team in Indonesia. You will proactively learn new technologies, research technical solutions to business problems, and communicate with clients and internal stakeholders.This role involves end-to-end project development from requirements gathering and...

Support CS Manager and current CS Supervisor to in the process Order to Cash process (O2C) in Indonesia, including receiving orders up to billing and collection, including order processing & deliveries, invoicing, cross division communication, handling routine and complex inquiries and complaints.Supporting CS Manager and other CS Supervisor managing CS...

CS Outsource is seeking a proactive STR Transaction Coordinator to manage end-to-end real estate transactions sourced primarily through Zillow and other online channels. You will support deal flow, coordinate between stakeholders, and ensure seamless execution from contract to closing.The role requires experience in real estate transaction coordination,...

PT Technet Vision Indonesia is a system integrator in Jakarta seeking a Junior Sales professional to support the sales team, identify prospective clients, and maintain relationships. The role involves presenting products, training customers, and helping achieve sales targets in an on-site capacity.The ideal candidate holds a Bachelor’s degree in...

Mekari is Indonesia's leading SaaS company seeking an Engineering Project Coordinator to help drive documentation, track progress, and coordinate activities within Engineering Leadership.You will maintain project records, schedule meetings, and communicate with stakeholders while providing administrative support to leadership.Ideal candidates have a degree...