concentrix

Concentrix in Yogyakarta invites applications for a full-time Customer Service (English speaking) position. The role requires a Bachelor’s degree, strong customer service skills, and excellent English (minimum B2). Candidates should be able to work during office hours in the office setting.The job targets entry-level professionals in Customer Service and...

Join to save Customer Service (English Speaking) at Concentrix This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in Yogyakarta. Requirements: Bachelor’s degree holder. Have Customer Service skills. Strong communication and interpersonal skills. Good proficiency in English is a MUST, minimum B2 level. Ability...

Concentrix is seeking a Sr. Manager, Operations to coach and supervise a group of Operations Managers and Team Leaders, focusing on building client relationships, meeting service levels and achieving financial goals.This role is based in Yogyakarta, Indonesia and requires hands-on leadership in a fast-paced environment. You will lead profitability efforts,...

Concentrix is seeking a Customer Service Representative (English) to deliver high-quality support to customers in Indonesia. You will clarify needs, use resources to resolve issues, greet customers professionally, and maintain product knowledge while meeting KPIs.The role requires strong communication skills, attention to detail, and the ability to multitask...

Concentrix in Jakarta seeks an Operations Manager I to coach and supervise a group of Team Leaders and ensure client service levels and financial targets are met. The role emphasizes coaching, performance management, and cross-functional collaboration with HR, Quality, and WFM to drive continuous improvement.The candidate should have an Associate''s Degree...

Concentrix mencari Customer Service Representative untuk bergabung di Surakarta. Peran ini fokus pada memahami persyaratan pelanggan, memberikan solusi yang tepat, dan menjaga catatan akun dengan akurat.Kandidat diharapkan sopan, berorientasi layanan, serta mampu bekerja secara tim maupun mandiri dengan fleksibilitas shift. Posisi ini menuntut keterampilan...

PT Concentrix Services Indonesia is seeking an English Customer Service Agent to support our growing e-commerce operations in Yogyakarta. If you have strong communication skills, enjoy helping others, and are comfortable with night shift schedules, we'd love to hear from you!This role welcomes fresh graduates and candidates with experience. Relocation to...

Concentrix is seeking a Quality Assurance/Analyst (Mandarin) willing to relocate to Ho Chi Minh City, Vietnam. You will monitor calls, chats and emails, evaluate quality and report results to stakeholders. You will participate in calibration sessions and internal audits to improve processes and drive efficiency.The role requires a Bachelor's degree and...

PT NEW CORAL SEA seeks a driven Business Development Manager to cultivate top-tier BPO clients, with a special focus on Fintech firms across Southeast Asia. The role emphasizes leveraging existing relationships and pursuing new opportunities while collaborating with internal teams to tailor offerings and proposals.The ideal candidate has a proven BD track...

PT Concentrix Services Indonesia in Yogyakarta is seeking a Content Moderator to review user-generated content across platforms, enforce guidelines, and help maintain a safe online environment. The role requires strong English skills (minimum B2) and prior moderation experience, with work from the Yogyakarta office in a rotating 24/7 shift schedule.Diploma...

Concentrix in Yogyakarta is seeking a Customer Service/Chat Support Agent to assist customers via online chat and messaging platforms, answering questions and providing helpful information.You will guide customers through products, troubleshoot issues, document interactions, and escalate when needed, while aiming to meet targets for response time and...

Job Title: Sr. Manager, OperationsThe Sr. Operations Manager is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations.Essential Functions/Core ResponsibilitiesMaintain and...

Concentrix in Yogyakarta seeks an English-speaking Customer Service Agent for our Online Travel Agency. You will handle omnichannel inquiries from European and US travelers, assisting with flights, hotels, and changes, delivering friendly, solution-focused support.The role offers night shifts aligned to European/US time zones, a 5-day week, and opportunities...

Concentrix mengundang kandidat untuk posisi petugas collections di Jakarta Pusat. Tugas utama adalah menghubungi nasabah untuk penagihan, menjelaskan tagihan, dan menyepakati rencana penyelesaian sesuai kebijakan perusahaan.Kandidat diwajibkan memiliki minimal 6 bulan pengalaman collection, kemampuan komunikasi dan negosiasi yang baik, serta mampu bekerja...

PT Concentrix Services Indonesia in Yogyakarta is seeking an English Customer Service Agent (Call Center) to support our growing online travel agent operations. You will handle inquiries with empathy, manage orders, and provide accurate information in English.The ideal candidate has at least 1 year in customer service (fresh grads welcome), a Diploma or...

This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in Jakarta. The role involves providing customer support and ensuring customer satisfaction.Requirements:Bachelor’s degree holder.Have Customer Support, Customer Satisfaction, and Customer Service skills.Strong communication and interpersonal skills.Good...

Job TitleCustomer Service Representative (English)Essential Functions/Core ResponsibilitiesEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customerListen attentively to...

Job Title:Team LeaderJob DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a...

Job Title:Advisor I, Content Moderator – EnglishJob DescriptionThe Content Moderator will be responsible for maintaining the online reputation of the number one job site in the world while ensuring high standards of quality. You will monitor and apply rules and guidelines as set down by our client to determine if the content being communicated on their...

Job Title:Advisor I, Content Moderator – EnglishJob DescriptionThe Content Moderator will be responsible for maintaining the online reputation of the number one job site in the world while ensuring high standards of quality. You will monitor and apply rules and guidelines as set down by our client to determine if the content being communicated on their...