concentrix

Concentrix is seeking a Team Leader in Jakarta to supervise a group of call center associates, ensuring daily operations run smoothly and attendance is tracked. You will guide the team to achieve weekly performance targets and manage workflow with strong communication.You will coach, mentor and develop team members, handle escalations, and partner with...

Concentrix in Jakarta is seeking a full-time Customer Service representative fluent in English and Bahasa to provide exceptional customer support and ensure customer satisfaction. The role requires strong communication and interpersonal skills, a Bachelor’s degree, and the ability to work in shifts, including overnight shifts.Ideal candidates will have...

Concentrix in Yogyakarta is seeking an Online Travel Agent to support international customers via live chat and phone, delivering courteous solutions and ensuring a seamless travel experience.Fresh graduates with a Diploma or Bachelor’s degree, English level B1/B2, and a willingness to work in a 24/7 rotational schedule are invited to apply; 5 days per...

Concentrix is seeking a Team Leader in Operations to supervise a group of call center associates and drive performance through coaching, motivation and accountability. The role focuses on achieving KPIs and financial targets while maintaining service quality.The ideal candidate has an associate degree with 2–4 years of relevant experience, strong...

Concentrix in South Jakarta is hiring for a full-time Customer Service role supporting English and Bahasa speakers. The agent will handle customer inquiries, resolve issues, and strive for high customer satisfaction while communicating clearly in both languages.The ideal candidate holds a Health and Nutrition degree, demonstrates strong communication and...

Concentrix in Yogyakarta is seeking a Customer Service/Chat Support Agent to assist customers via online chat and messaging platforms, answering questions and providing helpful information.You will guide customers through products, troubleshoot issues, document interactions, and escalate when needed, while aiming to meet targets for response time and...

Concentrix in Jakarta is seeking an English Customer Service Agent to provide live chat support to European and US travelers, handling travel inquiries and bookings, including flights and hotels.You will work a rotational 24/7 schedule with a primary focus on night shifts to support European and US time zones, while ensuring accurate processing of...

Concentrix sedang mencari Customer Service Representative untuk menangani kebutuhan pelanggan dengan sopan dan efisien. Posisi ini menuntut kemampuan komunikasi yang baik, ketelitian, serta fleksibilitas bekerja dalam shift malam sesuai kebutuhan.Gambaran pekerjaan mencakup menjaga pengetahuan produk/layanan klien, merespons pertanyaan, dan berkontribusi...

This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in Jakarta. The role involves providing customer support and ensuring customer satisfaction. Requirements Bachelor’s degree holder. Have Customer Support, Customer Satisfaction, and Customer Service skills. Strong communication and interpersonal skills. Good...

Concentrix in Yogyakarta seeks an English-speaking Customer Service Agent for our Online Travel Agency. You will handle omnichannel inquiries from European and US travelers, assisting with flights, hotels, and changes, delivering friendly, solution-focused support.The role offers night shifts aligned to European/US time zones, a 5-day week, and opportunities...

PT Concentrix Services Indonesia is seeking an English Customer Service Agent to support our growing e-commerce operations. You will handle inquiries in English via email, chat, and phone, and assist with orders, returns, and refunds.The role requires at least 1 year in customer service (fresh graduates welcome), a diploma or bachelor’s degree, and fluency...

PT Concentrix Services Indonesia is seeking an English Live Chat Customer Service Representative based in Yogyakarta. You will deliver seamless, real-time chat support and ensure a positive customer experience.The role requires reflecting company policies, documenting interactions, and collaborating with cross-functional teams in a fast-paced environment....

Concentrix mengundang kandidat untuk posisi petugas collections di Jakarta Pusat. Tugas utama adalah menghubungi nasabah untuk penagihan, menjelaskan tagihan, dan menyepakati rencana penyelesaian sesuai kebijakan perusahaan.Kandidat diwajibkan memiliki minimal 6 bulan pengalaman collection, kemampuan komunikasi dan negosiasi yang baik, serta mampu bekerja...

PT Concentrix Services Indonesia in Yogyakarta is seeking an English Customer Service Agent (Call Center) to support our growing online travel agent operations. You will handle inquiries with empathy, manage orders, and provide accurate information in English.The ideal candidate has at least 1 year in customer service (fresh grads welcome), a Diploma or...

This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in South Jakarta. The role involves providing customer support and ensuring customer satisfaction.Requirements:Bachelor's degree holder (Health and Nutrition graduate)Have Customer Support, Customer Satisfaction, and Customer Service skills.Strong communication...

PT Concentrix Services Indonesia sedang mencari agen telemarketing yang handal untuk melakukan panggilan outbound kepada calon nasabah potensial. Peran ini menuntut analisis kebutuhan finansial nasabah dan memberikan solusi produk yang tepat, sambil membimbing proses pengajuan dokumen.Posisi ini fokus pada membangun hubungan baik dengan nasabah, mencapai...

This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in Jakarta. The role involves providing customer support and ensuring customer satisfaction.Requirements:Bachelor’s degree holder.Have Customer Support, Customer Satisfaction, and Customer Service skills.Strong communication and interpersonal skills.Good...

Concentrix Indonesia is seeking an English Customer Service Agent to support our growing e-commerce operations. You are passionate about helping customers, possess strong communication skills, and are comfortable working the night shift environment.You will handle inquiries via email, chat, and phone in English, assist with orders, returns, refunds, and...

About the role Join our dynamic team at PT Concentrix Services Indonesia as an English Live Chat Customer Service Representative. Based in Yogyakarta, you will be responsible for delivering a seamless and engaging customer experience through real-time chat conversations. What you'll be doing Provide prompt, friendly, and knowledgeable customer service...

Concentrix Corp sedang mencari Advisor I, Customer Service Telesales- Indo untuk bekerja di Indonesia. Posisi ini berfokus pada pelayanan pelanggan melalui telepon maupun saluran digital, dengan tujuan mencapai KPI layanan, menyelesaikan masalah pelanggan, dan meningkatkan kepuasan melalui penawaran produk/layanan terkait.Posisi ini menuntut lulusan SMA...