concentrix

Concentrix in Yogyakarta is seeking an Online Travel Agent to support international customers via live chat and phone, delivering courteous solutions and ensuring a seamless travel experience.Fresh graduates with a Diploma or Bachelor’s degree, English level B1/B2, and a willingness to work in a 24/7 rotational schedule are invited to apply; 5 days per...

Concentrix in Yogyakarta is seeking a Customer Service/Chat Support Agent to assist customers via online chat and messaging platforms, answering questions and providing helpful information.You will guide customers through products, troubleshoot issues, document interactions, and escalate when needed, while aiming to meet targets for response time and...

Concentrix in Yogyakarta seeks an English-speaking Customer Service Agent for our Online Travel Agency. You will handle omnichannel inquiries from European and US travelers, assisting with flights, hotels, and changes, delivering friendly, solution-focused support.The role offers night shifts aligned to European/US time zones, a 5-day week, and opportunities...

PT Concentrix Services Indonesia is seeking an English Customer Service Agent to support our growing e-commerce operations. You will handle inquiries in English via email, chat, and phone, and assist with orders, returns, and refunds.The role requires at least 1 year in customer service (fresh graduates welcome), a diploma or bachelor’s degree, and fluency...

Concentrix mengundang kandidat untuk posisi petugas collections di Jakarta Pusat. Tugas utama adalah menghubungi nasabah untuk penagihan, menjelaskan tagihan, dan menyepakati rencana penyelesaian sesuai kebijakan perusahaan.Kandidat diwajibkan memiliki minimal 6 bulan pengalaman collection, kemampuan komunikasi dan negosiasi yang baik, serta mampu bekerja...

PT Concentrix Services Indonesia in Yogyakarta is seeking an English Customer Service Agent (Call Center) to support our growing online travel agent operations. You will handle inquiries with empathy, manage orders, and provide accurate information in English.The ideal candidate has at least 1 year in customer service (fresh grads welcome), a Diploma or...

This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in Jakarta. The role involves providing customer support and ensuring customer satisfaction.Requirements:Bachelor’s degree holder.Have Customer Support, Customer Satisfaction, and Customer Service skills.Strong communication and interpersonal skills.Good...

Concentrix Indonesia is seeking an English Data Annotator to label, categorize, and refine English datasets for AI and ML models. Your work will cover text, audio, or images to help AI systems understand language, context, and intent with high precision.You will be based in the Surakarta office, collaborate with the project team, and ensure consistency and...

PT Concentrix Services Indonesia mencari Agen Penagihan yang berpengalaman untuk menghubungi nasabah terkait tanggal jatuh tempo dan menangani akun yang lewat jatuh tempo. Peran ini melibatkan negosiasi pembayaran secara persuasif dan penawaran program restrukturisasi sesuai kebijakan perusahaan, serta dokumentasi detail interaksi di CRM.Kandidat harus...

Responsibility: This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in Yogyakarta. Requirements: Bachelor’s degree holder. Have Customer Service skills. Strong communication and interpersonal skills. Good proficiency in English is a MUST, minimum B2 level. Ability to work in office hours.

Job Title:Team LeaderJob DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a...

Responsibility: This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in Yogyakarta. Requirements: - Bachelor’s degree holder. - Have Customer Service skills. - Strong communication and interpersonal skills. - Good proficiency in English is a MUST, minimum B2 level. - Ability to work in office hours.

Job Title:Advisor I, Content Moderator – EnglishJob DescriptionThe Content Moderator will be responsible for maintaining the online reputation of the number one job site in the world while ensuring high standards of quality. You will monitor and apply rules and guidelines as set down by our client to determine if the content being communicated on their...

Job Title:Advisor I, Content Moderator – EnglishJob DescriptionThe Content Moderator will be responsible for maintaining the online reputation of the number one job site in the world while ensuring high standards of quality. You will monitor and apply rules and guidelines as set down by our client to determine if the content being communicated on their...

Fungsi Pokok / Tanggung Jawab Inti Memastikan layanan yang diberikan kepada pelanggan memenuhi Indikator Kinerja Utama (KPI) yang sesuai kontrak Memperjelas persyaratan pelanggan; menggali pemahaman, menggunakan alat dan sumber daya pendukung keputusan untuk memberikan solusi yang tepat kepada pelanggan Mendengarkan kebutuhan dan kekhawatiran pelanggan...

PT Concentrix Services Indonesia in Yogyakarta is seeking an Associate HR Generalist to assist with evaluating, analyzing, and administering HR programs across engagement, compensation, and performance management. You will work with stakeholders to align HR strategy with business goals and maintain accurate HR records.Key responsibilities include handling...

Job Title:Advisor I, Customer Service – IndoJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential...

Job Title:Advisor I, Customer Service – EnglishJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential...

Job Title:Advisor I, Customer Service – EnglishJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential...

Job Title:Advisor I, Customer Service Telesales- IndoJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or...