concentrix

Concentrix in Yogyakarta invites applications for a full-time Customer Service (English speaking) position. The role requires a Bachelor’s degree, strong customer service skills, and excellent English (minimum B2). Candidates should be able to work during office hours in the office setting.The job targets entry-level professionals in Customer Service and...

Join to save Customer Service (English Speaking) at Concentrix This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in Yogyakarta. Requirements: Bachelor’s degree holder. Have Customer Service skills. Strong communication and interpersonal skills. Good proficiency in English is a MUST, minimum B2 level. Ability...

Concentrix in Yogyakarta is seeking a Mandarin-speaking Customer Service representative for a full-time on-site role. You will provide customer support and strive for high customer satisfaction.The ideal candidate holds a bachelor's degree, is fluent in Mandarin and proficient in English, and demonstrates strong communication and interpersonal skills. Shifts...

Concentrix in Yogyakarta is seeking a Customer Service Agent to handle inquiries via email, chat, and phone in English. You will listen to customer needs, apply decision-support tools for accurate resolutions, and maintain detailed records of interactions.The role values empathy, patience, and strong product knowledge to guide customers and identify...

Concentrix is seeking a Customer Service Representative (English) to deliver high-quality support to customers in Indonesia. You will clarify needs, use resources to resolve issues, greet customers professionally, and maintain product knowledge while meeting KPIs.The role requires strong communication skills, attention to detail, and the ability to multitask...

PT Concentrix Services Indonesia seeks a fluent Mandarin-speaking Customer Service Agent to support Mandarin-speaking clients across chat, email, and phone channels.You will handle inquiries in Mandarin and English, provide accurate information on products, billing, and accounts, and escalate complex issues while maintaining clear customer communication. The...

PT Concentrix Services Indonesia is seeking an English Customer Service Agent to support its growing e-commerce operations in Yogyakarta. You will handle non-voice inquiries in English, assist with orders, and provide empathetic, accurate responses.Fresh graduates are welcome; a Diploma (D3) or Bachelor's degree is required and fluency in English (B2) is...

Concentrix sedang mencari Customer Service Representative untuk menangani kebutuhan pelanggan. Peran ini akan memastikan layanan memenuhi KPI kontrak, menjelaskan persyaratan, dan memberikan solusi dengan empati.Kandidat diutamakan memiliki D3/S1 dan pengalaman 3–6 bulan di layanan pelanggan, mampu multitask, komunikatif secara lisan maupun tulisan, serta...

PT Concentrix Services Indonesia sedang mencari tenaga telemarketing/inside sales untuk berperan dalam melakukan panggilan outbound kepada calon nasabah potensial. Anda akan menganalisis kebutuhan finansial, menawarkan solusi produk yang tepat, dan membimbing proses pengajuan dokumen.Posisi ini menuntut kemampuan komunikasi, negosiasi, dan persuasi yang...

Concentrix mencari Customer Service Representative untuk bergabung di Surakarta. Peran ini fokus pada memahami persyaratan pelanggan, memberikan solusi yang tepat, dan menjaga catatan akun dengan akurat.Kandidat diharapkan sopan, berorientasi layanan, serta mampu bekerja secara tim maupun mandiri dengan fleksibilitas shift. Posisi ini menuntut keterampilan...

Responsibility: This is a full-time WFO role for a Customer Service (Mandarin Speaking) position at Concentrix in Yogyakarta site. The role involves providing customer support and ensuring customer satisfaction. Requirements: Min bachelor's degree holder. Possess fluent Mandarin and excellent English-speaking abilities. Have Customer Support, Customer...

Concentrix in Yogyakarta is seeking a Customer Service/Chat Support Agent to assist customers via online chat and messaging platforms, answering questions and providing helpful information.You will guide customers through products, troubleshoot issues, document interactions, and escalate when needed, while aiming to meet targets for response time and...

Concentrix in Yogyakarta seeks an English-speaking Customer Service Agent for our Online Travel Agency. You will handle omnichannel inquiries from European and US travelers, assisting with flights, hotels, and changes, delivering friendly, solution-focused support.The role offers night shifts aligned to European/US time zones, a 5-day week, and opportunities...

PT Concentrix Services Indonesia in Yogyakarta is seeking an English Customer Service Agent (Call Center) to support our growing online travel agent operations. You will handle inquiries with empathy, manage orders, and provide accurate information in English.The ideal candidate has at least 1 year in customer service (fresh grads welcome), a Diploma or...

About the Company Concentrix is a technology-enabled global business services company (Nasdaq-listed: CNXC) specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 70 countries and across six continents, our staff delivers next-generation customer experience and helps companies...

This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in Jakarta. The role involves providing customer support and ensuring customer satisfaction.Requirements:Bachelor’s degree holder.Have Customer Support, Customer Satisfaction, and Customer Service skills.Strong communication and interpersonal skills.Good...

Job TitleCustomer Service Representative (English)Essential Functions/Core ResponsibilitiesEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customerListen attentively to...

Concentrix invites applications for a Team Leader Operations in Yogyakarta, Indonesia. The role oversees a group of contact center associates, coaching performance to meet SLAs, KPIs, and CSAT targets.You will identify issues, drive corrective actions, and analyze metrics to improve outcomes. Strong English and local language skills are required, with...

Concentrix is seeking a Sr. Manager, Operations in Indonesia to lead and mentor a group of Operations Managers and Team Leaders.You will drive performance across multiple programs, ensure delivery against SLAs, and maintain strong client relationships to achieve financial targets. You will oversee staff development, training programs, and performance...

Concentrix in Yogyakarta, Indonesia is seeking a Sr. Team Leader, Operations to supervise a group of call center associates and mentor Team Leaders, driving performance and accountability daily.The role requires an associate's degree and 4–6 years of experience with at least one year in progressive management, strong communication skills, and the ability...