Tech Support
Simpan pekerjaan ini dan atur pencarian Anda
Buat akun gratis untuk menyimpan pekerjaan, membuat peringatan dan kembali ke daftar ini dari dasbor Anda.
Dengan melanjutkan, Anda menyetujui Ketentuan & Kebijakan Privasi.
Location:
Jakarta Selatan, Indonesia Thoth AI is a leading AI training data company. We specialize in providing best-in-class solutions for CX and content moderation in the era of generative AI. Our focus is on adapting solutions to mitigate emerging threats posed by user-generated content and artificial intelligence-generated content. This is a fulltime contract role for Tech Support (L1/L2), fully on-site, and located in Jakarta Selatan, Indonesia. Additionally, since we are collecting profiles for our talent pool, you will only be contacted when there is an opportunity that matches
your profile
in the future. Job
Responsibilities:
• Answer incoming technical support tickets, diagnose basic hardware/software issues, and provide straightforward, step-by-step troubleshooting to users
• Handle complex or unresolved technical issues escalated from L1, performing in-depth root-cause analysis and advanced system configurations
• Track, update, and resolve technical issues within the ticketing system while documenting solutions for knowledge base articles
• Monitor system performance, coordinate with engineering teams for system outages or patches, and ensure minimal downtime for users
Requirements:
• Proficiency in English
• An educational background in IT is a major plus
• An experience in tech support will be preferred
• Comfortable working with shifting schedules
-
Sr Tech Software Backend Eng.
6 days ago
Special capital Region of Jakarta, Java, Indonesia PT HM Sampoerna Tbk. Penuh waktuSr. Tech Software Backend Engineer Sr. Tech Software Backend Engineer Location: Jakarta, Indonesia At PMI, we’ve chosen to do something incredible. We’ve transformed our business and are building our future on one clear purpose—to deliver a smoke-free future. With huge change comes huge opportunity. So, wherever you join us, you’ll enjoy the...
-
HRBP Support Specialist
3 days ago
Special capital Region of Jakarta, Java, Indonesia ByteDance Penuh waktuResponsibilities About the Team GTL, Global Third-party Logistics, is part of ByteDance’s Southeast Asia e-commerce logistics organization. The team works closely with operations, hub, sortation, and cross-functional stakeholders to strengthen logistics execution, improve workforce productivity, and build data-driven management practices across the...
-
Quality Control Inspector
22 jam yang lalu
East Jakarta, Java, Indonesia PT. Tirta Sukses Perkasa (subsidiary of Indofood) Penuh waktu• Lowongan • Quality Control Inspector Quality Control Inspector ICBP - Dairy Jl. Raya Bogor, KM 26.6, Kel. Pekayon, Kec. Pasar Rebo, Jakarta Timur - Jakarta Timur D3 - Biology, Chemical Analyst, Chemical Engineering, Chemistry, Food Technology Pengalaman - Tetap Daftar Sekarang Persyaratan Pekerjaan • Bersedia bekerja secara shift. • Minimal...
-
IT Teacher
1 day ago
East Jakarta, Java, Indonesia Koding Next Penuh waktuIT Coding Teacher (Primary to High School) - Pluit, Jakarta About the Role: Koding Next is looking for a passionate and experienced IT Coding Teacher to deliver coding lessons to students from primary to high school. As an educator, you will engage students in coding, game development, and robotics projects, fostering a love for technology and innovation....
-
Accounting Associate
1 day ago
East Jakarta, Java, Indonesia Qoala Penuh waktuSummary of The Job: This is a 6-month contract. We are looking for a detail-oriented, diligent, and responsible Accountant to join our dynamic accounting team. The ideal candidate will play a key role in maintaining the accuracy and integrity of our accounting records, particularly those related to general ledger accounts, balance sheets, profit and loss...
-
Relationship Manager
1 day ago
East Jakarta, Java, Indonesia PT Cicil Solusi Mitra Teknologi Penuh waktuCompany Description CICIL is a licensed Peer to Peer (P2P) Fin-tech, regulated by OJK since April 14, 2021. Dedicated to driving progress in Indonesia’s productive sectors, CICIL offers tailored financial solutions that fuel business growth and financial aspirations. Our flagship products—Supply Chain Financing, Ecosystem Financing, and Working...
-
Business MT
8 jam yang lalu
East Jakarta, Java, Indonesia Kitar Penuh waktuAbout Us Kitar is a fast-growing tech company specialising in second-hand mobile phone recycling and selling. We are on a mission to promote sustainable consumption by extending product lifecycles and reducing carbon emissions. We are currently looking for a passionate Business Management Trainee (Surabaya, Bandung, Jakarta Placement) to join us, who will...
-
Business Management Trainee
23 jam yang lalu
East Jakarta, Java, Indonesia Kitar Penuh waktuAbout Us Kitar is a fast-growing tech company specialising in second-hand mobile phone recycling and selling. We are on a mission to promote sustainable consumption by extending product lifecycles and reducing carbon emissions. We are currently looking for a passionate Business Management Trainee (Surabaya, Bandung, Jakarta Placement) to join us, who will...
-
Head of Digital Lending
1 day ago
East Jakarta, Java, Indonesia Amartha Financial Penuh waktuAbout Amartha Amartha is a technology company focused on creating shared prosperity by developing digital financial solutions for the grassroots economy. Founded in 2010 as a microfinance institution, Amartha connects rural, women-led micro-enterprises with affordable capital. Amartha is expanding as a tech company, building a microfinance ecosystem that...
-
Senior Product Manager
4 days ago
East Jakarta, Java, Indonesia Mekari Penuh waktuMekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses. In our 10+ years of journey we have reached over 3 Million...
