Customer Service

1 day ago

Bandung, Central Java, Indonesia Amar Bank Penuh waktu
About The Position As a Customer Service at Amar Bank, you will be responsible for providing excellent service to customers, assisting with their inquiries and concerns, and providing accurate information about Amar Bank’s products and services in accordance with established procedures and service standards. Responsibilities
• Provide service to customers visiting the branch in accordance with established SOPs
• Assist customers and provide appropriate solutions to their inquiries and concerns
• Provide accurate information about Amar Bank’s products and services
• Document and record customer complaints, inquiries, and requests
• Support other Customer Service officers when needed Requirements
• Min. Diploma (D3) or Bachelor’s degree (S1) from any major
• Comfortable handling customers through walk-in, inbound, and outbound interactions
• Customer-oriented with a strong service mindset
• Good communication and interpersonal skills
• Disciplined, committed, and professional with a strong work ethic Placement: Amar Bank Bandung Office. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.